Drew Morrisroe

CTN has been serving Delaware Valley businesses since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Unified Communications Boosts Organizational Collaboration

Unified Communications Boosts Organizational Collaboration

Communication is one of the most important parts of running an organization, and this is especially true for smaller organizations that need to work closely in order to make progress. Today’s collaborative workplace is dependent on people understanding a unified message and working to succeed in that endeavor. To this end, a unified communications strategy can be extremely helpful.

Defining Unified Communications
What kinds of tools do you use on a daily basis to make sure that everyone stays connected and informed? Be sure to include technology solutions like email, telephone calls, mobile apps, and instant messaging. Now imagine all of it together in one singular platform. When you consolidate so many solutions into one, you make the experience easier for everyone involved, including your employees, supervisors, and administration.

Another aspect of unified communications that makes things much easier for your business is the fact that it’s hosted in a flexible cloud-based environment. Since you’re accessing these platforms through the cloud, you don’t have to worry about hosting and maintaining the infrastructure that these solutions are hosted on (as long as you’re outsourcing this, anyway). This also saves you a considerable amount of time and resources during implementation, as well as lowers the barrier for entry due to its ease of use.

How They Are Good for Business
By building a unified communications system you gain multiple benefits. You enhance security by being able to manage all communications--both inside and outside your organization--from one easy-to-manage dashboard. It is great for organizations that depend on department-to-department collaboration. Just think about how much easier it is to collaborate when there are reliable communication solutions at your fingertips. The end result is a much more efficient and valuable situation that you would see with a more traditional system where you utilize multiple solutions to handle your company communications.

If you want to learn more about how unified communications can work for your company, CTN’s consultants can take you through what it entails to build one, and just how much more efficient your operations can be with enhanced communications solutions. Reach out to us at (610) 828-5500 for more.

 

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