Hawks & Co.
  • Register

Industry:
Commercial HVAC and Energy Service

Background:
This company came to CTN with only a very basic technology and communications infrastructure in place.  There was a pressing need for the client to obtain more space for file storage. It was also essential for the company to move its service records online, as the team in the field did not have access to needed client information and was not able to provide the top level of service as it aimed to do.

This company was woefully behind the times in its technology, with a stated goal to move its system “into the 21st Century.”

The CTN Solution:
CTN brought a full, complete solution to the team – from the server and software through to complete on-going support.

CTN worked with the client and updated the client’s server, which was in dire need of expansion and upgrading. This not only enabled in-house software to run much smoother, it also allowed Office 365 to became a core program for the field team, which then facilitated real-time – yet completely confidential - access to client records and files. These upgrades dramatically improved not only how the field team functions today, but also enhanced client data security.

The client appreciates that each member of the team has access to technicians anytime, day or night. One more bonus:  the upgrades in technology have taken a great deal of pressure away from the client’s leadership team.

TESTIMONIAL:

"The CTN team brought us a full technology solution and has upgraded our business beyond where any other firm would have been able to take us. We now have moved into the 21st Century.  And with new technology in place, we are now ahead of all others in our industry."

Latest News & Events

CTN is proud to announce the launch of our new website at www.ctnsolutions.com. Be sure to check out our 6 key service areas where we have highlighted specific services we offer. And don’t forgot to subscribe to our BLOG that provides helpf...

Latest Blog

Every time something goes terribly wrong, and you are left assessing the damage of some seemingly unfortunate situation, you typically find that by taking a bit of time preparing for the worst could have kept you from the disaster at hand. ...

Contact Us

Learn more about what CTN can do for your business.

Call us today
(610) 828-5500

610 Sentry Parkway
Suite 110
Blue Bell, Pennsylvania 19422