Blog
  • Register

Subscribe to our blog

CTN Blog

CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Big Data Is Revolutionizing Business

Big Data Is Revolutionizing Business

Traditionally, small businesses don’t use their data in the same way as larger companies. This may be because they think they do not have much data. Well, I’m here to tell you that even small businesses can have big data. Let’s go over three ways small business can use their data to their benefit.

0 Comments
0 Comments
Continue reading

By Controlling Active Directory, You Can Control Your Whole Network

By Controlling Active Directory, You Can Control Your Whole Network

The protection of your business's computing assets is a bigger deal today than ever before. This is because there are dozens of ways that things could go wrong. One tool that many IT administrators like to use is called Active Directory, a feature found on most Microsoft Server operating systems that allow administrators to control users. This month, we take a look at Active Directory. 

0 Comments
0 Comments
Continue reading

Why a Hybrid Cloud is Right for Your Business

Why a Hybrid Cloud is Right for Your Business

The cloud can bring numerous benefits to a business. Public cloud offerings can reduce technology costs, provide scalability and flexibility to a business’s computing infrastructure, promote collaboration, protect your business from data loss, and much, much more. What it cannot do, however, is guarantee the control some organizations wish to have over their technology infrastructure. Some businesses prioritize that control, while others are bound by industry and government-induced regulations. For those businesses, there is the hybrid cloud.

0 Comments
0 Comments
Continue reading

Inefficiency is a Business Killer

Inefficiency is a Business Killer

Inefficiency is not something that you plan for, it just happens. It happens when processes get too big, have too many moving parts, or are bogged down by excessive oversight. It happens when purposes for certain tasks change or are abandoned altogether. Other times efficiency has a different look to it and makes your optimistic projections look foolish. Whatever the reason, inefficiency is more the rule than the exception, and it’s costing your business plenty. This month, we take a look at what efficiency actually looks like and how to do your best to achieve it.

0 Comments
0 Comments
Continue reading

4 Decisions You’ll Make About Your IT

4 Decisions You’ll Make About Your IT

Today we will be covering some of the most important parts of your IT’s decision making that will need to be addressed, questions and concerns included, especially in regard to business-critical functions.

0 Comments
0 Comments
Continue reading

Taking a Look at a Manufacturer’s IT

Taking a Look at a Manufacturer’s IT

Manufacturing products is still a major part of the western economies. Like other businesses, manufacturers are using information technology to fuel and manage their supply chains and business processes. We’ll take a short look at what IT manufacturers use, and how it helps them advance their business.

0 Comments
0 Comments
Continue reading

Start with These Three Questions to See If You’re in Over Your Head

Start with These Three Questions to See If You’re in Over Your Head

Technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and start-ups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them.

0 Comments
0 Comments
Continue reading

Analytics Can Fool You

Analytics Can Fool You

Businesses today are doing more than ever to utilize the data they take in, and it shows. They are operating with more knowledge about their business. A usable knowledge base will allow some leaders to predict positive and negative market dynamics fairly accurately. After seeing how this platform can positively affect individual businesses, many other businesses are taking to the strategies. The problem that many businesses encounter, however, is that they are woefully unprepared to utilize analytics; or, they read too far into them. Today, we’ll take a look at data analytics and confront some of the problems businesses are having.

0 Comments
0 Comments
Continue reading

When Do You Know When It’s Time For an Upgrade?

When Do You Know When It’s Time For an Upgrade?

Nothing lasts forever; this phrase is true regardless of which industry you’re in or business you run. We all use technology in the office to a certain extent, and the ugly truth is that someday that technology will fail. It’s critical that you monitor technology for warning signs prior to its failure so as to avoid costly repair bills and rushed replacements. You might be surprised by how much you save as a result.

0 Comments
0 Comments
Continue reading

Unified Software Brings Multiple Benefits

Unified Software Brings Multiple Benefits

People have come a long way in a very short amount of time. The development of tools designed to make tasks easier have pushed people from hunter/gatherers across the known solar system in the matter of only a few thousand years. One way humans are able to do so much with seemingly so little is though ingenuity, but another is through consolidating management.

0 Comments
0 Comments
Continue reading

Problems Persist in Private Cloud Implementation

Problems Persist in Private Cloud Implementation

Private cloud computing is on the rise, and it’s for a good reason. Data security is a major problem for countless businesses out there. In the wake of growing concerns over privacy and security threats, it has urged organizations to take it more seriously now. Putting together a comprehensive private cloud system has its fair share of challenges, but when done properly, data security problems can be solved as well.

0 Comments
0 Comments
Continue reading

Your Technology May Fail, but You Can Still Succeed

Your Technology May Fail, but You Can Still Succeed

If you’ve been in business for a while, there are devices on your network that see little to no use. Even for the most frugal business, due to the fact that technology eventually winds up being arbitrary thanks to the continued development (and deployment) of more powerful solutions, there will always be situations where you have devices that do nothing but take up space. You can reduce the chances of this happening by finding the right IT for the job the first time, while sparingly implementing only IT solutions that will provide a return on your investment.

0 Comments
0 Comments
Continue reading

Emerging Technologies to Keep an Eye On

Emerging Technologies to Keep an Eye On

Information technology has always been a hotbed for future predictions. Whether it was Marconi’s grand plans for wireless communications or the bold prediction that every person would be carrying around a computer that fits in the palm of their hand, the future always looks bright when new technologies are considered. But, what does the immediate future of information technology hold?

0 Comments
0 Comments
Continue reading

Are Cloud-Based Solutions Right For Your Organization?

Are Cloud-Based Solutions Right For Your Organization?

You’d be hard-pressed to find a business these days that doesn’t use the cloud in some way or another. Before investing in the right cloud solutions, it’s important that your organization considers several factors. Here are three of the most common ones that your business should consider before investing in and implementing a new cloud service.

0 Comments
0 Comments
Continue reading

If Productivity Is a Constant Battle, Consider Using Mercenaries

If Productivity Is a Constant Battle, Consider Using Mercenaries

The business landscape can be unforgiving. It can be filled with landmines that slow progress to a crawl and blitzes that send your head spinning. If you were to compare the business world to history's great battles, technology solutions are a business’s weapons. They are the tools used to make the everyday grind possible. The more advanced an army’s technology, the bigger the edge they have over outfits that don’t have that technology...as long as it works as intended.

0 Comments
0 Comments
Continue reading

Clearing Up Some Chromebook Confusion

Clearing Up Some Chromebook Confusion

Chromebooks might be simple, but they aren’t as limited as you might think. They might once have had restrictions, but more recent models are much more capable of accomplishing just as much, if not more, than any of their previous iterations. Here are some of the most common misconceptions that people have about Chromebooks.

0 Comments
0 Comments
Continue reading

Hosted Utility Computing Allows Businesses to Centralize Their IT

Hosted Utility Computing Allows Businesses to Centralize Their IT

Your business relies on technology to ensure operations proceed smoothly, but the way that it’s managed can have a major impact on the way your company functions. Think about it like this: if you have software solutions hosted on different computers, but not in any centralized location, only those computers will be able to use these solutions--potentially hampering your staff’s ability to be productive. How can you make sure that this doesn’t become a major problem?

0 Comments
0 Comments
Continue reading

FREE Printout: IT Security End-User Checklist

FREE Printout: IT Security End-User Checklist

This guide was created so that business owners, office managers, and IT departments can provide it as an educational resource to showcase some of the most basic IT security practices that can be implemented in your workplace. We recommend printing this out and handing it out to your staff for maximum results.


Your work is important, but so is staying safe and sound. By working together, we can protect this business.

Avoid Sharing Confidential Information

  • Don’t give out company or customer information to unsolicited emails or phone calls.
  • Hackers can be very convincing and have many tricks up their sleeves. Always be wary of suspicious activity, especially in regard to confidential or sensitive information.
  • Never email usernames and passwords to anyone--not even yourself.
  • Be cautious of suspicious messages that come from sources like PayPal, Amazon, or a bank.

Use Strong Passwords

  • Don’t use the same password for multiple accounts.
  • Use complex passwords that contain both upper and lower-case letters, numbers, and symbols.
  • Don’t include personally identifiable information in your passwords.

Don’t Access Sensitive Information on Unprotected Devices

  • You shouldn’t expect hotels and cafes to have secure wireless connections. Never access sensitive information from public computers or devices, as others could also access it.
  • Malware could potentially allow onlookers to steal information like usernames, passwords, and credit card information from your unsecured devices.
  • Ask your IT department about installing a VPN on your device for maximum security.

Don’t Leave Sensitive Information Lying Around

  • Avoid recording passwords on sticky notes.
  • Shred or destroy documents that contain sensitive information.
  • Always lock your devices before moving away from them.
  • On a Windows device, use the Windows key + L to quickly lock your computer.
  • Keep small devices like phones, hard drives, and flash drives close at hand, especially while traveling.

Report Suspicious Activity to IT

  • We can fix things quickly if we know about them. This keeps the issue from becoming a bigger problem.
  • If you lose a device, like a smartphone or laptop, report it to us immediately.

Note: If you have a service agreement with CTN that includes end-user support, please reach out to us at the provided phone number and email address to put in support tickets:

Phone: (610) 828-5500
Email:

0 Comments
0 Comments
Continue reading

A “Disaster” Covers More Than You’d Think

A “Disaster” Covers More Than You’d Think

What one organization considers a disaster might be much different than what another business might see as disastrous. Perhaps one sees the loss of a few hours and a few files as something that can be recovered, while another sees every lost moment and each iota of data as a catastrophe. Whichever camp you find yourself in, you need to be able to do two things: first, gauge how serious a given data loss disaster is, and secondly, establish what must be done to get back in action following said disaster.


Cost of Data Loss
The total cost of your disaster scenario is the only real way to know just how much work needs to be done to get back into a favorable position following a loss. Of course, the type of disaster that you suffer from is going to play a major part in how much it will cost your business. A hardware failure is arguably the least costly data loss scenario, but it can still be a devastating event. You’ll have to replace a workstation or server unit, but the kicker is the data that’s stored on the device, as well as how much time you’re paying your workers for when they can’t do their jobs due to a situation like this.

Other kinds of disasters have much greater impact on the way that your organization recovers from a loss scenario. Imagine how much damage could be caused by a flood or a fire. Not only would your data infrastructure be affected, but so too would your organization’s physical computing infrastructure. It’s hard to work when you don’t have a place to be productive. Would you be able to relocate? How much would it cost to repair your workplace, or rent out a new one? It’s likely that all of these costs could compound and create a major problem for an unprepared budget.

Once data security is involved, you have the potential for a lot more trouble, especially regarding the price tag of resolving these issues. The information stolen could drastically affect how much your business stands to lose from a disaster. Some of the more costly information that could be stolen include credit card numbers, personally identifiable information, and secure personal records like a person’s health information. This data loss could even mean having to deal with regulatory fines related to HIPAA compliance laws or otherwise. Being known as a company that leaks sensitive information can also harm your reputation, which makes working with your business a significant risk for any potential clients.

Downtime can also be a major factor in determining how bad a disaster can be. In essence, downtime is any time that your business isn’t working as you intend it to, and it can have multiple layers of depth. It’s one thing for an employee not being able to access important information, but another entirely if your entire workforce can’t work properly due to the Internet or electricity being down. Basically, anytime when your business isn’t making money or being productive, it’s in a state of downtime. You need to do everything in your power to make sure this doesn’t happen.

One of the best ways to ensure that your business suffers minimal downtime is by implementing an enterprise-level data backup solution. CTN can help you with business continuity to make sure that your organization isn’t derailed by a disaster scenario. To learn more, reach out to us at (610) 828-5500.

0 Comments
0 Comments
Continue reading

Is Your Business Prepared to Do Away with Paper?

Is Your Business Prepared to Do Away with Paper?

There’s no denying that digital records have quite a few advantages over paper documentation. Benefits of ‘going paperless’ include simplified search capabilities, more efficient storage, heightened security, and automated backup capabilities. There are plenty of sources around the Internet that discuss making the switch to paperless documentation. To keep your business documents safe, start your research here.

0 Comments
0 Comments
Continue reading

Mobile? Grab this Article!

QR Code

Latest News & Events

Drew was pleased to present a gift of financial assistance to the Joy of Life program in Sarajevo, Bosnia on behalf of his non-profit ABLE (American Balkan Leadership Enterprise) and my company CTN Solutions. Unfortunately in many countries...

Latest Blog

Just because you think that you’re following best practices, doesn’t necessarily mean that you actually are. Take it from this aspiring entrepreneur, who shared his own personal experience with us, so you could benefit:

Contact Us

Learn more about what CTN can do for your business.

Call us today
(610) 828-5500

610 Sentry Parkway
Suite 110
Blue Bell, Pennsylvania 19422