Drew Morrisroe

CTN has been serving Delaware Valley businesses since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Data Security Has to Be A Priority For Your Organization

Data Security Has to Be A Priority For Your Organization

Since January 1st of this year, there have been over 10 million personal information records lost or stolen each day. Odds are that you, or someone you know, has had records compromised by a data breach. Individuals and businesses, who never received notification that their records were included in a breach, assume that they are not at risk of identity theft or unauthorized account usage. Unfortunately for them, that is not always the case.

The fact is that there is a significant chance that your personal or non-public business information has been compromised in some way. However, the company that lost your information was not legally obligated to make you aware of the event. For your own benefit, understanding what your rights are when it comes to data breach laws is the first step in protecting your data. For example, do you know what information is considered ‘personal’? Are there ways that your data could have been lost or stolen but the offending entity was not compelled by law to notify you for some reason? The answer is yes.

Legal Definitions of Personal Information
Each state has its own laws and policies regarding data breaches and notification requirements. However, there is a consensus on the basics of what elements, or combination of elements, constitutes as ‘personal information’ in the eyes of the law. At a minimum, personal information includes:

  1. First name or first initial and last name
                        AND
  2. One or more of the following elements: social security number, driver’s license, or state ID number, financial account numbers.

As mentioned, this does make up the foundation of most secular legislation on data breaches. Many states go a step further, and consider account information requiring a pin or password as having been compromised, if the required pin or password was included with the record that was stolen. That is, if the use of a debit card requires a pin for a transaction, you will not be notified of the data loss unless both your debit card number and the pin are accessed.

A few of the more progressive states, like North Carolina and Nebraska, include biometrics and fingerprint information as part of their definition of personal information. Similarly, some states, like Missouri have more specific, detailed laws, limiting the legal maneuverability that comes with ambiguity in statutes.

Even though laws regarding the majority of health and medical information and data policies are covered under the United States’ federally mandated Health Insurance Portability and Accountability Act (HIPAA), a few states do include health-related information in their definition of personal information.

One more thing that the some of the state laws address is that, once a relatively high number of records have been stolen, the information holders must also notify consumer reporting agencies in addition to the Attorney Generals of all states that have affected residents. The number of records lost that trigger reporting to a consumer reporting agency tend to number between 1,000 and 5,000.

When it comes to sectoral legislation, the current statutes are, in general, skewed in favor of protecting the corporate information holder, as opposed to the individuals who have their information compromised.

  • Encryption: In many states, there is specific language that if the personal information was redacted or encrypted at the time of the unauthorized access, then no breach or loss of data has occurred. The laws do not address the policy and notification standards for encryption that is broke post-theft.
  • Questionable Non-Personal Information: Depending on the state, some questionable information might be included as non-personal information. For example, the last four digits of your social security number may not be counted as personal information, despite the quantity of accounts that require you to confirm these four digits before making changes to your account.
  • Good-faith Acquisitions: Nearly every state lists ‘good faith acquisitions’ as exemptions to the data breach laws. A ‘good faith acquisition’ is defined a data loss event where the recipient of the personal information in question is employed internally or with a trusted vendor or partner - and is therefore not likely to be misused or further exposed. It’s important to note that businesses are not required to notify anyone in the event that the data breach meets ‘good faith’ requirements.
  • Risk of Harm Analysis: About half of the United States has laws to allow the information-holding entity to run a ‘Risk of Harm’ analysis to determine the likelihood that the personal information compromised will be abused or used in unauthorized transactions by the parties that have obtained it, or may obtain it, in the future. If the risk of harm is found to be minimal, then they are not required to notify the state's attorney general, nor do they need to notify the parties whose personal information was lost.

For most small and medium-sized businesses, a data breach has the potential be catastrophic. Working with CTN Solutions, we can help you take proactive data and network security measures and significantly reduce the chance that your network will fall victim to cybercriminals. Contact us at (610) 828-5500.

 

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