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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Here’s How to Calculate Your Project's ROI

Tip of the Week: Here’s How to Calculate Your Project's ROI

As you company grows, you will need to invest a good deal of the revenue that you take in to keep operations from falling into complacency. In order to get a good idea what investments would be most advantageous, doing a proactive ROI analysis of projects you plan to undertake can put your business in a position to properly anticipate every aspect of a successful project. Let’s take a look at the variables of an ROI analysis.

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Our Top 7 List of IT Myths and Wild Conspiracies

Our Top 7 List of IT Myths and Wild Conspiracies

Being in IT, we’ve seen and heard it all. Between the campfire horror stories of technicians to the outlandish IT conspiracies and ‘home remedies’ that get passed around, we’ve decided to compile a list of some of our favorite IT and technology myths.

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65 Bitcoin Ransom Paid by Florida City

65 Bitcoin Ransom Paid by Florida City

65 of any currency doesn’t seem like a lot of money, but when you are dealing in the cryptocurrency Bitcoin, it adds up quick. One city, population 35,000, on Florida’s Atlantic coast, is finding that out the hard way after getting hit with a ransomware that stymied the city government’s ability to function. Let’s take a look at the situation that made the city’s leaders agree to pay hundreds of thousands of dollars to scammers.

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Tip of the Week: Working Around Windows’ Restore Point Issue

Tip of the Week: Working Around Windows’ Restore Point Issue

You would think that a program called System Restore would be prioritized as one to get right. Unfortunately, this seems to not be the case, as utilizing one of your restore points after performing a Windows Update can cause some serious issues. For our tip, we’ll go over how to avoid these issues with a workaround.

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Network Security is Crucial for Every Organization

Network Security is Crucial for Every Organization

Avoiding risk is important for every business. Nowadays, with technology being an omnipresent element in most businesses, technology-based risks have grown in concert. As a result, the modern business owner and IT administrators need to understand the new risks and how to proactively work toward avoiding (or mitigating) them.

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Desktop Buyer’s Guide 2019, Part V: Other Considerations

Desktop Buyer’s Guide 2019, Part V: Other Considerations

In parts one through four we talked about choosing the right specifications for your desktop, depending on its role. We talked about selecting the right CPU, RAM, storage, and display options. This final post we hit a few other tips and ideas we came up with that didn’t fit into the other posts.

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Desktop Buyer’s Guide 2019, Part IV: Videos, Graphics, and Monitors

Desktop Buyer’s Guide 2019, Part IV: Videos, Graphics, and Monitors

Your new desktop isn’t going to do you much good if you don’t have a screen to plug into it. Let’s talk about considerations to make when purchasing a new desktop when it comes to your display.

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Desktop Buyer’s Guide 2019, Part III: Choosing Storage

Desktop Buyer’s Guide 2019, Part III: Choosing Storage

We’re on to part three of our Desktop Buyer’s Guide. When comparing all of your options when shopping around for desktops, one of the main features you’ll see is how much storage they have. We’ve seen this with smartphones and tablets as well - you can buy an iPhone with 64 GB (gigabytes) of storage or 128 GB of storage, etc.

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Desktop Buyer’s Guide 2019, Part II: How Much RAM Do I Need?

Desktop Buyer’s Guide 2019, Part II: How Much RAM Do I Need?

In part two of our desktop buying guide, we talk about one of the most confusing specifications you’ll see whenever you purchase a computer. We’re going to demystify memory, also referred to as RAM.

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Using the Private Cloud Adds Security to Your Databases

Using the Private Cloud Adds Security to Your Databases

Cloud-based databases are valuable for businesses on plenty of levels, but when you consider how much risk you expose your organization to by using a public cloud over a private solution, you suddenly start to realize that the ramifications could be far beyond repair. Compared to the public cloud, a private solution presents a greater opportunity for security, flexibility, and customization.

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Desktop Buyer’s Guide 2019, Part I: Choosing the Right CPU

Desktop Buyer’s Guide 2019, Part I: Choosing the Right CPU

Are you looking to purchase a new desktop for your business (or for home)? We’ve put together this handy guide to help demystify the computer-buying process. This is the first part of five in our series, selecting the right CPU.

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You Can Benefit from Productivity Consultations

You Can Benefit from Productivity Consultations

If you were to poll all the business owners in your general area, one point of contention they would all have is that their workforce investments stay static, while their returns are seemingly variable. A lot of the variance is tied to the fluctuations of staff productivity. Anyone who has paid someone else to do work understands that even if the jobs are all the same, people bring a fairly wide range of issues to work with them, and they can have troubling effects on the ability of a business to move forward. Today, we will take a look at the modern worker, their motivations, and how the right IT can work to leverage more consistency for your business.

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European Union’s GDPR: One Year Later

European Union’s GDPR: One Year Later

2018 will be remembered as the year where data privacy was altered forever. From Facebook’s many problems to the launch of the European Union’s General Data Protection Regulation, data privacy has never been a bigger issue than it is today. Let’s take a look at how the GDPR has affected the computing world in 2018-19 and how the past year’s events have created new considerations in individual data privacy.

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Tip of the Week: Keyboard Shortcuts for Slack

Tip of the Week: Keyboard Shortcuts for Slack

Collaboration is crucial in today’s work environment, which is one reason that solutions like Slack are so popular among businesses. Another reason that Slack is a popular option is how user-friendly it is, with many built-in shortcuts. We’ll go over a few of these shortcuts.

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Fuel Productivity with Collaboration Tools

Fuel Productivity with Collaboration Tools

The modern perspective of productivity would not be possible without the use of collaboration tools. Some of them are so game changing that they can completely revolutionize the way you hold meetings, deal with clients, and manage in-house processes. We’ll discuss how you can implement collaboration tools that work for your business, as well as use them to overcome the many challenges you might face in a business environment.

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How Downtime Kills Productivity

How Downtime Kills Productivity

Downtime is the enemy of the modern business, and it’s easy to see why. However, not all organizations have the foresight to imagine a scenario when their operations are impacted so badly that they simply cannot function. We’re here to share our knowledge of downtime, its effects, and what you can do to keep it from affecting your organization.

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SQL Server 2008 R2 Has Reached the End of the Line

SQL Server 2008 R2 Has Reached the End of the Line

Technology doesn’t last forever, and this is especially true for software solutions. Granted, software is a little easier to upgrade than hardware. Patches and updates can be administered remotely, but what happens after that support ends? Well, it turns out that the widely used Microsoft SQL Server 2008 and 2008 R2 will both be reaching their end of support date soon, meaning businesses will need a plan in place to overcome these challenges.

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Cybercrime’s Evolution and the Potential Blockchain Shield

Cybercrime’s Evolution and the Potential Blockchain Shield

Cybercrime has morphed over the past decade or so. With unbreakable encryption making breaking directly into a network all but impossible, phishing, Distributed Denial of Service (DDoS) attacks, and other methods of indirect hacking have become en vogue. As a result, software companies are looking in some strange places to find building blocks for intrusion mitigation. One interesting emerging technology being used for this purpose is blockchain.

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Tip of the Week: Navigating the Taskbar in Windows 10

Tip of the Week: Navigating the Taskbar in Windows 10

Computers are great tools to get work done in the office, but only if they are used effectively. Employees looking to get more out of their Windows workstations can utilize the taskbar to get around faster. We’ll discuss some of the ways your business can take better advantage of the taskbar.

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Huawei’s Horrible, No Good, Very Bad Week

Huawei’s Horrible, No Good, Very Bad Week

Make no mistake about it, Huawei is one of the largest technology companies in the entire world. It employs over 200,000 people and in 2018 saw revenues of over $100 billion. Over the past few years, their devices have been pushing the boundaries of what is possible in tech, all while being relatively unavailable to one of the major technology markets in the world, the United States. The fact is that, outside the U.S., Huawei is a major player.

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