Senior Network Engineer

CTN Solutions, a premier IT managed services and cloud provider located in suburban Philadelphia, is looking for Senior Network Engineers to support our clients’ IT needs. We help our clients use IT more effectively to achieve their business objectives and improve employee productivity and effectiveness. We serve as either an extension to a firm’s IT team or as the fully outsourced IT department. Our delivery approaches are completely flexible based on client need. We can manage a client-owned technology infrastructure, provide our complete cloud-based infrastructure as a service, or offer a hybrid approach of both approaches.

Key Responsibilities:

• Manage client networks of varying sizes and levels
• Serve as an escalation point from our level 1 and level 2 teams
• Ability to complete a wide range of tasks including new client assessments, managing complex Cisco / routing configurations, designing and supporting virtualized networks
• Understanding of managed and cloud offering in order to support our sales team
• Perform hardware / software upgrades for client infrastructure
• Communication with our team and clients to ensure task are completed
• Provide status updates to clients and management
• Record all notes and resolutions to maintain a knowledge base
• Willingness to work after hours, nights, and weekends when to act as project lead engineer
• Willingness to travel locally

Skill and Job Requirements:

• A minimum of 5 years industry experience including VMWare and Microsoft Active Directory and Windows Server
• Experience configuring and managing Cisco switches
• Experience with Windows, remote support, VPN, network connectivity
• Extensive hands-on experience troubleshooting Windows XP and above, Exchange 2007 and above
• Strong organizational and customer service skills
• Self-motivated with the ability to work on varied network environments
• Hands-on experience with HP, IBM, Cisco and Sonicwall hardware systems
• Experience with backup solutions and storage solutions
• MCITP or MCSE preferred
• Ability to manage time and work with limited supervision

Job Opportunities:

Based on qualifications and client demands, we may be looking for:

• Contract (20 – 40 hours per week) to permanent
• Permanent Full-time

Since we place a high emphasis on customer service, the ideal candidate must have the ability to relate and serve many clients of varying size and industry. While we work with both small and large firms, most of our clients are medium sized businesses (between 25 – 500 employees) that rely on us to support the running of their business. We must have excellent client relationships to be successful. Therefore it is imperative that candidates possess outstanding interpersonal and communication skills.

We foster an environment where individuals are valued both personally and professionally. We require our employees to understand and adhere to our 5 core values: integrity, respect, client oriented service, personal empowerment, and social responsibility. Only candidates who understand and can commit to these core values will be considered during our hiring process.

Our full-time employee benefits include: health insurance with vision, long term & short term disability, life insurance, and a retirement package (including company matching). We are an entrepreneurial company with an exciting and sometimes intense working environment. Candidates who want an exciting opportunity in people-oriented company should apply!