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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Don’t Make the Solutions More Complicated Than the Problem

Don’t Make the Solutions More Complicated Than the Problem

The act of “yak shaving,” also known as “bikeshedding,” is a specific kind of procrastination that can hold you back from getting the most out of your workday. This week’s tip is dedicated to explaining what this nonsensical phrase means and why it’s beneficial to keep your employees on track.

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Is Your Effort Getting Things Done?

Is Your Effort Getting Things Done?

You can’t have a successful business without a little bit of productivity. Unfortunately, some office environments can have a negative influence on the way your employees get their work done. Take a moment to ask yourself this question: “Are you simply busy, or are you actually being productive?”

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Small and Medium-Sized Businesses Need to Prioritize Data Management

Small and Medium-Sized Businesses Need to Prioritize Data Management

For the small business, being more efficient with resources can make a massive difference. In fact, it can be the difference between organizational sustainability and organizational failure. The bottom line is that, no matter how big or small they are, today’s businesses need to be smarter to compete. As a result, some businesses have begun to utilize data management platforms (DMP) in order to put themselves in a better position to understand their business, their market, and their customers. Let’s take a look at the DMP, and how it works to help businesses like yours be more effective.

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Tomorrow’s IT: Why Managed Services are Crucial in 2019

Tomorrow’s IT: Why Managed Services are Crucial in 2019

Technology has fundamentally altered the capabilities of businesses. Cloud computing has provided access to enterprise-strength computing at small business costs, and now IT providers are more able to deliver value than simple repair-and-replace services. The name of the game is value, which is why the value-driven IT services of tomorrow are here to stay.

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Can You Stay Productive In the Face of Constant Distraction?

Can You Stay Productive In the Face of Constant Distraction?

The modern office is filled with distractions, and that’s to say nothing about the everyday user’s life. With so many devices and notifications interrupting focus for users all over the world, it’s more important than ever before to have a strategy for how to deal with these issues and become as productive as possible in the workplace. Today, we’ll be discussing some of the biggest distractions in the workplace and how your employees can overcome them.

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Human Error is a Major Problem for Businesses

Human Error is a Major Problem for Businesses

There is always going to be user error in the workplace. Even the best workers make mistakes sometimes. You naturally want to reduce these occurrences as often as possible, so assume the worst: that any worker, even the most dedicated veteran, could potentially make a business-ending mistake. Thankfully, there are ways you can make sure this doesn’t happen for your business.

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Instant Messaging Is a Valuable Tool for Businesses

Instant Messaging Is a Valuable Tool for Businesses

Once thought to be just a cool feature of the Internet--or the entirety of the Internet to your Great Aunt Maddie--instant messaging has a long history on the web. In fact, one could argue that it was the first great Internet-based application. Today, we take a look back at the history of Instant Messaging and how your organization can use it to create a better business.

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Just How Important Is the Data Recovery Process?

Just How Important Is the Data Recovery Process?

Data recovery can make you break your business continuity plan, and you absolutely cannot underestimate how important this is for the future of your organization. There are countless ways your business could lose data, and if you encounter even a single one of them, your organization could be put at serious risk. We’ll take a look at operational data loss and how your organization needs to strategize data recovery.

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Improving Your Collaboration Can Improve Performance

Improving Your Collaboration Can Improve Performance

With the exception of a sole proprietorship, a business of any size relies on its team in order to function properly. As a result, this team needs to be able to work together towards a common goal in order to succeed. To accomplish this, collaboration technologies are becoming more and more common in office environments, and generally benefit the performance of the business in its operations.

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Help Desk Support Benefits Small Business

Help Desk Support Benefits Small Business

Technology support can be one of the major pain points for businesses, and it’s not something that your organization wants to invest in without thinking about the details. Technology support as a service has a lot to offer when compared with the break/fix method. We’ll help you make the right decision by explaining why remote IT services are a major benefit for any business.

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How to Intelligently Approach Business Analytics

How to Intelligently Approach Business Analytics

A solid business decision needs to be based on more than just a gut feeling. It takes quantifiable data to choose the right path for your company, leveraged in a process known as business analytics. Today, we’ll explore this process, as well as discuss a few ways you can use it to your advantage.

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Getting Our Bearings: The State of Business Technology in 2018

Getting Our Bearings: The State of Business Technology in 2018

At every turn, it seems as though there’s another best practice or upcoming trend to learn and implement in the realm of business technology. Are you doing all you can to keep your company up to date, relevant, and competitive? Below, we review some of 2018’s biggest IT revolutions so far.

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Is E-Commerce an Option for You?

Is E-Commerce an Option for You?

The Internet has made quite a few common processes easier, including buying and selling goods and services. However, while e-commerce is experiencing extreme growth, it may not be the right fit for every business. There are a variety of considerations to balance out to determine if e-commerce is something that you should be leveraging.

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Leave Your Moving Stresses In Your Old Office

Leave Your Moving Stresses In Your Old Office

There’s nothing quite like signing off on your first business space. It’s like officially saying, “My business is up and running. Visit my office today!” What’s even more exciting, is when your organization is growing so quickly that your business space becomes cramped or too small to grow unhindered. Either way, the way you set up your office is going to be an important part of running your business.

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Tip of the Week: Lead Your Remote Workers to Success

Tip of the Week: Lead Your Remote Workers to Success

Organizations that have a workforce outside of their normal office location are presented with a unique challenge. In the case of remote employees, businesses have to figure out how to keep them connected to the workplace, productive with their time, and part of the organization’s culture. This week’s tip is dedicated to helping your organization’s remote workers become more successful.

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Business Communications Are Changing Rapidly

Business Communications Are Changing Rapidly

Communication solutions for business are changing rapidly. Most of the new solutions use existing technologies, allowing organizations to get more for the services they already pay for and save money.

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A Short History of Data Backup and Storage

A Short History of Data Backup and Storage

Data backup has become an essential piece of the modern business computing infrastructure but the act of protecting data from being lost is centuries old. Before there was recorded civilization, there were humans writing on the cave walls and carving notches into bone to aid counting and other primitive mathematics. Today, we take a look at the history of backing up data, and how it has brought us to where we are now.

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How to Fire Stress from Your Business

How to Fire Stress from Your Business

Stress is a reality of everyday life, especially in the workplace. Of course, different people find different things to be stressful, as well. Here, we’ll review some of the biggest sources of stress to be found in an office environment, and what some of the effects of this stress can be.


Who First Experienced Stress
While it may not feel like it during the experience, stress is actually the body’s way of trying to protect you. The nervous energy and hyper-awareness that come with stress were meant to help our ancestors survive dangerous situations, which in turn allowed them to develop more advanced cultures that allowed these situations to largely be mitigated. However, as culture developed, these reactions didn’t, and now come into play in the workplace environment.

This can be both helpful and problematic. While stress can effectively boost focus and productivity, the brain doesn’t differentiate between stress that comes from a physical source, and that which comes from mental and emotional stimuli. Therefore, a particularly pressing deadline can cause the same effects that a mugging would on you, both physiologically and psychologically.

Why This is a Big Problem in Today’s Workplaces
It is no secret that the workplace can very easily be a stressful place, for a variety of reasons. There’s a veritable laundry list of sources, known as stressors, that a work environment can easily provide. They are:

  • Physical Stressors - These create stress on the body, and usually take the form of regular exposure to some uncomfortable aspect of the work environment, whether its noise, the presence of some unpleasant substance, or unideal ergonomics.
  • Social Stressors - Those conflicts and poor relationships that cause distress and tension in the office, whether it is applied by an abusive supervisor or coworker, through harassment in the workplace, or even by clients and customers.
  • Career Stressors - Many people find their careers stressful, perhaps due to a feeling that they don’t have many opportunities, that their job security is lacking, or even that they are overqualified for what they are doing. There are other kinds of stressors that are closely related to this.
    • Task Stressors - Whether you’re under pressure to complete your responsibilities, they’re highly complex or mind-numbingly monotonous, you’re constantly being pulled away, or you just have a lot to do, your workplace tasks can easily be a source of stress.
    • Role Stressors - Your role in the organization can also provide stress, especially if it isn’t apparent what that role explicitly is. Furthermore, if your work role interferes with your role at home, this can contribute to stress as well.
    • Schedule Stressors - If you have inconsistent hours, work for long stretches of time, and often work long overtime hours, you likely suffer from schedule-related stress to some degree.
    • Organizational Change Stressors - Change is uncomfortable, so when mergers, corporate downsizing, or new technology is brought to the table, it is easy for it to become a source of stress in the workplace. These can also contribute to the other kinds of workplace stress.
  • Traumatic Stressors - These stressors are perhaps the most obvious and are most frequently seen in particular industries that are prone to traumatic situations. However, these can also take the shape of workplace disasters, like fires, floods, and other similar events.

Each and every member of your organization could be susceptible to at least one of these sources of stress, and as a result, each member could potentially have their health, well-being, productivity, and potential put at risk. Fortunately, by adopting and cultivating some policies and cultural shifts in your company, you can do your part to keep the work environment relaxed and progressing.

How to Remove Stress
There are a wide variety of ways that you can help to mitigate stress in your office, ranging from small touches to large endeavors. On the small scale, encouraging your employees to move around more on their breaks can give them a chance to release some pent-up tension and nervous energy. Starting a walking group can not only give participants some exercise, but also encourage coworker camaraderie. Be clearer and more positive in your communications to your staff, as this will make their jobs and responsibilities easier for them to grasp and empower them to succeed in their efforts. Staff lunches and Bring Your Pet to Work days can also be a refreshing switch from the norm, and a great way to have a bit of fun.

Even switching over the office coffee at noon from regular to decaf can help de-stress people, because nothing goes together better than stress and a stimulant like caffeine.

If the stress in your office is severe enough, you may consider implementing a few larger changes to your organization. For instance, excessive, generally purposeless meetings only serve to keep employees away from their other responsibilities, adding to the pressure on them. Eliminating these wherever possible will allow your staff to focus on more pressing matters, while other methods of communication can be used to get the message you needed to share, to the people who need to hear it.

Additionally, while we did say that changing technology can be a source of stress, a bigger source of stress can be the use of insufficient solutions. Updating the systems your employees rely on will make their jobs much easier, and ultimately reduce their stress in the long run.

At CTN, we specialize in solutions that help to minimize the stress that your employees feel when doing what they have to do - and we’re always here to help them out when they need it. Call (610) 828-5500 for more information.

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Has Your IT Team Attained these Goals Yet?

Has Your IT Team Attained these Goals Yet?

For any business to be successful, it needs access to the technology solutions that allow it to operate efficiently. Your IT team is responsible for ensuring that this access is not interrupted, which is not an insignificant responsibility. However, by clearly defining goals for your IT team to strive for, you provide a benefit to all members of your staff.

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Is Your Business Prepared to Do Away with Paper?

Is Your Business Prepared to Do Away with Paper?

There’s no denying that digital records have quite a few advantages over paper documentation. Benefits of ‘going paperless’ include simplified search capabilities, more efficient storage, heightened security, and automated backup capabilities. There are plenty of sources around the Internet that discuss making the switch to paperless documentation. To keep your business documents safe, start your research here.

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