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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tomorrow’s IT: Why Managed Services are Crucial in 2019

Tomorrow’s IT: Why Managed Services are Crucial in 2019

Technology has fundamentally altered the capabilities of businesses. Cloud computing has provided access to enterprise-strength computing at small business costs, and now IT providers are more able to deliver value than simple repair-and-replace services. The name of the game is value, which is why the value-driven IT services of tomorrow are here to stay.

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What You Need to Know About Technology Upgrades

What You Need to Know About Technology Upgrades

Business technology can’t last forever, for a number of reasons. It’s almost a certainty that you’ll have to upgrade your technology at some point, whether it reaches its end-of-life event or simply becomes obsolete for your organization. In fact, failing to update your infrastructure from time to time can have serious negative side-effects for your business.

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Monitoring is Essential to IT Success

Monitoring is Essential to IT Success

More small businesses today depend on their IT. If that technology isn’t working as intended, it can really stymie an organization’s ability to be effective. Our strategy of managed IT support and services can do quite a bit towards keeping a business running efficiently. Today, we’ll take a look at managed IT to see how proactive monitoring can deliver enhanced efficiency to businesses.

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Do You Know All the Things an MSP Can Do?

Do You Know All the Things an MSP Can Do?

It’s a fact that most businesses today are rolling out technology as a part of their strategic plan to improve productivity and make their business more efficient. The more technology your organization relies on, the more crucial it is to get comprehensive support for that IT.


The market you operate in will dictate how much technology your organization utilizes, which will then, in turn, dictate what exactly you need. Most businesses that utilize your standard PC workstations, with a physical server or two, and standard networking, will need some semblance of IT support. This typically comes in the form of network monitoring and software management. But, any maintenance performed by your staff would naturally result in downtime.

What would you say if we told you that we could remove all that downtime from your business, boosting efficiency, while keeping computer systems safe, software updated, and workers working? At CTN, our managed IT services can do just that. For a manageable monthly payment, you can get all of your organization’s IT managed and maintained, ensuring that your workers have a reliable, stable computing environment on which to work.

With managed IT services, not only do you gain functional, downtime-free information systems, but you also gain the expertise of our certified IT professionals who have much experience designing, deploying, and maintaining information systems for small and medium-sized businesses. Not only do you have access to certified IT technicians, but you also get access to our entire managed services package that includes:

  • Comprehensive Monitoring and Maintenance of Network
  • Comprehensive Monitoring and Maintenance of All Hardware
  • Software Licensing and Management
  • Data Backup and Disaster Recovery
  • Vendor Management
  • Cloud Hosting
  • 24/7 Help Desk
  • Enhanced Security and Compliance
  • And more

If you are searching for a solution to a technology problem or a budgetary problem with your IT, look no further than the reputable IT managers at CTN. Our consultants can help you customize a managed services plan that fits your needs and delivers the kind of value that will provide you with a rapid return on your IT management investments. Call us today at (610) 828-5500 to learn more.

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Managed IT Services Is a Solid Solution for Saving Money

Managed IT Services Is a Solid Solution for Saving Money

How much money does your business waste on managing its technology solutions? You might be surprised by the answer to this question. Depending on the way that your organization takes advantage of technology, you’ll have different needs than other businesses, but no matter what kind of organization you manage, it’s critical that you try to get the best return on investment for your solutions.

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How to Go About a Technology Needs Assessment

How to Go About a Technology Needs Assessment

If there is one thing that you can always count on from business technology, it’s that it will inevitably fail at some point in the future. Therefore, your business should have a plan to keep this from happening at all costs. It’s understandable that you would want to make sure that your needs are properly evaluated both now and in the future. To this end, a technology assessment is incredibly helpful.

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Reduce Your Technology Headaches Go with Managed IT

Reduce Your Technology Headaches Go with Managed IT

Does your business have trouble with managing and maintaining your technology? If so, you’re not alone. Many small businesses struggle with even the most basic elements of IT maintenance. The best way to approach technology maintenance is to implement managed IT services.

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Managed IT Services Provide Good Value for SMBs

Managed IT Services Provide Good Value for SMBs

Every business needs technology support. This statement is more true today than it has ever been. As your organization adds new technology to its infrastructure, it will naturally grow more complex and difficult to maintain. Thankfully, you don’t necessarily have to go about this alone. By working with an outsourced third party, your business can take advantage of all kinds of great solutions for a fraction of the cost.

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Managed IT Delivers Some Serious Value

Managed IT Delivers Some Serious Value

How does your organization manage its IT? For some businesses, it’s not an easy choice or even a remotely affordable one. Some companies are forced to endure subpar services from break-fix IT providers that don’t necessarily have the tools available to prevent issues from happening. Others try to prevent issues from evolving into major concerns. These others are the organizations that have the right idea behind technology maintenance.

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4 Benefits You Won’t Believe About Managed IT

4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some trouble with this topic, either due to constraints in budget or a lack of personnel. Either way, we know that there is a better way to manage your business’s technology, and it’s all thanks to an approach called managed IT services.


Some small businesses rely on their staff to ensure technology maintenance occurs regularly, however, this might be a mistake. Your employees don’t have the same skills and certifications that a trained IT technician will have. Furthermore, if you don’t have an in-house IT department, chances are your employees simply don’t have anyone to go to if they are having technology troubles, forcing them to figure out the problems for themselves.

You didn’t hire these specialists to do their job, plus IT maintenance. You hired them to do a job--and chances are that they are spending more time than necessary on troubleshooting their technology and not being productive. Your business doesn’t have the time or resources to wasting on continuous technology troubles. Instead, let the IT professionals at CTN Solutions handle this responsibility. Here are four benefits that your organization can take advantage of with managed IT.

User Productivity
When your employees can reach out for assistance with their IT troubles whenever they need it, they are much more productive. Too many decision makers are concerned over how much money break-fix IT maintenance is going to cost their company. However, when employees don’t get the IT help they need, they can’t focus on work, creating a revenue problem. With managed IT, your technology is maintained in a more effective, proactive way. With your workstations running better, your workforce can be more productive.

Fewer IT Expenses
Managed IT means that your business’s technology is going to be maintained regularly, which can reduce costs for your organization. You’ll also be at a reduced risk of hardware failure because replacing expensive equipment like workstations or servers is largely preventable, when properly maintained.

Higher IT Staff Productivity
Let’s say that you have an in-house IT department. Chances are that they don’t have time to address all of the responsibilities they have been given. They likely only have time to devote to helping your employees with their technology problems, or implementing new solutions designed to enhance organizational productivity. By working with a managed IT provider, you can supplement your IT staff so that all of your IT issues have coverage.

Greater Return on Investment
Break-fix IT is a problem for many organizations because it accrues major long-term costs. Add in a couple of hardware failures, and the downtime they cause, and you have a major issue at hand. Managed IT resolves these issues for a small monthly fee, rather than a major up-front expense. Therefore, you pay less for more, offering a greater return on investment.

Does your business’s budget need some relief? You’re not alone--plenty of small businesses need the flexibility that managed IT can provide. CTN can help your organization succeed by improving the way you manage your technology. Call us today at (610) 828-5500.

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Remote Maintenance Makes Technology Management So Much Easier

Remote Maintenance Makes Technology Management So Much Easier

“The good old days” usually refer to times long past, when things were more simple. A few decades ago, businesses didn’t have much complex technology in their office, but nowadays organizations have multiple server units and plenty of workstations--all of which need more maintenance than ever. What’s the best way for your organization to approach IT maintenance?

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Here’s How We Help You Avoid Tech Trouble

Here’s How We Help You Avoid Tech Trouble

Wouldn’t it be great to have a fully-trained and certified staff of IT professionals sitting in the corner of your office, keeping your technology in line? Unfortunately, small businesses often don’t have the budget required to hire an internal IT department filled with security analysts and network technicians. Even if they do, they don’t have the workforce to handle all of the responsibilities of a full IT department. What’s the best way to handle your organization’s IT?


Two words: outsourced IT. By outsourcing your business’s technology management needs, you can effectively eliminate the burden placed on your organization’s employees and help them be more productive.

Network Assessment
First thing’s first--you need a network assessment before you can know how to improve the way you do business. A network assessment is designed to identify issues in your current infrastructure, ranging from traffic bottlenecks to security flaws. It’s best that a third party handle this responsibility, to assess with a clear, unclouded view.

Remote Network Monitoring
Implementing preventative solutions will only get you so far. Actively monitor your business network to block threats. This is the purpose of remote network monitoring. An outsourced IT provider like CTN Solutions can monitor your network in real time, ensuring that any issues related to security or operations are resolved in a timely manner.

Security (Firewall, Antivirus, Spam Filter)
Security is one of those things that includes so many details that it can be difficult to prepare for every situation--especially if you’re not particularly familiar with cyber security and its threats. There are all sorts of threats worry about, including viruses, malware, ransomware, Trojans, spyware, and more that can cause trouble for your business. The best way to protect your business is through preventative measures like a firewall, antivirus, spam blocking, and content filtering. We can arm your business with these powerful solutions so that you never have to worry about online threats again.

At the end of the day, managed IT is meant to help your business focus on what matters most: running your business. You can’t focus on keeping your operations moving forward with full force if you have to constantly worry about IT troubles. This is where CTN can help. We can provide all of the above services, plus many more. To learn more about how managed IT can help your business, reach out to us at (610) 828-5500.

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Maintaining Your IT Is Easier With An MSP

Maintaining Your IT Is Easier With An MSP

Technology maintenance and management is one of the major pain points of all businesses, but it comes more easily to large organizations that have large budgets. Unfortunately, small organizations are often left out, placing such an important aspect of managing their business on the back burner. How, then, can you take advantage of proactive IT maintenance without breaking your budget?

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How Does Technology Consultation Help?

How Does Technology Consultation Help?

Consultation is one of those words that you take for granted because you see it everywhere. Think about it, most businesses that provide a professional service offers some semblance of consultation. For the small business owner, can you really afford to pay premium prices to “experts” for them to give you their so-called professional opinion? Besides, what do service providers mean when they use the term “consultation”?

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3 Ways Managed IT Keeps Your Business in Business

3 Ways Managed IT Keeps Your Business in Business

In the natural course of doing business, an owner/operator will have to face many difficult situations, but none of these situations are as difficult as asking them to determine whether or not to close the doors of the business for good. Many problems could cause a business to fail, but it has to hurt the failing owner a little more when the solution for the problem was not only within his/her reach, it was affordable.

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How to Break the Cycle of Your Technology Breaking Down

How to Break the Cycle of Your Technology Breaking Down

Too many businesses suffer due to issues with their information technology. The IT department, that is supposed to be innovating, is just too swamped down solving immediate technical problems to do so. However, if left unchecked, having an IT management deficit could swiftly create larger problems throughout your organization.

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Why Managed IT Services are a Perfect Fit for Growing Businesses

Why Managed IT Services are a Perfect Fit for Growing Businesses

A small business is just as susceptible to the many problems that face large enterprises, and the dangers only multiply with the more technology you implement in the office. The larger your network gets, the more difficult data distribution and storage becomes. The more employees you work with, the more devices that will appear in the office. The more data you work with, the more likely you are to get hacked. These are all very real risks. What are you doing to protect your company from these threats?

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Tip of the Week: Tips for Getting the Most Out of Your IT Consultant

Tip of the Week: Tips for Getting the Most Out of Your IT Consultant

Budgeting accurately for your long-term IT needs requires an intimate knowledge about technology and IT trends. Compared to other department budgets that are easy to compile by making a few simple adjustments to the previous year’s numbers, your IT budget must take into account the depreciation of your IT equipment for replacement purposes, as well as the cost of procuring the new, cutting-edge solutions that are shaping your industry. Do you have the technical knowledge to come up with an accurate IT budget? If you don’t, you’ll want to employ the services of an IT consultant.

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We Debunk 3 Common Myths of Managed IT

We Debunk 3 Common Myths of Managed IT

Managed IT services are so popular with small businesses that they’re becoming a commodity. If you’re not taking advantage of managed IT, what’s your excuse? Here we address three common excuses put forth by companies that avoid managed IT.

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3 Common IT Shortcomings and How You Can Overcome Them

3 Common IT Shortcomings and How You Can Overcome Them

Business owners expect a lot out of their IT network, and rightfully so. However, technology isn’t perfect and can sometimes get in the way of these expectations. To overcome these technology shortcomings, IT administrators and business owners can benefit by outsourcing these expectations, especially when it comes to these three crucial aspects of IT.


IT Maintenances
IT administrators are often given lofty goals to improve the overall performance of their company’s network and infrastructure. Yet it can be a struggle for them to actually get around to achieving these goals if they’re tied down with routine IT maintenance, like applying security patches and upgrading software. What’s worse, when your IT department is stretched thin, their work suffers, fatigue can set in, and morale can deteriorate.

How CTN Can Help
When CTN co-manages your IT, we work with your current IT staff to take care of the routine maintenances that are often responsible for tying them down. The beauty of this approach is that we’re able to take care of these maintenances remotely. Essentially, we work behind the scenes so that your IT staff can have the support they need and be the rock stars you hired them to be.

IT Budget
In the same way that it’s impossible to squeeze blood out of a turnip, an IT administrator can’t implement the solutions they need if the money just isn’t there. For those tasked with overseeing technology, working with a budget passed on to them by their employer is often a major source of frustration. After all, they’re trained to work with technology, not spreadsheets.

How CTN Can Help
CTN’s managed approach to IT actually frees up money for IT budgets. By taking IT expenses that would normally be categorized as a capital expense and turning them into an operating expense, money will be freed up in the capital column. This means that your IT department will end up with more money to spend on the equipment they need to do their jobs and meet your expectations.

Security Breaches
Nothing can derail an IT objective quite like a security breach, hack attack, or computer virus. The worst thing about security breaches is that they always seem to happen at the worst possible time, like when progress is being made on an important IT project, or when you’re up against a deadline. Anybody who’s ever dealt with a security breach knows firsthand how frustrating it can be to resolve.

How CTN Can Help
When it comes to protecting your company’s data, you can benefit from having an extra set of eyes. Even if you already have an IT department in place, they would benefit from incorporating CTN’s assistance, expertise, and security solutions. One way that we can help is by remotely monitoring your company’s network for any inconsistencies and fishy behavior. This is a surefire way to catch a security threat before it breaches your network and does any damage.

To have a conversation about how we can help meet your expectations and IT goals, pick up the phone and call (610) 828-5500.

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