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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Learn Why Backups are Most Crucial to Users

Learn Why Backups are Most Crucial to Users

Data loss is no joke! We’ve heard plenty of stories from people who have experienced it firsthand, when personal or business data was lost. We appreciate everyone who shared their experiences with us. First, we’ll tell the story of someone who learned something in college that wasn’t in the syllabus.

Don’t forget to share your own stories with us in the comments!

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Tip: Control File Sharing for Employees in Microsoft OneDrive

Tip: Control File Sharing for Employees in Microsoft OneDrive

If your business uses Office 365, your users get access to OneDrive, Microsoft’s cloud storage. Your employees can upload, sync, and share documents to collaborate with colleagues. This can be a good thing, but you may want to control how employees are sharing company documents. 

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How to Keep Your Employees from Burning Out

How to Keep Your Employees from Burning Out

One of the most - if not the most - critical resource your business relies upon is your workforce. Your employees are what keep your operations, well, operational. As a result, they are one of your most important resources to maintain as well. They are human beings, and without the correct treatment and management, even your best employee could burn out.

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Diving Into the Differences Between Proactive and Reactive

Diving Into the Differences Between Proactive and Reactive

There are really only two ways to operate a business: proactively or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

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Why Managed Services: IT Procurement

Why Managed Services: IT Procurement

Information technology plays a crucial role for today’s businesses, but in order for it to do so, these businesses need technology to use. IT procurement is a crucial part of any business’s success, which means that any business needs to have a provider that can deliver the value that they need.

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Why Managed Services: Data Management

Why Managed Services: Data Management

Managed services offer businesses an improved means of obtaining and managing reliable technology. With data being so important to the modern business, much of this technology is devoted to storing, securing, and leveraging this data. Working with a managed service provider can help a business get the most value out of their data management practices. Let’s go over how.

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Why Managed Services: Consulting

Why Managed Services: Consulting

While information technology is an important part of the modern business and its processes, it isn’t always the easiest topic for the average business user to understand. In this series, we’ve been exploring how a managed service provider can add value to your business and its IT. Here, we’re focusing on how the managed service provider can serve as a knowledgeable consultant.

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Why Managed Services: IT Support

Why Managed Services: IT Support

Information technology support has developed and evolved as the methods and equipment used have improved. As a result of this development, there are a variety of ways that managed IT providers can deliver additional value through their services. In this series, we’re exploring the many benefits a business can gather through managed services - here, focusing on the support available.

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Why Managed Services: Proactive Maintenance and Management

Why Managed Services: Proactive Maintenance and Management

In order for one methodology to replace another, what's new has to provide more value than the one that came before it. In terms of IT support, managed services can deliver far greater value than the familiar break/fix method. In this series, we’ll explore the value that managed services contribute to a business, starting with their proactive nature.

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How to Test Your Disaster Recovery Preparedness

How to Test Your Disaster Recovery Preparedness

“By failing to prepare, you are preparing to fail.”

This quote is frequently attributed to Benjamin Franklin, and while it may not have actually been said by the Founding Father, it still teaches a valuable lesson - especially for disaster recovery. In other words, you need to make sure you have a working disaster recovery strategy - working being the key point.

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Tip of the Week: Formatting Shortcuts for Excel

Tip of the Week: Formatting Shortcuts for Excel

Microsoft Excel has many moving parts…assuming you know how to move them, of course. For this week’s tip, we’re going over a few shortcuts to help you make the best use of some of these parts.

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Planning for On-Premise Infrastructure Deployments

Planning for On-Premise Infrastructure Deployments

With cloud computing becoming a major benefit for organizations of all sizes, some have abandoned the idea of having on-premise servers at their place of business. This could end up being problematic, however, as data security and privacy of cloud-based resources have been known to be often less than reliable. If you are looking to host your own IT in-house, there are some issues you have to see to before you can start purchasing hardware.

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Tip of the Week: Basic IT Tips for Your Benefit

Tip of the Week: Basic IT Tips for Your Benefit

Look, we get it. All you want is for the technology your business relies on to just… work. While that may not always be possible, there are quite a few things you can do to help prevent issues. For this week’s tip, we’ll go over some basics that will help make your computer usage much less stressful.

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How to Adjust Your Business for Collaboration

How to Adjust Your Business for Collaboration

Collaborative work is pushing organizations forward faster today more than ever. With the use of more dynamic and option-rich technology, your organization can benefit from the improved productivity that comes from enhancing your collaborative strategies. Today, we look at some of the technologies used by organizations that prioritize collaborative work.

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Tip of the Week: Android Pie Tips and Tricks

Tip of the Week: Android Pie Tips and Tricks

There are over two billion active devices currently using Android. Most of them that have been purchased in the past year have come with, or have been subsequently updated to, Android 9.0 Pie. With the introduction of their newest mobile OS, Google has ensured that their software powers more mobile phones than any other software in the world. Today, we’ll take a look at some handy tips you can use to get the most out of your Android Pie experience.

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Why Multitasking Doesn’t Work (and What to Do Instead)

Why Multitasking Doesn’t Work (and What to Do Instead)

In the business world, productivity is everything, which means that many will try to boost their productivity however they can. Many swear by multitasking, or the practice of juggling tasks to keep themselves fresh and productive. However, evidence shows they are mistaken. We’ll go into why, and offer a few more effective alternatives.

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Retaining Workers with Technology

Retaining Workers with Technology

The right technology can be a catalyst for change. While the right kind of change can be enough to drive innovation and push the limits of your business, the wrong kind of change--namely, employee turnover--can halt productivity and force you to trace your steps back down the old, familiar path of onboarding and training. How can you use technology to retain top talent and reinforce the right message amongst your employees?

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Tip of the Week: Visiting Useful Windows 10 Features

Tip of the Week: Visiting Useful Windows 10 Features

Windows 10 isn’t just a great operating system for getting things done--it’s also jam-packed with features that you might be news to you. This week’s tip is all about some of the handy features that Windows 10 can provide for your office.

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Remote Management Brings Certain Benefits

Remote Management Brings Certain Benefits

If your business experiences a technological failure, how many operations simply stop dead in their tracks until the problem is resolved? While it might seem like you have no control over your business technology (at least the issues that cause downtime), this is far from the truth. If you take action now, you can prevent issues from cropping up in the first place rather than reacting to them later, after they have already caused considerable problems for your business.

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Tip of the Week: You Better Test Your Backup

Tip of the Week: You Better Test Your Backup

Data backup can be the difference between a business that fails and a business that succeeds. If an organization suffers from a data loss incident, it wouldn’t be able to survive without data backup. With a data backup and disaster solution, you can ensure business continuity. But what does this kind of system need in order to succeed, and how can you make sure your organization benefits from a data backup system in place?

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