Drew Morrisroe

CTN has been serving Delaware Valley businesses since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

The G Suite Just Got Smarter

The G Suite Just Got Smarter

With the recent overhaul of Google’s G Suite productivity software products comes a new way to keep your business data secure. We’ll go over some of the major changes introduced in the updates, including the integration of artificial intelligence.

Google’s new services and integrations are openly competing with software like Microsoft, Slack, and Atlassian. We’ll take a closer look at some of the changes made through Google’s G Suite overhaul.

Gmail Upgrades
Google services have changed considerably over the years, but one that hasn’t seen a significant change since 2011 is Gmail. The new designs provide several new functions including a snooze feature that can remove an email from an inbox for a specified length of time. Another feature is Smart Replies which can provide users with A.I.-generated replies to an email with just a click of the mouse. In particular, this is helpful for the mobile app.

In addition to these new features, more focus is being placed on some others that haven’t been as focused on in the past. Google has built several new plugins for its Gmail Add-ons from 2017. If you’re looking at your new Gmail, you can find these options by clicking on the vertical strip of icons in the upper right-hand section of the Gmail interface. There are now plenty of third-party apps that integrate with Gmail, like Trello and Boomerang, as well as several Google products such as Google Keep, Google Calendar, and Google Tasks.

Inside G Suite
If you’re using the latest version of the G Suite, chances are you’ve noticed some changes to the interface itself. There are more integrations with third-party software than ever before, all to help your business improve collaboration and cooperation between departments or individual users. There is new functionality between Hangouts Meet and video conferencing solutions like Microsoft Skype, as well as interoperability between several other applications. These include smart features for Google Calendar and Microsoft Exchange Resource Booking, as well as Google Sheets integration with ERP and CRM solutions.

Google Calendar also now has smart scheduling capabilities that make it even easier to stay organized. Thanks to machine learning, Google products can now take advantage of real language processing to display only the most relevant information. As the interface learns from the user, it will be able to better serve them.

Another great feature is the use of Team Drives. You can create more collaborative environments for your organization’s departments, allowing them to take advantage of Docs, Sheets, and more in all new ways. Google explains this as giving “more granular control” over your organization’s content.

Does your business want to get the most out of its productivity suites? CTN can help. To learn more, reach out to us at (610) 828-5500.

 

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