Drew Morrisroe

CTN has been serving Delaware Valley businesses since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Human Error is a Major Problem for Businesses

Human Error is a Major Problem for Businesses

There is always going to be user error in the workplace. Even the best workers make mistakes sometimes. You naturally want to reduce these occurrences as often as possible, so assume the worst: that any worker, even the most dedicated veteran, could potentially make a business-ending mistake. Thankfully, there are ways you can make sure this doesn’t happen for your business.

Here are three tips for reducing human error in the workplace.

Provide Proper Training
Surprisingly enough, if you train your employees properly, you won’t have to worry about them making mistakes; at least, not as much as you would under untrained circumstances. You should take care to properly outline all of your processes in a way that’s easy to understand, including both intensive and routine tasks, as well as having an established workflow for reporting issues or identifying security problems with spam or phishing emails.

Limit User Permissions
Not all users will need the same permissions on their devices. For example, an IT administrator might need admin permissions, but the average user won’t. The same can be said for access to specific data on your network. You should partition off certain information to only those departments that might need it, so you can avoid an access issue with other employees. Basically, the fewer permissions a user has on a device or network, the less harm can come of it when hacked.

Use Your Collective Workforce to “Crowdsource” for Quality
We’re sure you’ve heard the phrase “two heads are better than one,” and the same concept can be applied to the workplace. If you have a large project that could use an extra pair of eyes, why not ask your coworkers for a quick glance? Glaring errors are difficult to notice when you’ve been staring at a project for a few weeks straight. You can think of this process as beta testing in a way, as you can determine potential problems with a product before it is actually released to the public. This can prevent a loss of profit from a product or service that’s not ready to be released.

If your business wants to cut out the dangers of human error in the workplace, CTN can help. To learn more, reach out to us at (610) 828-5500.

 

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