Posts Tagged ‘CTN Solutions’

It’s Easy Being Green…Or Is It?

Monday, November 23rd, 2009

Fifty years ago, it would have been unheard of to separate a bottle in a separate trash container (unless you were going to get your nickel deposit back).  Today homeowners don’t give it a second thought to segregate paper, plastic, and aluminum for recycling.  It is part of the cultural psyche to consider the environment by saving renewable resources.  But what about the electronic devices that are past their prime and have been replaced?

According to the EPA, in 2007 2.25 million tons of electronic products were manufactured, yet only 414,000 tons of end of life devices were recycled.  This makes electronic devices the fastest growing waste stream on the planet.  Consider that 130,000 PCs were discarded last year, along with over 1 million cell phones.  The challenges go beyond filling up our landfills.

Electronic devices contain plastic, glass, and precious metals that could be recovered if disposed of properly.  Depending on the price of these materials, it becomes quite attractive to recyclers to process discarded electronics.  (Gold is currently over $1,000/ounce!)  Recovering and reusing these materials also reduces the impact on the environment of having to process new material.  There are other reasons to recycle as well.

Many of the components of electronics are hazardous.  Most electronic devices contain mercury, cadmium, and lead.  Dumping such material into landfills creates an environmental issue.  Last, there is a very important byproduct of PCs that must be considered before disposal; it might contain private information and personal data!

What Can Be Done?

Before discarding any electronic devices, be sure that any data on them has been destroyed.  Cell phones need to be wiped and disks from PCs and servers should be formatted using a file delete utility specifically for destroying data.  An associate of mine (and an avid hunter) would use his old disks for target practice.  Nothing says “unrecoverable” like a 30.06 round.

Before discarding old equipment, consider donating old equipment to charitable organizations.  There are several in the area that take and refurbish old equipment.  One such organization is “Nonprofit technical Resources”.  Information about them can be found at www.ntrweb.org .  If the equipment really needs to be disposed of, there are a few options.   Manufacturers often offer to recycle old equipment when purchasing new.  Also, big box stores often provide for taking your old equipment (often even if you are not buying new).  A great resource can be found on the “Earth911” website at http://earth911.com/electronics/proper-disposal-and-recycling-of-e-waste/  .

 

Chuck Virtu

Abandon XP for Vista?

Sunday, October 18th, 2009

Long live the king, the king is dead…or is he?
A common question from clients in the process of upgrading PCs is “Isn’t XP dead, shouldn’t we go to Vista?” While XP will soon no longer be available to the consumer, Microsoft Extended Support will continue through August 2014. This means security updates will continue to be available through that date.
While Vista offers some nice user features and may be a fine solution for home use, in the business environment there are several items that should be considered before considering an upgrade:
• Does the current PC’s hardware support Vista?
Vista’s hardware requirements are much greater than those of XP. Upgrading to Vista could cause problems afterwards of poor performance or require adding new components to an old PC.
• Do the applications currently in use support Vista?
Often the applications used in the business environment will need to be upgraded to a current version to be “Vista aware”. Be sure to validate that all critical applications will work.
• Since I’m buying a new PC, shouldn’t I get Vista with it? Then I can upgrade to Windows 7 later.
Since there is no easy path to upgrade from XP to WIN7, clients have asked about getting new PC’s with Vista then upgrading to WIN7 when it is available. This is a valid plan but my experience is that once a PC is in place, clients rarely spend the time and money to do such an upgrade later.
In conclusion, while Vista is still the “shiny bauble” that everyone is staring at, the best business solution is to stay with XP for now. Once released to the general public (and after the first major update), WIN7 will then become the preferred operating system for business.
On both my personal and business laptops I have been running the Beta version of WIN7 since January, and it offers all the good parts of Vista without any of the headaches. It even supports legacy applications that still require XP by running in “XP Mode”.

Mobile Computing Gotcha’s

Sunday, October 18th, 2009

4 Gotcha’s of Mobile Computing
Chuck Virtu CTN Virtual Chief Technology Officer

With the near ubiquitous availability of wireless connectivity, the promise of mobile workers “staying connected” seems to be the best productivity tool for businesses trying to maximize the efficiency of their out of office workforce. Whether deploying a Blackberry or a laptop, there are a few gotcha’s that need to be considered.

Portable Equipment Breaks-
Whether it is a Blackberry getting wet (amazing how many get dropped into “pools”) or a laptop with a crushed screen, mobile devices need to be handled with care. Plans need to be in place to get the mobile worker running again.

Data Synchronization is Critical-
Especially for laptops, there needs to be a process to backup data on the mobile device. Even PDAs are not immune as evidenced by the recent outage and near loss of all data to SideKick users due to a Microsoft server issue. http://news.cnet.com/8301-13860_3-10368709-56.html Even the big boys are not immune.

Lost devices mean loss of sensitive data-
Everyone has been inundated with the threat of Identity theft…tech bad guys hacking into servers and making off with secret data is the plot of many movies. While technical risks are very real, the majority of identity theft is no more technical than a bad guy stealing a laptop with sensitive data on it. You need to be aware of what data is being exposed with mobile devices and have a plan to protect it.

All the data – All the time – Just can’t read it!!-
Blackberries are great mobile devices, until you try to read a large spreadsheet. Thinking of a netbook? The extra weight is a tradeoff for a “real” screen and keyboard, however netbooks often have oddly proportioned screens that can make viewing a bit cumbersome. Be sure to try out the programs on the device you are considering.

Should you give up trying? Not at all, mobile computing is a fantastic way to gain productivity. If you are considering implementing mobile computing let us know…CTN would be glad to discuss your ideas and make suggestions based on our experience.

4/23/08 Drew Morrisroe Featured in Innovation Philadelphia’s Spotlight

Tuesday, February 17th, 2009

Spotlight on Creativity
April 2008

Drew Morrisroe

April’s spotlight on creativity is local entrepreneur, Drew Morrisroe. He is President and CEO of CTN Solutions, a local organization that provides IT services to companies with less than 1,000 computer users. Drew founded CTN in 1997 and his company has grown rapidly in recent years.

Drew received the distinction of being named a”40 under 40″ in Philadelphia in April 2005 and was recognized for his role in the business and civic community. He was also presented Hugh O’Brian Youth Leadership’s Alumni Achievement Award in November 2006 in recognition of his work to serve youth throughout the world.

Drew received bachelors’ degrees in information systems and finance from Philadelphia University in 1996; and a master’s of business administration in international business from Philadelphia University in 1999. He serves as an adjunct professor of international business, entrepreneurship, and information technology at Philadelphia University and St. Joseph’s University.

Your name:
Drew Morrisroe

Current Location:
Blue Bell, PA

Hometown:
Jeffersonville, PA

Firm/Company:
CTN Solutions

Occupation:
President and CEO

Favorite Philadelphia neighborhood:
Old City – I always feel proud to walk among the buildings where our country was founded.

Best advice you’ve ever been given:
Hugh O’Brian who is a friend and mentor has told me on many an occasion – “if it were easy, everybody would be doing it!”

Your favorite thing about living in the Philadelphia Region:
We have so much on our doorstep. From our vibrant city and its history, to the Jersey shore, to our proximity to New York and Washington – we’ve go it all!

Your favorite thing about working in the Philadelphia Region:
Philadelphia is a great place to do business because we are a community that embraces networking and relationships. The opportunities to build a business and the excellent pool of the talent and resources necessary always amaze me.

What are the assets of the information technology industry in Philadelphia?
Certainly one asset is the access to a talented pool of human resources. Our employees are very dedicated and work hard for our clients. That ethic is something unique to Philadelphia. Our proximity and ease of access to other markets present a unique opportunity to scale any technology oriented company.

How has the information technology industry grown over the past five years? Ten years?
I’ve seen our industry transform over the past 5 to 10 years from a ‘dot com’ environment to a more service oriented environment. I believe there is no replacement for that personal touch even with all of the advancements of technology. Those who will succeed going forward must provide demonstrative value to their clients. We strive to do this everyday at CTN.

What is your advice for young professionals working in/trying to break into the information technology industry?
I would advise a young person to be well rounded and never stop their education process. The ones who make it in this industry must know the technical aspects of their job at least at a conceptual level. However, if you add a good knowledge of business and a service oriented personality, you will go far!

CTN Solutions is an award-winning provider of information technology services to small and mid-sized businesses in the Philadelphia area. They partner with clients to design, install and support IT solutions allowing them to focus on running and growing their business. During the last few years, the Blue Bell-based company has expanded to provide managed network services, local and remote data protection and hosted infrastructure solutions. CTN has made the Philadelphia 100 list as one of the region’s fastest growing privately-held companies for four consecutive years.

To learn more about Drew and his work in the region, visit: http://www.ctnsolutions.com/

4/10/08 CTN Solutions Enhances NetCare™ Managed Services Offering

Tuesday, February 17th, 2009

CTN SOLUTIONS ENHANCES NETCARE™ MANAGED SERVICES OFFERING
Blue Bell, PA – April, 2008 – CTN Solutions has enhanced its NetCare offering to include additional services to provide a more complete IT management solution. NetCare now includes services such as local and remote data protection, spam filtering, hosting of DNS (domain name service), and e-mail continuity and archiving.
“NetCare is our proactive approach to IT management which combines sophisticated software tools and our expert team of professionals to completely manage a company’s technology environment whether they have 5 users or 500,” said Drew Morrisroe, President & CEO. “Our clients have asked for enhanced services and we have responded. For example, our clients can now back up their mission critical data locally and remotely on a monthly fixed-fee basis. The NetCare plan can be customized for any size organization and gives CTN ownership of the IT so our clients can focus on growing their business.”
ABOUT CTN SOLUTIONS
www.ctnsolutions.com
CTN Solutions provides network infrastructure, disaster recovery, and business continuity services to small and mid-sized organizations throughout the Philadelphia region. The company’s service offerings can be deployed at the client site or hosted at their secure data center. The company has succeeded in forming long-term client relationships based on offering high quality professional services and trusted advice. CTN is a four time recipient of the prestigious Philadelphia 100 award which recognizes the region’s fastest growing, privately held companies.
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12/11/07 CTN Solutions Expands Operations

Tuesday, February 17th, 2009

CTN Solutions Expands Operations
Blue Bell, PA – December 11, 2007 – CTN Solutions, an award-winning provider of
information technology services for small and mid-sized businesses in the Philadelphia area,
today announced the expansion of its operations. The company has moved its headquarters
location to a new space in Blue Bell, Pa., has expanded its sales team with the appointment
of Tim Buckland, made significant enhancements to its NetCare proactive IT management
solution and has recently earned both Cisco and Microsoft certifications.
“Our new facility provides us with a larger Network Operations Center to better serve our
clients,” explained Drew Morrisroe, founder, president and CEO of CTN Solutions. “Bringing
Tim on board, obtaining additional technical certifications and continuing to expand and
improve our offerings, are all key elements that will help better position us to further
penetrate the market in 2008.”
CTN has made significant enhancements to its NetCare proactive IT management solution.
By integrating additional components such as real-time notification of critical issues, CTN
can better manage its clients’ network infrastructure. Even with these enhancements, CTN
still believes a critical part of the IT management process is routine, in-person status
meetings. CTN prides itself on this personal touch, which is often forgotten in today’s
environment of remotely offered services.
“CTN Solutions has a very proactive IT management strategy and provides a true process
for managing our IT environment,” said Kirk Harman, president of The Harman Group, Inc.
“The CTN team strategizes with us in-person on a regular basis to help us manage our
current technology infrastructure and to help us plan for the future as our company grows
and changes.”
To help continue its upward growth pattern, CTN hired Mr. Buckland as an account
executive on its sales team. With a background in the telecommunications industry, Mr.
Buckland will be instrumental in helping CTN clients with the convergence between voice
and data. Before joining CTN, Mr. Buckland held senior sales positions at PAETEC
Communications in Bala Cynwyd, PA and Cavalier Business Communications in Philadelphia.

Additionally, the company has achieved the Cisco Select Certification, a recognition that
reflects on a partner’s technology and business expertise specific to the small & mid-sized
business market. CTN is also a Microsoft Gold Certified Partner where it is considered a
Small Business Specialist and expert in Advanced Infrastructure, Information Worker,
Networking Infrastructure and OEM Hardware Solutions.

ABOUT CTN SOLUTIONS
CTN Solutions provides network infrastructure, disaster recovery and business continuity
services to small and mid-sized organizations throughout the Mid-Atlantic Region. The
company has succeeded in forming long-term client relationships based on offering high
quality professional services and trusted advice. CTN is a four-time recipient of the
prestigious Philadelphia 100 award, which recognizes the region’s fastest growing, privately
held companies. For more information on the company, visit www.ctnsolutions.com.
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3/20/07 Drew Morrisroe Named to the Board of Trustees of Philadelphia University

Tuesday, February 17th, 2009

DREW MORRISROE NAMED TO THE BOARD OF TRUSTEES OF PHILADELPHIA UNIVERSITY
Lafayette Hill, PA – March, 2007 – CTN Solutions is pleased to announce that Drew Morrisroe, the company’s President and CEO, has been named to the Board of Trustees of Philadelphia University.

“We are very pleased to welcome Drew Morrisroe, who has distinguished himself through both his business and civic activities, to our Board,” said Elizabeth H. Gemmill, chair of the University’s Board of Trustees. “We are looking forward to working with him as we continue to strive to make Philadelphia University the best higher education institution it can be.”

“Drew brings business acumen and talent to the Board, and I am delighted that he will be working with us as we continue to carry out our educational mission and work to further enhance the University’s reputation,” said Philadelphia University President James P. Gallagher, Ph.D.

Morrisroe received a B.S. in Information Systems and Finance in 1996 and an M.B.A. in 1999, both from Philadelphia University. He has served as adjunct professor at Philadelphia University and St. Joseph’s University, teaching courses in international business, entrepreneurship and information technology. He founded CTN Solutions while a student at the University.

ABOUT CTN SOLUTIONS
www.ctnsolutions.com
CTN Solutions provides network infrastructure, disaster recovery, and business continuity services to small and mid-sized organizations throughout the Philadelphia region. The company has succeeded in forming long-term client relationships based on offering high quality professional services and trusted advice. CTN is a four time recipient of the prestigious Philadelphia 100 award which recognizes the region’s fastest growing, privately held companies.

ABOUT PHILADELPHIA UNIVERSITY
www.philau.edu
Philadelphia University, founded in 1884, is a private university with 3,200 full and part-time students enrolled in more than 40 undergraduate and graduate programs. The University includes Schools of Architecture, Business Administration, Design and Media, Engineering and Textiles, Liberal Arts and Science and Health.
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