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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Learn Why Backups are Most Crucial to Users

Learn Why Backups are Most Crucial to Users

Data loss is no joke! We’ve heard plenty of stories from people who have experienced it firsthand, when personal or business data was lost. We appreciate everyone who shared their experiences with us. First, we’ll tell the story of someone who learned something in college that wasn’t in the syllabus.

Don’t forget to share your own stories with us in the comments!

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Why Managed Services: Data Management

Why Managed Services: Data Management

Managed services offer businesses an improved means of obtaining and managing reliable technology. With data being so important to the modern business, much of this technology is devoted to storing, securing, and leveraging this data. Working with a managed service provider can help a business get the most value out of their data management practices. Let’s go over how.

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Ransomware Makes Backup a Necessity

Ransomware Makes Backup a Necessity

Your business relies on its data to succeed, so your organization should have security measures in place to guarantee safety. 2018 is thought to be the year of ransomware, so it stands to reason that your business should prepare to deal with it. One of the best ways to deal with ransomware is to make sure that your company has a plan to restore data affected by said ransomware.


Explaining Ransomware
Perhaps one of the most brutal developing threats, ransomware is a type of malware that can encrypt the files found on a device so that they’re inaccessible by the user. The instigator of the attack will then demand payment for the files to be decrypted. Thanks to the notoriety and relative success of ransomware campaigns like Petya, WannaCry, and Cryptolocker, these types of attack are on the rise.

The Future
Ransomware will only continue to increase in popularity throughout the rest of 2018. One of the key focal points for ransomware-using cybercriminals is efficiency, as well as creating initiatives and campaigns that will work throughout the year. 2017 saw the rise of readily available ransomware kits that allowed anyone to implement ransomware without knowing the technical details behind it. There were even ransomware-for-hire services offered to those who wanted to use it without going all-in on the campaign themselves. Either way, the end result was to make ransomware more accessible for those who wanted to take advantage of it. It’s not beyond the realm of possibility that ransomware will use more advanced technologies in the future, as well. Artificial intelligence and machine learning could allow for more effective means of ransomware distribution, which could become a bigger problem down the line.

Other Issues
There is much more out there than just ransomware, though. The most dangerous threats are often the office mainstays. Your business data will always be at risk due to its users--the ones who rely on it most. Even if they don’t intentionally put the data in harm’s way, the end result is the same. All it takes is one accidental deleting of important data to throw your business out of whack.

Despite the overwhelming odds stacked against you, it’s just as likely that your organization will suffer from a hardware failure as a hacking attack--perhaps even more likely, as there are some circumstances beyond your control regarding hardware failure. If a natural disaster strikes, for example, there’s little you could do to actually stop a hurricane or a power surge.

The Solution
The best way to prevent unexpected troubles like a natural disaster, data breach, or hardware failure is to implement a data backup and disaster recovery solution from CTN Solutions. We can provide you with a solution that can regularly update backups and make changes to them as often as every fifteen minutes. This minimizes data loss and allows you to restore backups within a moment’s notice.

To learn more, reach out to us at (610) 828-5500.

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How Much Damage Can The Weather Do To Your Business? Lots.

How Much Damage Can The Weather Do To Your Business? Lots.

Nobody ever wants to admit that their business has a problem with security. Unfortunately, as the one responsible for the future of your organization, you have to consider all possible outcomes of any potential data loss incident. Many of these incidents are beyond your control. Thankfully, you can soothe the pain of a data loss disaster by thinking ahead and planning for the worst.


While you can protect against cyber security issues, you’ll also need to be wary of unplanned disasters that could threaten the future of your business infrastructure. Everything from natural disasters to just flat-out bad luck could occur, so it’s important to have contingencies put into place.

Think of your company's future as something rather fragile, like an egg. You could crack the egg’s shell at any time unless you do something to keep it safe. This is why you store it in the refrigerator in a controlled environment, tucked away within its carton for future use. In a similar manner, you can keep your business’s data in a safe, controlled environment where it can’t be harmed by external factors like the weather or hackers.

Data isolation such as this is generally required to preserve your data infrastructure, but isn’t usually possible with your traditional tape backup system. This is because your business takes one backup a day, after the office has closed for the evening. This tape would then be stored off-site or in-house, depending on your needs. Yet, storing it on-site creates problems by exposing it to the possibility of being misplaced, stolen, or even destroyed by a disaster. Since you only take one a day, you could lose a full day of work, disrupting progress on an important project.

The downtime is an even crueler punishment, as it forces your business to twiddle its thumbs while you’re waiting for your data to be restored. Traditional tape backup can take several hours or whole days, especially for large volumes of data to be restored. Naturally, when no work is being done, progress is halted, which can be detrimental to your business.

A backup system that relies on the cloud can allow for more dynamic data preservation through a virtualized environment. You gain the ability to take multiple backups as often as every fifteen minutes, which keeps data loss at an all-time low. Plus, you can recover your data in a moment’s notice by restoring data directly to the BDR device itself, providing recovery that takes only an instant compared to the sluggish rate at which tape works.

To get started with a cloud-based data backup solution, reach out to CTN at (610) 828-5500.

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When It Comes To Your IT, There's No Such Thing As A Dumb Question!

When It Comes To Your IT, There's No Such Thing As A Dumb Question!

Especially with so many people claiming to be tech-savvy, asking a question about IT can be a bit nerve wracking. Because of this hesitation, many people don’t ask because they fear that their questions might be foolish. For example, an 'updated operating system' is a term that is tossed around by IT professionals, and even some not-so-professionals.

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A Good Data Backup Can Save Your Bacon

A Good Data Backup Can Save Your Bacon

Data backup. It is something that all businesses need, but not all businesses know how to approach its implementation. This is largely due to the tendency to underestimate how disastrous data loss scenarios can be for business. You know how it goes; it’s impossible, until it happens. Thankfully, you can significantly reduce the damage done by data loss incidents with a little bit of proactive thought and a comprehensive backup system.


The unfortunate truth is that not accepting that your organization is at risk for a data loss incident could result in colossal trouble. So many problems can come about as a result of data loss, especially in the face of issues that you can’t control, like power surges, fires, floods, and even user error. Here are five indicators that you’ll need to take a second look at your current data backup and disaster recovery system.

You Rely on Contact Information and Other Data
If your operations rely on keeping important contacts and other important data safe, you’ll be sad to encounter a data loss incident. A quality backup and disaster recovery system is imperative in these situations, as without them, nobody can do his or her job. You should do everything in your power to safeguard this data, as the livelihood of your business depends on it.

You Need Access to Historical Files or Records
If your industry has specific regulations that must be met, you need to ensure that you keep historical files and records to achieve compliance. What happens when these files are lost? Well, you lose compliance. Other requirements may also be necessary, including data encryption or off-site storage.

People Make Mistakes
You need data backup and disaster recovery in case one of your employees makes a mistake. What if one of them saves over an important template after making extensive changes to it, resulting in it being changed for good? Being able to simply pull the single file from your backup can save you significant amounts of time. More than anything else, it’s important to remember that a majority of businesses that experience a major data loss incident will go bankrupt within six months, if they fail to recover from a disaster. That’s not to mention that 70 percent of employees experience data loss first-hand; a figure that could add up over time.

Your Technology Breaks Down Too Often
When your technology isn’t as reliable as it needs to be, you should consider a full data backup and disaster recovery solution. Hardware failure is one of the more common causes of data loss, and if you don’t maintain your hardware as well as you should, you might experience it at an inopportune moment. If you look for warning signs, such as strange noises, operational issues, and general slowdowns, then data backup will be a valuable investment.

If You Don’t Have Backup At All
There’s only one word for not using any data backup and disaster recovery solution: risky. Implementing a backup solution is a great way to minimize damage done by unforeseen circumstances. While not the most preferable setup, even an on-site backup solution is better than not having one at all. If you want the best, most reliable solution on the market, CTN Solutions can outfit your organization with a cloud-based Backup and Disaster Recovery (BDR) solution.

To learn more about data backup, reach out to us at (610) 828-5100.

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This World Backup Day, Stop Testing Your Luck and Back it Up!

This World Backup Day, Stop Testing Your Luck and Back it Up!

No business owner likes to think about it, but every business needs to be prepared for the possibility of their data disappearing. Have you taken steps to ensure that, should some disaster strike, you will be prepared to dust yourself off and continue operations? Furthermore, are you sure that your preparations will be sufficient and your data will be preserved?

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Back Your Data Up and Protect Your Business From Any Disaster

Back Your Data Up and Protect Your Business From Any Disaster

The best laid plans of mice and men often go awry, and there is no exception when it comes to your business technology. No matter how well-thought-out your systems are, you are always at a risk of some unforeseen threat causing havoc. In order to truly be prepared for anything, you need to implement a backup and disaster recovery solution for your business.

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Just Because You Backup Your Data, Doesn’t Mean it Will Survive a Disaster

Just Because You Backup Your Data, Doesn’t Mean it Will Survive a Disaster

There’s a dangerous misconception that a lot of business owners have about data backup. Too often, an SMB will have a data backup solution in place and the business owner will feel like they’re fully prepared to handle a data loss disaster--without looking into the data recovery capabilities of their backup solution (or the lack thereof). This kind of oversight can lead to a very costly surprise when a disaster strikes and there’s no easy way to restore the lost data.

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On-Site Backup vs. Cloud-Based Backup, Which is Better?

On-Site Backup vs. Cloud-Based Backup, Which is Better?

There’s no doubting that data backup is a critical component of any small and medium-sized business’s infrastructure. Backup and disaster recovery is important in the event that your organization experiences a death-blow in the form of a data loss disaster. Yet, there’s some debate as to whether an on-site data backup solution can be as effective as the cloud. The verdict: both are essential.

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The Top 3 Threats Eliminated By Backing Up Your Data

The Top 3 Threats Eliminated By Backing Up Your Data

Businesses these days practically need to expect disaster, as even the most careful and calculated security practices could result in a data disaster. Some businesses don’t fear for their data enough, and this leads them to neglect planning for threats such as hackers, natural disasters, and user error. As the business owner, you need to stay informed about how best to handle these situations.

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The Advantages of Image-Based Data Backup Over Traditional Backup

b2ap3_thumbnail_backup_and_disaster_recovery_400.jpgThere’s no question that data backup is absolutely critical for the success of any modern-day business, but how does your organization go about it? Just like how we rely on quick snapshots to capture moments with our smartphones or digital cameras, most backup solutions take advantage of image-based backup technology. How does this kind of data backup work, and what are the benefits it provides your business with?

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Disaster Preparedness Includes Planning For Data Recovery

b2ap3_thumbnail_prepare_for_the_worst_400.jpgToday is Disaster Preparedness Day! This means that there’s no time quite like the present for preparing for potential future data emergencies. While the type of disasters vary immensely depending on your business’s geographical location, every business needs a disaster recovery plan implemented as soon as possible.

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4 Ways You’re Unknowingly Risking Your Entire Data Infrastructure

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Would cost your business if you were to lose all your data in one fell swoop?  Most likely, the entire future of your company would be in jeopardy.  If you want to be to be absolutely certain that your backup and disaster recovery solution is fool-proof, here are four things not to do: 
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How Fast Can Your Business Recover from a Data Breach?

b2ap3_thumbnail_efficient_recovery_time_400.jpgHow much thought have you honestly put into your business’s data recovery procedure? It’s likely that you, like many other businesses out there, are taking a minimalist approach with both your data backup and disaster recovery. It’s not that you aren’t aware that they’re a good thing; you might just feel that you don’t need it because you feel hackers have no reason to compromise your data. Unfortunately, that’s what hackers are counting on: complacency.

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The Best Way to Keep Your IT Infrastructure Operating at Maximum Efficiency

b2ap3_thumbnail_happy_it_user_400.jpgIt’s the goal of every IT administrator for every part of their network to run smoothly. Achieving this level of IT perfection is a beautiful thing that makes the job of everyone in the company easier. Unfortunately, all it takes is one component to fail for this dream of IT utopia to come crashing down.

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How to Troubleshoot A Failed Backup

b2ap3_thumbnail_broken_backup_400.jpgYour business relies on its IT to get things done, but if disaster were to strike, would you be able to recover efficient operations without having to deal with the numerous headaches that are associated with downtime? Even if you have instituted a reliable backup solution, your business could still be hurting if your backup failed. Here’s how you troubleshoot this scenario.

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Mark Your Calendars, Folks: World Backup Day is March 31st

b2ap3_thumbnail_world_backup_day_400.jpg2015 isn’t the year to go without backups. If there’s anything 2014 showed the world, it’s that businesses can fall victim to data breaches when they least expect it. You want to be prepared in the event of a data breach or data loss, and the easiest way to do that is by taking advantage of an external backup. Unfortunately, even an essential solution like data backup can be forgotten amidst the everyday operations of the average business owner.

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All It Takes is an Instant to Lose Your Data

b2ap3_thumbnail_do_not_lose_your_data_400.jpgYou’re walking your dog when all of a sudden, you get this game-changing idea for how to manage your technology. You get excited to integrate it into your IT strategy, but by the time you get home, the thought is gone and you can’t remember it. This “Eureka” moment is just like data loss; it could occur at any time, and without warning, whether you’re ready for it or not.

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4 Scenarios Where Backup and Disaster Recovery is Optimal

b2ap3_thumbnail_save_your_business_with_backup_400.jpgThere are a number of disasters which could hamper your business’s continuity, but the most dangerous ones occur when you least expect it. Despite this, it’s not always clear that your business needs a data backup and disaster recovery solution until it’s too late. You stand to lose everything your business has worked so hard for by ignoring potential threats, many of which can be prevented by simple proactive measures.

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