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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Companies Need to Keep a Vendor's Security in Mind

Companies Need to Keep a Vendor's Security in Mind

Data breaches have a tendency to destabilize relationships. With so many data-related problems befalling businesses, it is important that each side of every data-driven relationship understands their role in the protection of another organization's data. Today, we’ll take a look at the issue and how to determine if your partners are putting in the effort required to keep your data secure. 

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Accounting Firms are Finding Their IT Overtaxed

Accounting Firms are Finding Their IT Overtaxed

With tax season quickly reaching its crescendo, accountants and CPAs face increased threats to their data security. Your clients' financial information is too good for a cybercriminal to pass up. Now is the time to prepare yourself to fight a cyberattack. Learn how managed IT can support your business in a variety of ways.

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Three IT Practices that Can Drive Your Success

Three IT Practices that Can Drive Your Success

When looking to improve your business via the use of technology, it helps to keep a few basic tenets in mind. Let’s review some strategies to help reinforce their importance.

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As we head into 2021...

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2020 has not been a normal year - this may be the understatement of all time.

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Cybersecurity Risk Management and the Need for Small Businesses to have Cyber Insurance

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More than 70 percent of cyberattacks target businesses with less than 100 employees, and a recent report said that 60 percent of small businesses affected by ransomware went bankrupt within six months. Couple this information with information from Cybersecurity Ventures stating that, heading into 2021, businesses will suffer a ransomware attack every 11 seconds and cyberattacks will cost $6 trillion annually, and the FBI reports that digital crime increased 75% between March and June of 2020. These numbers are quite staggering, especially as many small businesses have undergone sudden transformations into remote work environments necessitated by COVID-19, however, most are not equipped to manage the security, risk, and technology demands that arise with work-from-home employees.

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Managed IT Services for Your Remote Workforce

Managed IT Services for Your Remote Workforce

Whether your business is just starting to open up, or your staff is diligently working remotely, the effects of COVID-19 are going to be long lasting for most businesses. For those of us who were lucky enough to get our employees situated and productive without putting them at risk, we’ve started to see the value in having the infrastructure to allow for remote access.

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Working at the Office Has Its Benefits, Too

Working at the Office Has Its Benefits, Too

It’s incredible how working from home has become the new normal. Employees in several industries have been working from home ever since the pandemic. Now that most places have begun to re-open, we thought we would remind you that there are actually some benefits to coming to the office. 

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Avoid Burning Out While Working From Home

Avoid Burning Out While Working From Home

A lot has been made about the newly-remote workforce that has been doing their best during the COVID-19 pandemic. One issue that many ignore is burnout. Sure, it happens in the office too, but there is something unsettling about getting up and going to work walking distance from your bed. Today, we will take a look at at-home worker burnout and give you a few tips to help you keep from suffering the same fate. 

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Vendor Management Saves You Time and Money

Vendor Management Saves You Time and Money

The small businesses that rely on technology typically logs a lot of phone time with technology vendors. Decision makers, who may not know more than the average person about IT, can be left making important technology decisions when they think they are just making financial decisions. Today, we’re going to explain how they are different and what your next step is. 

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Google is Introducing Verified Business SMS to Android

Google is Introducing Verified Business SMS to Android

How often do you find a message in your SMS inbox that has clearly come from a business, but you almost have to wonder, simply because the incoming number seems to be randomized? Google has taken notice of this challenge, and so has rolled out a means for businesses to confirm that they are in fact the ones sending a particular message. 

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Holy Moly It’s 2020: 50 Years of Technology

Holy Moly It’s 2020: 50 Years of Technology

Today is the first day of the third decade of the 21st century. For some, it’s just another year, but for others it seems almost impossible that we’ve reached this point without floating cars and manned missions to Jupiter. Fifty years ago, some of the technology that is used in the course of doing business was simply fiction or conjecture. We thought it would be neat to take a look at some of the technological changes made since 1970.

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Conferencing Solutions for the Modern Business

Conferencing Solutions for the Modern Business

With the inception of conferencing solutions, organizations have access to more dynamic tools to make the most of their meetings. Determining the best one for you, though, is not easy. We’ll help you make that choice in the simplest terms possible.

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Human Error is a Major Problem for Businesses

Human Error is a Major Problem for Businesses

There is always going to be user error in the workplace. Even the best workers make mistakes sometimes. You naturally want to reduce these occurrences as often as possible, so assume the worst: that any worker, even the most dedicated veteran, could potentially make a business-ending mistake. Thankfully, there are ways you can make sure this doesn’t happen for your business.

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Understanding the Basics of Server Maintenance

Understanding the Basics of Server Maintenance

Server units--you’ll find them in most offices out there, but they are all used for different purposes. Since well-maintained data is so essential to the success of many organizations, it’s important to keep your server units in proper working order. Today we’ll discuss the best ways to make sure your servers are in peak performance.

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Tip of the Week: 4 Ways Technology Can Benefit Businesses

Tip of the Week: 4 Ways Technology Can Benefit Businesses

The way that business is conducted today, the right technology is more of a necessity than a privilege. There are plenty of benefits that it can bring that an organization requires in order to stay competitive. For our tip, we’ll walk through a few ways that your business can be improved through the adoption of certain solutions.

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How to Intelligently Approach Business Analytics

How to Intelligently Approach Business Analytics

A solid business decision needs to be based on more than just a gut feeling. It takes quantifiable data to choose the right path for your company, leveraged in a process known as business analytics. Today, we’ll explore this process, as well as discuss a few ways you can use it to your advantage.

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Getting Our Bearings: The State of Business Technology in 2018

Getting Our Bearings: The State of Business Technology in 2018

At every turn, it seems as though there’s another best practice or upcoming trend to learn and implement in the realm of business technology. Are you doing all you can to keep your company up to date, relevant, and competitive? Below, we review some of 2018’s biggest IT revolutions so far.

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How Technology Allows Fake News to Spread

How Technology Allows Fake News to Spread

In today’s political, social, and economic environment, information is more valuable than ever. However, this increased importance, paired with the speed that data can be dispersed via the Internet, has enabled many to use false information to manipulate the general public into agreeing with their views and acting upon them.


Fake News and You
Many researchers believe that cyber propaganda campaigns rely on three factors in order to succeed in their mission: the tools and services used, social networking, and the motivation behind the campaign in question. Without any of these elements, spreading fake news becomes almost impossible.

Unfortunately, there are plenty of resources out there that can be used to spread a fake news campaign.

For instance, the Dark Web can provide tools to those attempting to spread their propaganda, behind a safe veil of anonymity. Social media offers platforms that encourage sharing, allowing what could be an exponential spread of a story, with little hands-on effort from those responsible. Finally, while the majority of fake news, as of late, has been politically motivated, it can just as easily be used to manipulate businesses. In addition to its use as a political tool, fake news and information warfare can be used to promote a company and increase or decrease its stock--both financially and where public opinion is concerned.

China’s Fake News Marketplace
One example of the effects that fake news can have on businesses is demonstrated in the Chinese marketplace. One content distribution service, Xiezuobang, charges a user based on where the article is to be published. Services like this are easy to abuse for one’s own gain.

Furthermore, aided by systems that enable public opinions to be measured and modified, information can be automatically posted to 3000 websites at a rate of 100 posts per minute.

In addition to these tactics, many Chinese social networks are filled with posts shared by influential users who have been paid to promote that particular content. Based on that user’s popularity, the price increases for their content sharing services.

A Global Problem
Of course, these practices are present in more areas than just China. Researchers have been able to collect and compare disinformation campaigns from the US, Russia, and Middle Eastern countries, and have resultantly been able to identify trends in what tools are used and how these campaigns are shaped to each region.

No matter where you are located, you need to keep an eye out for misinformation and cyber propaganda online. Whether it's politically motivated, or intended to manipulate business and the market, fake news is divisive and only benefits those that spread it.

What’s your opinion of fake news? Do you feel that it’s a real problem, or is it being overblown? Sound off in the comments!

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Your Business Can Take Advantage of Black Friday Deals, Too

Your Business Can Take Advantage of Black Friday Deals, Too

Black Friday: it’s the name given to the unofficial first day of the holiday shopping season, and is associated with unparalleled deals on consumer products. Many consumers use this day’s incredible deals to justify buying (and often fighting over) a limited amount of goods. However, have you ever considered that Black Friday can also be a good day to both advance your B2B operations and take advantage of some deals yourself?


Boosting Your Service’s Perceived Value
If there’s a single concept at the heart of Black Friday, it’s maximizing the value that one gets out of a transaction. The less one spends on a product, the better the deal. You can take advantage of a similar concept in your business as well, albeit a slightly modified one.

After all, an unfortunate side effect of discounts and price cuts is that these methods can sometimes make the brand itself seem cheaper and of lower quality. Naturally, this should be avoided.

Instead, Black Friday is a good day for B2B businesses to embrace bundled deals and free add-on services. This way, you’re offering your bargain-hunting prospects increased value without potentially damaging your brand’s reputation, even unconsciously.

Black Friday for Your Business’ Benefit
Of course, why should your clients and prospects have all the fun on Black Friday--or, for that matter, Cyber Monday? Your business can easily also enjoy the benefits of this infamous day of deals.

For example, many suppliers and dealers will offer some invaluable deals on hardware and especially software solutions, as the profit margins on software allow for the deals on them to be much more generous to the purchaser. It may be invaluable to ask your vendors what kind of deals they plan to offer in a public forum, like social media. With a reply, the vendor can see some benefit in piquing the interest of their other followers.

It may also be of benefit to have a ‘wishlist,’ of sorts, for you and your vendors to reference as you seek the best deals on particular items.

However, it is also important to consider that many Black Friday deals have caps, where you can buy x-amount of a particular piece of equipment. This means that bulk purchasing a particular laptop to standardize your office may be out of the question. However, if there’s a big-ticket item that your office only needs one or two of, or you need to restock some of office basics, then Black Friday might be your best bet.

Of course, the term ‘Black Friday’ has grown to cover what is more or less a week-long period of sales and deals. This means that you have an increased opportunity to nurture your audience and send them through their sales process. The urgency that Black Friday lends to it may help encourage their decision-making at a faster-than-normal pace, allowing you to encourage more sales and services in less time.

Whether you’re on the selling or purchasing end of a transaction, CTN Solutions is here to help. For assistance, give us a call at (610) 828-5500.

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3 Trends That Are Changing the Role IT Plays for Your Business

3 Trends That Are Changing the Role IT Plays for Your Business

Your IT is a central part of your organization’s operations, but its role has changed significantly as business processes have grown more streamlined. There are always shifts and changes in the way that businesses function, which must be accounted for in the modern office environment. How have these shifts affected IT management in your company?

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