Blog
  • Register

Subscribe to our blog

CTN Blog

CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

4 Benefits You Won’t Believe About Managed IT

4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some trouble with this topic, either due to constraints in budget or a lack of personnel. Either way, we know that there is a better way to manage your business’s technology, and it’s all thanks to an approach called managed IT services.


Some small businesses rely on their staff to ensure technology maintenance occurs regularly, however, this might be a mistake. Your employees don’t have the same skills and certifications that a trained IT technician will have. Furthermore, if you don’t have an in-house IT department, chances are your employees simply don’t have anyone to go to if they are having technology troubles, forcing them to figure out the problems for themselves.

You didn’t hire these specialists to do their job, plus IT maintenance. You hired them to do a job--and chances are that they are spending more time than necessary on troubleshooting their technology and not being productive. Your business doesn’t have the time or resources to wasting on continuous technology troubles. Instead, let the IT professionals at CTN Solutions handle this responsibility. Here are four benefits that your organization can take advantage of with managed IT.

User Productivity
When your employees can reach out for assistance with their IT troubles whenever they need it, they are much more productive. Too many decision makers are concerned over how much money break-fix IT maintenance is going to cost their company. However, when employees don’t get the IT help they need, they can’t focus on work, creating a revenue problem. With managed IT, your technology is maintained in a more effective, proactive way. With your workstations running better, your workforce can be more productive.

Fewer IT Expenses
Managed IT means that your business’s technology is going to be maintained regularly, which can reduce costs for your organization. You’ll also be at a reduced risk of hardware failure because replacing expensive equipment like workstations or servers is largely preventable, when properly maintained.

Higher IT Staff Productivity
Let’s say that you have an in-house IT department. Chances are that they don’t have time to address all of the responsibilities they have been given. They likely only have time to devote to helping your employees with their technology problems, or implementing new solutions designed to enhance organizational productivity. By working with a managed IT provider, you can supplement your IT staff so that all of your IT issues have coverage.

Greater Return on Investment
Break-fix IT is a problem for many organizations because it accrues major long-term costs. Add in a couple of hardware failures, and the downtime they cause, and you have a major issue at hand. Managed IT resolves these issues for a small monthly fee, rather than a major up-front expense. Therefore, you pay less for more, offering a greater return on investment.

Does your business’s budget need some relief? You’re not alone--plenty of small businesses need the flexibility that managed IT can provide. CTN can help your organization succeed by improving the way you manage your technology. Call us today at (610) 828-5500.

0 Comments
0 Comments
Continue reading

3 Steps to Successful Business Continuity Planning

3 Steps to Successful Business Continuity Planning

By now, you’ve probably heard about the importance of business continuity and disaster recovery planning for small businesses. More businesses have continuity plans than ever before, according to FEMA. With so many SMBs looking to secure their future, there are a few aspects of business continuity planning that today’s businesses must comprehend. After all, there is more to it than just data backup. Disaster recovery is something that needs to be planned, practiced, and updated.

0 Comments
0 Comments
Continue reading

3 Ways Managed IT Keeps Your Business in Business

3 Ways Managed IT Keeps Your Business in Business

In the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.

0 Comments
0 Comments
Continue reading

This World Backup Day, Stop Testing Your Luck and Back it Up!

This World Backup Day, Stop Testing Your Luck and Back it Up!

No business owner likes to think about it, but every business needs to be prepared for the possibility of their data disappearing. Have you taken steps to ensure that, should some disaster strike, you will be prepared to dust yourself off and continue operations? Furthermore, are you sure that your preparations will be sufficient and your data will be preserved?

0 Comments
0 Comments
Continue reading

Tip of the Week: 4 Ways to Improve Customer Service that Any Business Can Do

Tip of the Week: 4 Ways to Improve Customer Service that Any Business Can Do

Providing outstanding customer service is a requirement to be successful in today’s business environment. If you ignore this valuable tenant of business, then you’ve got a competitor who will gladly jump on the opportunity to steal away your customers and prospects by offering better service. What steps is your business taking to make sure that your customer service is second to none?

0 Comments
0 Comments
Continue reading

Tip of the Week: Tips for Getting the Most Out of Your IT Consultant

Tip of the Week: Tips for Getting the Most Out of Your IT Consultant

Budgeting accurately for your long-term IT needs requires an intimate knowledge about technology and IT trends. Compared to other department budgets that are easy to compile by making a few simple adjustments to the previous year’s numbers, your IT budget must take into account the depreciation of your IT equipment for replacement purposes, as well as the cost of procuring the new, cutting-edge solutions that are shaping your industry. Do you have the technical knowledge to come up with an accurate IT budget? If you don’t, you’ll want to employ the services of an IT consultant.

0 Comments
0 Comments
Continue reading

Tip of the Week: 7 Easy Ways to Encourage Collaboration in the Workplace

Tip of the Week: 7 Easy Ways to Encourage Collaboration in the Workplace

One of the most effective methods to boost employee productivity is to encourage your workforce to work together in order to achieve their goals. Workplace collaboration allows multiple employees to combine their efforts and energies into a common project, adding value to the final product and often completing it more quickly. The benefits don’t end there, either. Here are some of the other advantages gained by encouraging collaboration among your workforce.

0 Comments
0 Comments
Continue reading

Keeping Your Technology Up to Date May Be the Best Way to Retain Millennial Employees

Keeping Your Technology Up to Date May Be the Best Way to Retain Millennial Employees

Whether you like it or not, millennials (those reaching young adulthood around the year 2000) make up a significant portion of the workforce. Appropriately leveraging their skills is going to become a big part of succeeding as a business, but millennials are known for their tendency to hop from job to job as opportunity calls. How can you keep your top millennial talent from jumping ship? You can start by offering the latest technologies.


Keep in mind that this doesn’t apply solely to millennials. Anyone would get frustrated from having to deal with last generation’s technology. Employees that have technology that works for them will be much less likely to leave, so it’s worth keeping in mind that an employee satisfied with their technology will more likely be a loyal employee.

A Future Workforce Study by Dell and Intel shows that 42 percent of millennials are ready and willing to leave a company that has no interest in providing them today’s standard of quality technology. The report was based on a poll of 4,000 full-time employees from all types of businesses, scattered throughout 10 different countries. Another statistic from the same study shows that 51 percent of millennials believe that virtual reality technology and the Internet of Things will be major contenders in the workplace in the near future, and that they will make face-to-face meetings practically unnecessary.

Some folks believe that this trend comes from the fact that employees are generally consumers themselves, and especially with today’s youth, they understand that the best technology on the market is likely to improve the way that a business functions. Therefore, millennials might not immediately understand the woes of a corporate IT budget. It might help to explain to them the situation, and to assure them that you’re doing everything you can to resolve the issues in the near future.

Keeping your business’s technology as up-to-date as possible doesn’t have to be challenging, and it poses several benefits that can give you a competitive edge. These days, you can take advantage of the best technology solutions “as a service,” meaning that you pay for them on a month-by-month basis. You get specifically what you need, without the hefty up-front price tag that often cripples budgets.

Think about it this way; if your server unit experiences a hardware failure, what do you do? If your IT budget is exhausted, and you can’t afford to replace it immediately, you experience downtime that can further cripple your business. One of the best ways you can combat this is by preventing problems from happening in the first place through proactive management and maintenance. Furthermore, we can create an IT roadmap for you that lets you plan for future upgrades, so that your promises to procure new hardware and software solutions for your staff aren’t empty.

To learn more, reach out to CTN at (610) 828-5500.

0 Comments
0 Comments
Continue reading

Tip of the Week: Avoid Unpleasant Surprises When Moving to a New Office

Tip of the Week: Avoid Unpleasant Surprises When Moving to a New Office

So you’ve outgrown your office space and need to relocate. Congratulations on reaching this milestone with your business, but do you know what to look for in a new building? Finding the perfect setup can be daunting, especially if you don’t know what to look for. To help you out, here are four tips to make your transition easier.

0 Comments
0 Comments
Continue reading

3 Considerations Every Business Owner Must Make When Implementing a BYOD Policy

3 Considerations Every Business Owner Must Make When Implementing a BYOD Policy

Bring Your Own Device, or BYOD, has become an accepted practice in the workplace, but only when it’s implemented properly. The fact remains that allowing workers to use their personal devices for work purposes has its benefits and disadvantages, and that you should only allow them to do so after they adhere to your company’s BYOD policy. Of course, this assumes that you actually have a policy, so let’s talk about how to set up a quality BYOD policy.

0 Comments
0 Comments
Continue reading

You Won’t Get This Kind of Personalized Care From Break-Fix IT

You Won’t Get This Kind of Personalized Care From Break-Fix IT

It’s nice to do something and feel good that you’re the one doing the work. This DIY approach provides you the satisfaction that you’re doing the job yourself, and that you’re doing it right. If you’re the kind of person who gets nervous about others handling tasks, you fully understand how stressful it can be to have someone you don’t know or trust working on important initiatives; particularly working with your company’s technology.

0 Comments
0 Comments
Continue reading

Entrepreneurs, The Path To Success Must Include Community Involvement

b2ap3_thumbnail_Community-Teamwork.jpgFor the health of our communities, people need to step up and invest time and money in them. Very few people are better positioned to make this investment than business owners. Since every business owner depends on some sort of market demand from consumers, most small business owners, retailers, and manufacturers that do business in the Delaware Valley have to recognize how important it is for their organization to get involved locally.

0 Comments
0 Comments
Continue reading

3 Services Every Business Owner Should Know About

IT Service ButtonBusiness technology is increasingly complicated. You have all types of hardware and software just to provide your employees with the kind of work environment they need to maximize the time they are at work. Unfortunately for business owners, however, this technology isn’t cheap. If your business is having a difficult time staying current with your technology, considering services that stretch your company’s available technology budget is a solid practice.

0 Comments
0 Comments
Continue reading

Getting Help Desk Support Is More Affordable Than You Would Think

b2ap3_thumbnail_single_conduit_callcenter_400.jpgCan you imagine how much easier it would be to manage your IT problems if you had a dedicated support team who you could always count on to receive calls and answer any questions your team has? This would technically qualify as an internal help desk, and they could potentially save you a ton of money and time in the long run. Why? Because your team wouldn’t have to waste time digging through complicated systems to find answers to their dilemmas.

0 Comments
0 Comments
Continue reading

5 Ways Millennials Can Reverse-Mentor Your Staff

b2ap3_thumbnail_learn_from_millenials_400.jpgMillennials may be looked down upon in the average workplace for a number of reasons that are entirely subjective, whether it be that they’re “spoiled rotten” or “just plain rude.” But in today’s workplace based around technology, millennials have a huge advantage, and have even given long-time CIOs a run for their money when it comes to technology management.

0 Comments
0 Comments
Continue reading

How Gamers Can Be an Asset to Your Business

b2ap3_thumbnail_gamification_can_help_your_business_400.jpg“Do you think this is a game?” In the past, a boss may have used this line to criticize an employee for not taking their job seriously. However, in today’s more creative work environments, many companies are using game mechanics to achieve their goals. This business strategy is called gamification, and it’s the most fun way to get work done.

0 Comments
0 Comments
Continue reading

Windows 10 Is Just Around the Corner, But What’s the Demand?

b2ap3_thumbnail_window_logo_one_400.jpgJust because something is brand new doesn’t mean that there’s a market for it. Just look at Windows 8 to see what we’re talking about. It might have been a brand new operating system when it first came out, but it didn’t really take to users, who preferred the familiar feel of Windows 7. How do business owners suspect Windows 10 will affect the business world?

0 Comments
0 Comments
Continue reading

Tip of the Week: 3 Ways to Recover from Your Vacation

b2ap3_thumbnail_post_vacation_day_dream_400.jpgEverybody loves a vacation from work, but nobody enjoys the stress of catching up when returning from said vacation. It doesn’t have to be this way. By taking a few precautions, you can avoid ever again having to say, “I need a vacation from my vacation.”

0 Comments
0 Comments
Continue reading

The Best Way to Keep Your IT Infrastructure Operating at Maximum Efficiency

b2ap3_thumbnail_happy_it_user_400.jpgIt’s the goal of every IT administrator for every part of their network to run smoothly. Achieving this level of IT perfection is a beautiful thing that makes the job of everyone in the company easier. Unfortunately, all it takes is one component to fail for this dream of IT utopia to come crashing down.

0 Comments
0 Comments
Continue reading

Tip of the Week: The Best Workers are Looking for a Flexible Work Environment

b2ap3_thumbnail_happy_employees_flexible_workplace_400.jpgOne of the biggest challenges of running a business is attracting and retaining quality workers. To accomplish this, you’re going to need more than an old-fashioned “help wanted” ad. These days, you will need to offer what quality employees are looking for--a flexible workplace environment.

0 Comments
0 Comments
Continue reading

Mobile? Grab this Article!

QR Code

Latest News & Events

CTN welcomes Ian Rother as a Senior Technology Consultant and the newest member of our Service Delivery team. Ian contributes over 20 years of IT experience, serving as a technical leader within the electrical, construction, banking industr...

Latest Blog

Today, everything we do on the computer and on our phones creates data. Organizations that are good at utilizing this data, often look to capture everything that they can. This can leave the individual searching for a way to keep his/her da...

Contact Us

Learn more about what CTN can do for your business.

Call us today
(610) 828-5500

610 Sentry Parkway
Suite 110
Blue Bell, Pennsylvania 19422