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CTN has been serving the Greater Philadelphia Area area since 1997, providing IT Support such as technical helpdesk support, computer support and consulting to small and medium-sized businesses.

Taking a Look at Cloud Growth

Taking a Look at Cloud Growth

In today’s modern business world, you’d be hard-pressed to find an organization that doesn’t utilize the cloud to at least some extent. Let’s take a dive into how businesses use the cloud to be more sustainable and efficient.

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Do and Don'ts of Managing Your Passwords

Do and Don'ts of Managing Your Passwords

Password security is a tricky part of running a business. After all, it’s not just dealing with your own password, but those of the many employees all throughout your organization. In times like this, it’s helpful to provide them with a list of how to make the best passwords possible. Here are a couple of examples for what to do, as well as what you shouldn’t do, when building a proper password.

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Tip of the Week: Excelling at Teamwork

Tip of the Week: Excelling at Teamwork

How well do your employees collaborate with one another? Teamwork is essential to the success of any business, but it’s often something that doesn’t come naturally to some users. These days, there are ways you can make communication and teamwork more effective and efficient for your workforce. This week’s tip is dedicated to making this work.

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BDR Is Better Than Just Data Backup Alone

BDR Is Better Than Just Data Backup Alone

Maintaining a proper data backup system is one of the most important parts of business continuity. Even if it’s something you’d rather not think about, if you don’t take data backup seriously, then your organization is at considerably greater risk. We’ll walk you through the proper steps toward making your organization’s future more secure through data backup.

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Start with These Three Questions to See If You’re in Over Your Head

Start with These Three Questions to See If You’re in Over Your Head

Technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and start-ups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them.

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Conferencing Solutions for the Modern Business

Conferencing Solutions for the Modern Business

With the inception of conferencing solutions, organizations have access to more dynamic tools to make the most of their meetings. Determining the best one for you, though, is not easy. We’ll help you make that choice in the simplest terms possible.

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3 Transportation Technology Innovations that Will Affect Business

3 Transportation Technology Innovations that Will Affect Business

If your business is one that depends on transportation, you know that coordination is extremely important. With consumers’ reliance on a company’s distribution arm, today’s companies are turning old practices on their heads and utilizing a more technology-driven approach to effectively manage their  transportation initiatives. This technology is innovating quickly and could mean a major transformation for businesses before too long. Today, we’ll go through three innovations that are working to change how transportation-dependent companies do things.

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Tip of the Week: Optimize Your Chrome Browser

Tip of the Week: Optimize Your Chrome Browser

Google Chrome is much more than just any old web browser; it’s the most popular web browser in the world, being installed automatically on Android smartphones and the browser of choice for countless desktop users. Today, we want to help you get the most out of your Google Chrome web browser.

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Planning for On-Premise Infrastructure Deployments

Planning for On-Premise Infrastructure Deployments

With cloud computing becoming a major benefit for organizations of all sizes, some have abandoned the idea of having on-premise servers at their place of business. This could end up being problematic, however, as data security and privacy of cloud-based resources have been known to be often less than reliable. If you are looking to host your own IT in-house, there are some issues you have to see to before you can start purchasing hardware.

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How to Prioritize Your Upcoming Technology Implementations

How to Prioritize Your Upcoming Technology Implementations

No matter how hard some organizations may try, the technology solutions that a business leverages simply aren’t meant to last forever. You may have noticed that some of your systems are less effective than they once were, and that your competition seems to be playing with a different set of rules. Sounds like it’s high time you implemented a few upgrades.

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Tip of the Week: Basic IT Tips for Your Benefit

Tip of the Week: Basic IT Tips for Your Benefit

Look, we get it. All you want is for the technology your business relies on to just… work. While that may not always be possible, there are quite a few things you can do to help prevent issues. For this week’s tip, we’ll go over some basics that will help make your computer usage much less stressful.

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How to Adjust Your Business for Collaboration

How to Adjust Your Business for Collaboration

Collaborative work is pushing organizations forward faster today more than ever. With the use of more dynamic and option-rich technology, your organization can benefit from the improved productivity that comes from enhancing your collaborative strategies. Today, we look at some of the technologies used by organizations that prioritize collaborative work.

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Social Media Users Should Consider Their Personal Information

Social Media Users Should Consider Their Personal Information

Social media has completely changed the dynamics of how people communicate with one another. While some users might only keep in touch with friends through it, others--including businesses and brands--use it to promote their products. In an age where a picture can appear on thousands of devices all over the world, privacy has become a major concern for anyone using social media.

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Tip of the Week: Match Word to Your Style

Tip of the Week: Match Word to Your Style

Microsoft Word’s massive cache of options and its relative ease of use are two of its defining characteristics. This presents organizations and users alike with a large set of ways to set up the word processor. Today, we will take you through Word, providing tips on how to change these settings so that you can get the most out of it.

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With Phishing Attacks Beating 2FA, You Need to Be Able to Spot Them

With Phishing Attacks Beating 2FA, You Need to Be Able to Spot Them

Unfortunately, one of the most effective defenses against phishing attacks has suddenly become a lot less dependable. This means that you and your users must be ready to catch these attempts. Here, we’ll review a few new attacks that can be included in a phishing attempt, and how you and your users can better identify them for yourselves.

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Analytics Can Fool You

Analytics Can Fool You

Businesses today are doing more than ever to utilize the data they take in, and it shows. They are operating with more knowledge about their business. A usable knowledge base will allow some leaders to predict positive and negative market dynamics fairly accurately. After seeing how this platform can positively affect individual businesses, many other businesses are taking to the strategies. The problem that many businesses encounter, however, is that they are woefully unprepared to utilize analytics; or, they read too far into them. Today, we’ll take a look at data analytics and confront some of the problems businesses are having.

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Tip of the Week: Understanding Bandwidth

Tip of the Week: Understanding Bandwidth

I have a question for you. When did you last examine the bandwidth that your business Internet package provides you? This is a very important consideration to make, for the sake of productivity. This week, we’ll offer a few tips on how the proper bandwidth can help you get much more out of your IT solutions.

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Hundreds of Millions of User Passwords Exposed to Facebook Employees

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Many companies, indeed mine as well, have felt the push to move to Microsoft Office 365, Amazon AWS, or Google G Suite. As a provider we have been forced to embrace this change – like it or not. Many view these services as the panacea for easier and cheaper IT. We crave anything faster, easier, and cheaper. Give us something for free and we love it even more. But at what cost? This Facebook mess (and that is what it is when hundreds of millions of passwords are accessible to others) is just the latest example.

Do you have all of your data “eggs” in one basket at an Apple, Google, Amazon, or Microsoft? You may want to think again. Microsoft may have you think otherwise, but providers like my firm CTN are even more important today to help manage and mitigate risk while supporting your other most important asset – your human capital. So be careful out there in Internet world where your organization’s digital assets reside. None of these companies are too big to fail.

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Using Technology to Build Your Customer Relationships

Using Technology to Build Your Customer Relationships

Your relationships with your customers and clients are reliant on one thing more than any other: communication. In order to optimize this communication, many businesses are leveraging technology solutions, and are enjoying a variety of operational benefits as a result. Is your business one of them?

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Monitoring Your Network is a Great Way to Build Reliability

Monitoring Your Network is a Great Way to Build Reliability

There are certain processes within an organization that take a considerable amount of time to do. These include applying patches, monitoring network traffic, and updating software as needed. While it might seem like something your business can handle on its own, some small organizations struggle to accomplish everything they set out to do--especially with a limited budget or workforce. Our staff’s powerful monitoring and management tool can aid in this initiative.

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