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CTN has been serving the Greater Philadelphia Area area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Celebrating Cybersecurity in Professional Services

Celebrating Cybersecurity in Professional Services

The professional services space is filled with important information. Lawyers, accountants, doctors, and many more professionals have access to some of the very most personal information available. For this reason, they are continuously targeted by hackers. Since October is cybersecurity awareness month, we thought we would take a look at modern cybersecurity practices to see which ones were working best for professional services firms. 

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Enhancing Mobility Can Bring Stark Benefits

Enhancing Mobility Can Bring Stark Benefits

For a growing business, mobility has a distinct place. It isn’t all about using a phone for productivity, or having access to tools when you are out of the office, it is a philosophical decision to get the most out of your company’s data. Let’s look at the ways that enhanced mobility can benefit your professional services firm.

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Document Management Platforms for Your Professional Service

Document Management Platforms for Your Professional Service

For decades, companies have been looking for an efficient way to manage their documents. For the longest time, the best way was to fill one side of an office with filing cabinets and file the documents away. With most of the workplace now being run by computers, and with hard costs at an all-time low, companies have begun to file all their new files on computer network. 

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How Managed IT Benefits Professional Services

How Managed IT Benefits Professional Services

The role of professional services companies in our society dictates that they need access to information as efficiently as possible. Some of the most crucial jobs in our society would be labeled professional services. Today, we are going to go through three of those careers--lawyers, accountants, doctors--and we will go on to describe just how each of their industries benefit from the presence of managed IT services.

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The IoT Continues to Expand

The IoT Continues to Expand

Whether it’s RFID sensors, mobile devices, or commercial goods, the Internet of Things (IOT) is an exponentially expanding industry. Which makes us think, “What can we expect in the near future for IOT?” Today, we will answer this very question.

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Why Managed Services: IT Procurement

Why Managed Services: IT Procurement

Information technology plays a crucial role for today’s businesses, but in order for it to do so, these businesses need technology to use. IT procurement is a crucial part of any business’s success, which means that any business needs to have a provider that can deliver the value that they need.

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Why Managed Services: Data Management

Why Managed Services: Data Management

Managed services offer businesses an improved means of obtaining and managing reliable technology. With data being so important to the modern business, much of this technology is devoted to storing, securing, and leveraging this data. Working with a managed service provider can help a business get the most value out of their data management practices. Let’s go over how.

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Why Managed Services: Consulting

Why Managed Services: Consulting

While information technology is an important part of the modern business and its processes, it isn’t always the easiest topic for the average business user to understand. In this series, we’ve been exploring how a managed service provider can add value to your business and its IT. Here, we’re focusing on how the managed service provider can serve as a knowledgeable consultant.

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Why Managed Services: IT Support

Why Managed Services: IT Support

Information technology support has developed and evolved as the methods and equipment used have improved. As a result of this development, there are a variety of ways that managed IT providers can deliver additional value through their services. In this series, we’re exploring the many benefits a business can gather through managed services - here, focusing on the support available.

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Why Managed Services: Proactive Maintenance and Management

Why Managed Services: Proactive Maintenance and Management

In order for one methodology to replace another, what's new has to provide more value than the one that came before it. In terms of IT support, managed services can deliver far greater value than the familiar break/fix method. In this series, we’ll explore the value that managed services contribute to a business, starting with their proactive nature.

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Recycling Technology: Is It the Best Answer?

Recycling Technology: Is It the Best Answer?

How many cell phones have you had over the years? For some of us, upgrades are a yearly occurrence. For others, possibly bi-yearly. Have you ever wondered where your old cell phone goes after it is out of your hands? 

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Tip of the Week: Extend Your IT Budget

Tip of the Week: Extend Your IT Budget

Budgeting for your technology can be pretty difficult. You never really know when some problem is going to present itself and cost your business an arm and a leg. Since you can’t always see what’s coming, saving money when you can is important. Let’s take a look at a few ways that you can save money on your business’s IT.

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Building a Secure Wi-Fi Network

Building a Secure Wi-Fi Network

Maintaining network security is always a priority for the security-minded company, but if your organization’s strategy is to fly under the radar, then you need a new plan. No business is too small to be a victim of a network breach. What most people who are tasked with coming up with a network security strategy for a small business don’t always realize is that threats are everywhere. Today, we’re going to take a look at planning a secure and reliable Wi-Fi strategy that doesn’t inherently add to your business risk. 

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The Endless Line of Costs from a Data Breach

The Endless Line of Costs from a Data Breach

Picture this… In your office you have a bag filled with thousands of envelopes. In each envelope there is $242 in cash. Unbeknownst to you, a thief has gained access to your office, but you don’t realize this until 279 days later. How much is this going to cost your business?

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Your Business Could Use a Help Desk

Your Business Could Use a Help Desk

If we asked you to imagine a world where your IT never suffered from technical issues, would it feel too good to be true? Unfortunately, it’s impossible for your organization to prevent every problem related to your IT. What is possible is for your business to encounter higher productivity and less downtime with the help of a dedicated help desk solution. 

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Protect Your Computing Infrastructure with Remote Monitoring and Management

Protect Your Computing Infrastructure with Remote Monitoring and Management

Some businesses struggle with finding the right technology management support. There are several factors that come into play, including physical location of the service provider, distance to and from the worksite, and ease of support. In fact, managed IT services are one way you can sidestep the difficulty of finding access to affordable technology support entirely through the use of remote monitoring, maintenance, and management.

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Tech Terminology: The Dark Web

Tech Terminology: The Dark Web

Deep web and dark web. What’s the difference? Perhaps you’ve been using these words interchangeably. The dark web has a reputation for being the most toxic place on the internet, and for quite a few good reasons. Today we will dive deep into the dark web and why this reputation has been formed.

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A Gift To Joy of Life Program

Joy-of-Life

Drew was pleased to present a gift of financial assistance to the Joy of Life program in Sarajevo, Bosnia on behalf of my non-profit ABLE (American Balkan Leadership Enterprise) and my company CTN Solutions. Unfortunately in many countries around the world, children and adults with special needs are mostly ignored by local and national governments. This is especially true in countries, such as Bosnia, that have experienced war.

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By Controlling Active Directory, You Can Control Your Whole Network

By Controlling Active Directory, You Can Control Your Whole Network

The protection of your business's computing assets is a bigger deal today than ever before. This is because there are dozens of ways that things could go wrong. One tool that many IT administrators like to use is called Active Directory, a feature found on most Microsoft Server operating systems that allow administrators to control users. This month, we take a look at Active Directory. 

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Access Management Failings Keep Businesses Targeted

Access Management Failings Keep Businesses Targeted

Your business data is precious, and it goes without saying that there are plenty of entities out there that want to get their grubby little fingers all over it. This is especially the case these days, when credentials and remote access tools can be purchased on the black market and leveraged against organizations of all sizes. If you don’t take action to keep your data secure from unauthorized access, you could face steep fines from compliance issues, not to mention the embarrassment of not being able to protect your organization’s data.

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Drew was pleased to present a gift of financial assistance to the Joy of Life program in Sarajevo, Bosnia on behalf of his non-profit ABLE (American Balkan Leadership Enterprise) and my company CTN Solutions. Unfortunately in many countries...

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Whether it’s RFID sensors, mobile devices, or commercial goods, the Internet of Things (IOT) is an exponentially expanding industry. Which makes us think, “What can we expect in the near future for IOT?” Today, we will answer this very ques...

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