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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

An Experienced Endorsement for Testing Backups

An Experienced Endorsement for Testing Backups

Just because you think that you’re following best practices, doesn’t necessarily mean that you actually are. Take it from this aspiring entrepreneur, who shared his own personal experience with us, so you could benefit:

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Learn Why Backups are Most Crucial to Users

Learn Why Backups are Most Crucial to Users

Data loss is no joke! We’ve heard plenty of stories from people who have experienced it firsthand, when personal or business data was lost. We appreciate everyone who shared their experiences with us. First, we’ll tell the story of someone who learned something in college that wasn’t in the syllabus.

Don’t forget to share your own stories with us in the comments!

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4 Timeless Cybersecurity Rules to Live By

4 Timeless Cybersecurity Rules to Live By

Cybersecurity has become an overly complicated, increasingly important part of our lives. These days, many people are concerned about their privacy; who is collecting their data, what data is being collected, how to prevent information from being stolen, how to prevent breaches, etc. Then there are the traditional threats like malware, ransomware, and phishing that are not only becoming more common place, but also are capable of doing more damage. 

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Tech Term: Uptime

Tech Term: Uptime

In managing business technology, we are always talking about downtime--how expensive downtime is, how downtime hurts productivity, how there are a multitude of separate situations that can cause downtime. That kind of doom and gloom may not get you to act, but it may startle you a bit. Today, instead of downtime, we thought we would talk about uptime. 

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A Brief Review of Backup Strategies

A Brief Review of Backup Strategies

For the modern business, not having a backup system in place is inexcusable. If you use digital data to run your business, you need to protect the data you can’t replace by having it backed up regularly. Some businesses have been around long enough to have files that don’t have any practical application in the course of business. You don’t need this data, and you don’t need a copy of it. Today, we will discuss how to select and choose which pieces of data you should seek to protect. 

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Tip: Control File Sharing for Employees in Microsoft OneDrive

Tip: Control File Sharing for Employees in Microsoft OneDrive

If your business uses Office 365, your users get access to OneDrive, Microsoft’s cloud storage. Your employees can upload, sync, and share documents to collaborate with colleagues. This can be a good thing, but you may want to control how employees are sharing company documents. 

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Tip of the Week: Managing Your IT Inventory Management

Tip of the Week: Managing Your IT Inventory Management

IT inventory management is the process of making sure that your information technology resources are maintained to be their most effective. Factor in what needs to be updated, which licenses are to be renewed, and whether your resources are helping you accomplish your organizational goals. It is essentially a fancy way of saying asset management, specific to your IT, and it is a very important process for any business.

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Google Password Checkup Tool Works to Keep You Secure

Google Password Checkup Tool Works to Keep You Secure

Imagine a world where there wasn’t a singular dishonest being. Passwords would simply vanish from our everyday lives, as we would not be paranoid of a breach or other forms of cybercriminal activity. The harsh reality is this will never come into being. Even worse, the cybercriminals don’t just skim for lack of passwords. Instead, the dishonest criminal goes even further; they take advantage of common or recurring passwords. So how do you know if your password practices are leaving you vulnerable? Google is here to help. 

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Getting Your iMessages on Windows 10

Getting Your iMessages on Windows 10

Just a short time ago, applications were very specific to certain types of devices. Today, software communicates in a way that has transformed the usability of our apps. One of the most useful examples, are the expansions on messaging. Messaging no longer means cell phone-to-cell phone, or computer-to-computer. Today, we take a look at how you can utilize the iMessage application’s versatility, by getting it on your Windows 10 PC. 

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VoIP Gets You Where You Need to Go

VoIP Gets You Where You Need to Go

Do you run into a scenario like this in your work? You are out of the office and you are made aware of a situation that has resulted in an irritated client. You call the client to make things right, and you successfully smooth over the situation. A while later the client wants to discuss something with you and he calls your personal phone directly. You try to politely direct him to use your business line, but over time, he makes your personal line his business support number.

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Tip of the Week: How to Automate Sorting Your Emails

Tip of the Week: How to Automate Sorting Your Emails

Emails are quite possibly one of the most commonly used solutions in the workplace today. However, not everyone is using every capability that their email solutions offer - and it has led to a lot of time being wasted in the workplace. For this week’s tip, we’ll review how to help cut back on the time spent organizing your emails.

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Disaster Recovery: RPO & RTO

Disaster Recovery: RPO & RTO

For the modern business, ensuring that you have contingencies in place will go a long way toward keeping you in business, if disaster strikes. One of the contingencies many businesses make, as part of a business continuity strategy, is a disaster recovery plan. Disaster recovery is more than restoring data, it can mean mobilizing people and capital against time. Let’s take a look at two of the core components of a comprehensive disaster recovery strategy, Recovery Time Objective and Recovery Point Objective. 

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You Have to Be Smarter About Your Data

You Have to Be Smarter About Your Data

You’ve heard it over and over for the past several years: data loss is a disaster. A data breach can ruin your business. Ransomware is a business’s biggest enemy. Your reputation can never recover after a data breach. These statements may be redundant, but if you don’t heed the message behind them, you will likely regret it. 

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Everything You Need to Know About Data Backup

Everything You Need to Know About Data Backup

You know the phrase, “Don’t put all of your eggs in one basket?” 

The idiom comes from the novel Don Quixote, and is used as a lesson to not put all of your efforts and success on a single thing. For computing, we say it like this:

“Don’t put all of your data in only one place…or else.”

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DHS Cybersecurity Shortage a Major Problem

DHS Cybersecurity Shortage a Major Problem

Cybersecurity is a big point of emphasis for the modern IT administrator. For the private business, it’s important for enough to be done in order to secure business assets, and the integrity of the network itself. Unfortunately, when looking at public computing resources, there isn’t enough talent available to properly secure the systems on which government entities rely. 

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How Much TLC Does Your IT Need?

How Much TLC Does Your IT Need?

Technology is a requirement in today’s businesses - but just having technology isn’t nearly enough. Be sure to perform proper maintenance activities as well, to prolong the useful life of your solutions. Here, we’ll review a few basics to keeping your technology solutions ready for your use and how we can help with that.

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Tip of the Week: Get Better at Managing Your Mobile Data

Tip of the Week: Get Better at Managing Your Mobile Data

You may not think much about managing mobile data, but if your business routinely transmits sensitive data over the Internet, you should. Today, businesses of all types are using the Internet as a tool to drive their sales and marketing processes. However, they don’t often consider the threats that come in when the internet is used for productivity. Today, we will go over what a Mobile Information Management solution is, and how to leverage it for your business. 

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Cybersecurity Insurance Gaining Steam

Cybersecurity Insurance Gaining Steam

Controlling your organization’s data relies on keeping your network and computing infrastructure free from threats. Early detection allows your business to actively confront risks before they develop into major issues. However, threats are becoming more difficult to detect in early stages, and one hidden threat could doom your entire business. 

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Don’t Be Snagged by This Google Calendar Phishing Scam

Don’t Be Snagged by This Google Calendar Phishing Scam

Gmail and the applications associated with it seem to have some level of inherent trust among users. We just don’t anticipate threats to come from Google. However, it does happen, as a recent spat of phishing has shown using Gmail and Google Calendar. What’s worse, this particular scam has been around for some time.

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How to Keep Your Employees from Burning Out

How to Keep Your Employees from Burning Out

One of the most - if not the most - critical resource your business relies upon is your workforce. Your employees are what keep your operations, well, operational. As a result, they are one of your most important resources to maintain as well. They are human beings, and without the correct treatment and management, even your best employee could burn out.

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Drew was pleased to present a gift of financial assistance to the Joy of Life program in Sarajevo, Bosnia on behalf of his non-profit ABLE (American Balkan Leadership Enterprise) and my company CTN Solutions. Unfortunately in many countries...

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Just because you think that you’re following best practices, doesn’t necessarily mean that you actually are. Take it from this aspiring entrepreneur, who shared his own personal experience with us, so you could benefit:

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