CTN Blog

While information technology is an important part of the modern business and its processes, it isn’t always the easiest topic for the average business user to understand. In this series, we’ve been exploring how a managed service provider can add value to your business and its IT. Here, we’re focusing on how the managed service provider can serve as a knowledgeable consultant.

In order for one methodology to replace another, what's new has to provide more value than the one that came before it. In terms of IT support, managed services can deliver far greater value than the familiar break/fix method. In this series, we’ll explore the value that managed services contribute to a business, starting with their proactive nature.

Small and medium-sized businesses (SMB) have historically been restricted in what can be done with technology infrastructures. However, there are now options that an SMB can leverage that enable it to accomplish more with their infrastructure, but this requires the SMB to have a plan in place.

For a moment, I want you to stop and consider something. Who do you turn to when the office toilets suddenly stop working? Who do you call for when the lights stop working? Most likely, an expert. So if you turn to the pros for these needs, why would you do anything different for your IT?

Managed services - what are they? The short answer, other people managing the IT systems that you rely on every day to be productive and accomplish your tasks. In essence, they are a freedom from dealing with the troublesome and time-consuming parts of leveraging technology. You may have heard this much about managed services before, but have never been given a deeper understanding of what they entail. That is precisely what we aim to accomplish below.

Most modern businesses depend on technology in at least some capacity, whether it’s for productivity, efficiency, or even security purposes. Without access to important data and applications, your business is a shell of its former glory. This is why it’s so important for businesses like yours to implement managed IT services. It certainly beats having untrained employees maintain your crucial computing systems!