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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Why is My Network Slow?

Why is My Network Slow?

That’s an interesting question, as there are many things that can create some form of lag in a business network. Let’s go into some common causes of this slowness, starting with one clear indication that "something is up."

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Potential Issues Your Server Could Experience

Potential Issues Your Server Could Experience

Most businesses nowadays require a server in order to operate properly, but these critical pieces of infrastructure aren’t immune to issues. Here, we’ll go over a few common reasons that you may experience a server crash.

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How Our Help Desk Benefits You

How Our Help Desk Benefits You

You’re likely aware that we have a Help Desk for our clients to leverage, but not all companies handle their support the same way. Here, we wanted to share a few reasons that we are confident that our approach to support is better for our clients.

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Diving Into the Differences Between Proactive and Reactive

Diving Into the Differences Between Proactive and Reactive

There are really only two ways to operate a business: proactively or reactively. While many businesses still rely on their reactivity to deal with their technology issues, the opposite approach is demonstrably more effective for the modern business. Let’s explore some of the effects that a proactive and reactive strategy can each have on your operations.

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Why Managed Services: IT Support

Why Managed Services: IT Support

Information technology support has developed and evolved as the methods and equipment used have improved. As a result of this development, there are a variety of ways that managed IT providers can deliver additional value through their services. In this series, we’re exploring the many benefits a business can gather through managed services - here, focusing on the support available.

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Why Managed Services: Proactive Maintenance and Management

Why Managed Services: Proactive Maintenance and Management

In order for one methodology to replace another, what's new has to provide more value than the one that came before it. In terms of IT support, managed services can deliver far greater value than the familiar break/fix method. In this series, we’ll explore the value that managed services contribute to a business, starting with their proactive nature.

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Your Business Could Use a Help Desk

Your Business Could Use a Help Desk

If we asked you to imagine a world where your IT never suffered from technical issues, would it feel too good to be true? Unfortunately, it’s impossible for your organization to prevent every problem related to your IT. What is possible is for your business to encounter higher productivity and less downtime with the help of a dedicated help desk solution. 

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Protect Your Computing Infrastructure with Remote Monitoring and Management

Protect Your Computing Infrastructure with Remote Monitoring and Management

Some businesses struggle with finding the right technology management support. There are several factors that come into play, including physical location of the service provider, distance to and from the worksite, and ease of support. In fact, managed IT services are one way you can sidestep the difficulty of finding access to affordable technology support entirely through the use of remote monitoring, maintenance, and management.

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Help Desks Help Remedy the Following IT Problems

Help Desks Help Remedy the Following IT Problems

Downtime is a major problem for businesses, and it’s largely a result of technology taking over the workplace. Since many jobs rely on technology to be done properly, it stands to reason that broken-down technology can pose a considerable issue for businesses--not to mention the costs that are associated with downtime and maintenance. A help desk can alleviate some of the pressure that the average employee feels as a result of relying on technology in the workplace.

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Around the Clock Support Keeps You In the Game

Around the Clock Support Keeps You In the Game

All businesses need help with their technology, whether they realize it or not. The question is how they receive that support. Some organizations have access to an in-house IT department that can act as an IT resource to on-premise employees, but others might not have employees dedicated to this role.

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What is Managed by a Managed Service Provider

What is Managed by a Managed Service Provider

Businesses have a lot of technology to manage. While some organizations have an in-house IT department to manage it, many small businesses are limited due to location factors, budget concerns, and countless other variables. In the past, organizations would turn to break-fix IT management for all of their technology issues. But trends in IT maintenance have given rise to a more popular and more sustainable way for small businesses to get the technology maintenance and management they need.

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Proactive Maintenance Can Save Time and Money

Proactive Maintenance Can Save Time and Money

Technology management has always been a problem for small businesses. Whether it’s a matter of affording proper technology maintenance, or not having enough time to get around to maintenance, it’s likely that your small business has to manage limited resources that make it difficult to make preventative maintenance occur. We’re here to tell you that there’s a better way to get the IT help you need.

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Start with These Three Questions to See If You’re in Over Your Head

Start with These Three Questions to See If You’re in Over Your Head

Technology is a complete necessity these days. It’s been proven that, by integrating some technology strategically, businesses can solve major operational problems that many smaller businesses and start-ups can’t. Today, we will ask three questions about business tech that any technology-savvy individual should know, and explain why you should know them.

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Don’t Make the Solutions More Complicated Than the Problem

Don’t Make the Solutions More Complicated Than the Problem

The act of “yak shaving,” also known as “bikeshedding,” is a specific kind of procrastination that can hold you back from getting the most out of your workday. This week’s tip is dedicated to explaining what this nonsensical phrase means and why it’s beneficial to keep your employees on track.

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Help Desk Support Benefits Small Business

Help Desk Support Benefits Small Business

Technology support can be one of the major pain points for businesses, and it’s not something that your organization wants to invest in without thinking about the details. Technology support as a service has a lot to offer when compared with the break/fix method. We’ll help you make the right decision by explaining why remote IT services are a major benefit for any business.

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What Exactly Do We Mean by “Managed” Services?

What Exactly Do We Mean by “Managed” Services?

Managed services - what are they? The short answer, other people managing the IT systems that you rely on every day to be productive and accomplish your tasks. In essence, they are a freedom from dealing with the troublesome and time-consuming parts of leveraging technology. You may have heard this much about managed services before, but have never been given a deeper understanding of what they entail. That is precisely what we aim to accomplish below.

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What Makes Managed Services Worth It?

What Makes Managed Services Worth It?

Most modern businesses depend on technology in at least some capacity, whether it’s for productivity, efficiency, or even security purposes. Without access to important data and applications, your business is a shell of its former glory. This is why it’s so important for businesses like yours to implement managed IT services. It certainly beats having untrained employees maintain your crucial computing systems!

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Do You Know All the Things an MSP Can Do?

Do You Know All the Things an MSP Can Do?

It’s a fact that most businesses today are rolling out technology as a part of their strategic plan to improve productivity and make their business more efficient. The more technology your organization relies on, the more crucial it is to get comprehensive support for that IT.


The market you operate in will dictate how much technology your organization utilizes, which will then, in turn, dictate what exactly you need. Most businesses that utilize your standard PC workstations, with a physical server or two, and standard networking, will need some semblance of IT support. This typically comes in the form of network monitoring and software management. But, any maintenance performed by your staff would naturally result in downtime.

What would you say if we told you that we could remove all that downtime from your business, boosting efficiency, while keeping computer systems safe, software updated, and workers working? At CTN, our managed IT services can do just that. For a manageable monthly payment, you can get all of your organization’s IT managed and maintained, ensuring that your workers have a reliable, stable computing environment on which to work.

With managed IT services, not only do you gain functional, downtime-free information systems, but you also gain the expertise of our certified IT professionals who have much experience designing, deploying, and maintaining information systems for small and medium-sized businesses. Not only do you have access to certified IT technicians, but you also get access to our entire managed services package that includes:

  • Comprehensive Monitoring and Maintenance of Network
  • Comprehensive Monitoring and Maintenance of All Hardware
  • Software Licensing and Management
  • Data Backup and Disaster Recovery
  • Vendor Management
  • Cloud Hosting
  • 24/7 Help Desk
  • Enhanced Security and Compliance
  • And more

If you are searching for a solution to a technology problem or a budgetary problem with your IT, look no further than the reputable IT managers at CTN. Our consultants can help you customize a managed services plan that fits your needs and delivers the kind of value that will provide you with a rapid return on your IT management investments. Call us today at (610) 828-5500 to learn more.

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Reduce Your Technology Headaches Go with Managed IT

Reduce Your Technology Headaches Go with Managed IT

Does your business have trouble with managing and maintaining your technology? If so, you’re not alone. Many small businesses struggle with even the most basic elements of IT maintenance. The best way to approach technology maintenance is to implement managed IT services.

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Managed IT Delivers Some Serious Value

Managed IT Delivers Some Serious Value

How does your organization manage its IT? For some businesses, it’s not an easy choice or even a remotely affordable one. Some companies are forced to endure subpar services from break-fix IT providers that don’t necessarily have the tools available to prevent issues from happening. Others try to prevent issues from evolving into major concerns. These others are the organizations that have the right idea behind technology maintenance.

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(610) 828-5500

610 Sentry Parkway
Suite 110
Blue Bell, Pennsylvania 19422