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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Simple Fixes for Common Android Issues

Tip of the Week: Simple Fixes for Common Android Issues

As capable as the Android platform is, there are a few significant shortcomings that can negatively influence the user’s experience. Here, we wanted to offer a few tips to help you eliminate or avoid these shortcomings as you work with your mobile device.

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Your Business Needs a Well-Structured Mobile Device Policy

Your Business Needs a Well-Structured Mobile Device Policy

Smartphones are basically the most popular piece of technology ever. They can be used for much of the computing that people deem necessary. It’s no surprise that since they pay over $1,000 for these devices that your employees are going to take them everywhere, including your office. There was a time when employers were horrified by this fact, but today smartphones can just as easily be used for work as they are for distraction. 

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FBI Warns About Banking Scams

FBI Warns About Banking Scams

In response to the coronavirus pandemic, many people are avoiding human contact by turning to the Internet and mobile apps. On a national scale, mobile banking alone has seen an increase of 50 percent over just the last few months. In what certainly is no coincidence, the Federal Bureau of Investigation recently put out a warning that identified banking apps as likely targets for hackers.

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Alert: Hackers Target Mobile Banking Apps, Warns FBI

Alert: Hackers Target Mobile Banking Apps, Warns FBI

More people than ever are utilizing the conveniences of the Internet and mobile apps to avoid unnecessary human contact during the coronavirus pandemic. In fact, mobile banking alone has increased by 50 percent over the last few months, nationwide. In a recent PSA, the FBI warned that hackers are likely to be targeting mobile banking apps.

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Tip of the Week: Laptop Battery Best Practices

Tip of the Week: Laptop Battery Best Practices

Laptops are the digital tool of choice for productivity. They function much like a desktop computer but are mobile enough to go anywhere. Unfortunately, most laptops chew through their batteries in only a few hours of work and need to be plugged in in order to function. With so many people working from home, many people are using their laptops more like a desktop and keeping them plugged in around the clock. For this week’s tip, we’ll discuss best practices for a laptop battery. 

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Tip of the Week: How to Efficiently Use Chrome in Android

Tip of the Week: How to Efficiently Use Chrome in Android

Productivity is a huge priority in any business. This makes it crucial that all tasks can be picked up and put down as efficiently as possible. With mobile browsing now playing a major role in most users’ lives, the version of Chrome for Android devices is a very utilized tool. With these factors in mind, we’re sharing tips to make your use of Android Chrome that much more efficient and productive.

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Tip of the Week: New Uses for an Old Mobile Device

Tip of the Week: New Uses for an Old Mobile Device

Once a mobile device outlives its presumed usefulness, the default assumption is that there is nothing left to do but dispose of it. However, before you do so, reconsider. There may be other ways that your device could show its utility. For today’s tip, we’ll review a few ways that an aged-out smartphone or tablet can still be handy for you (even in the office)!

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Tip of the Week: Get Better at Managing Your Mobile Data

Tip of the Week: Get Better at Managing Your Mobile Data

You may not think much about managing mobile data, but if your business routinely transmits sensitive data over the Internet, you should. Today, businesses of all types are using the Internet as a tool to drive their sales and marketing processes. However, they don’t often consider the threats that come in when the internet is used for productivity. Today, we will go over what a Mobile Information Management solution is, and how to leverage it for your business. 

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Tip of the Week: Where to Find Your Android Downloads

Tip of the Week: Where to Find Your Android Downloads

Our smartphones have become an indispensable part of our personal and professional lives. As such, we often download various media to them that we want to find again later… unfortunately, this isn’t always so easy. For this week’s tip, we’ll go over where to find those files that you have downloaded.

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Tech Term: Responsive Web Design

Tech Term: Responsive Web Design

We all have our favorite websites to visit, as well as those we often visit to fulfill our responsibilities. It is common for us to access the same websites on both a desktop workstation and a mobile device, but some websites work better than others while trying this. This is because of something called responsive web design, which we’ll review below for our weekly Tech Term.

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5G Improves Upon What 3G and 4G Established

5G Improves Upon What 3G and 4G Established

You might see 3G and 4G on your mobile devices and wonder what it all means. If so, we have an answer for you, and just in time for a brand-new iteration: 5G. With this new technology on its way, it’s time to look at what exactly 5G should be capable of, and how it can differentiate itself from its predecessors.

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What's It Mean When Online Traffic is Concentrated to a Handful of Apps?

What's It Mean When Online Traffic is Concentrated to a Handful of Apps?

The Internet is always changing, and anyone who has been using it for a while has experienced this change for themselves. While it might be strange to think about, the latest statistics have proven that the current changes to the Internet are some of the most significant--especially for businesses. “Online business as usual” will be significantly different moving forward.


Forrester issued a report that claims Internet users spend about 85 percent of their time on mobile devices with applications, while about 15 percent is spent in the web browser itself. This shift mainly started around the beginning of 2014. The shift happened when people began accessing the Internet primarily through mobile apps and devices rather than through desktop computers.

In other words, people aren’t spending as much time sitting in front of their desktops, and are instead switching to browsing the Internet on their mobile devices. While this might seem like a good enough reason to shift your online efforts to mobile apps, another claim from Forrester suggests you should do the opposite. This is because people spend 85 percent of their time on mobile devices are using only five apps, including the most popular apps of them all: Facebook and Google.

While Net Neutrality is under fire by legislation influenced by special interests, the suggestion that most of the computing going on is through a small number of applications tends to prove that the freedoms we enjoy online are threatened. The reason: only a handful of companies own these popular mobile apps, which would put all of the power in the hands of a select few, completely changing and controlling the current state of things. Business2Community describes it like this: “This reality on the commercial web is now being revealed as we are witnessing the rise of a duopoly. Google and Facebook. Today 90 percent of all advertising growth on digital is coming from these two companies.”

All of these changes don’t necessarily change the fact that you’ll be able to use the Internet to create your personal or professional image. You’ll still have websites, forums, email, and all of the things that users have seemingly taken for granted. It’s just the fact that nobody will listen to what you have to say without Facebook and Google to send users to your website. It’s also important to take into account that online content isn’t always created specifically for mobile, so if you fail to jump on this bandwagon, you are sure to lose influence as the Internet changes and evolves.

Sir Tim Berners-Lee, the creator of the World Wide Web, saw a vision of a utopia where the world was changed for the better by the Internet. He described the web as “an open platform that would allow everyone, everywhere to share information, access opportunities, and collaborate across geographic and cultural boundaries.” Anyone who uses the Internet today probably cannot see what Berners-Lee was talking about.

To a business owner, this continuous change represents a thrilling challenge that you have to overcome in order to succeed. In a way, it’s not so different from any other technology that your business relies on. Technology changes suddenly and unexpectedly, and it’s up to you to ensure that such changes don’t end your business. To learn more about how you can take preventative measures against unexpected changes in your IT infrastructure, reach out to us at (610) 828-5500.

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Increased Mobile Device Use Means Increased Risk for Businesses

Increased Mobile Device Use Means Increased Risk for Businesses

Smartphones, laptops, and Chromebooks empower today’s workforce to be more mobile, and employees are often the driving force behind this. Chances are, if your business hasn’t even begun to think about your mobile IT strategy, a percentage of your staff already has.


Last year, Gartner conducted a huge survey that concludes just that. Here are the stats:

  • 8 in 10 of employees bring their personal mobile device to work.
  • 37% of employees receive laptops from their employer.
  • Only 23% of employees surveyed were given corporate-issued smartphones.
  • Yet, 10% of employees given a work device don’t use personal devices as well.
  • That said, only 20% of all employees who were given a work device were dissatisfied with it. Typically the satisfaction level is higher with smartphones compared to desktops and laptops.
  • More than 50% of all employees who use smartphones for work use their personal device.
  • 2/3 of employees use a personal device, whether it is a smartphone, tablet, or laptop, for work.

So what does all of this have to do with your data? Employers have worked hard to protect and centralize company information, and control access to files and email. Once employees add personal mobile devices to the mix, it adds a whole new layer of complexity. 

So Really, What Are the Risks of Personal Devices?
If left unchecked, there are plenty of risks. This is why employers go to such drastic lengths to try and control mobile device use in the workplace; or, even prevent it altogether.

A lost smartphone or tablet could give someone access to company email, which might include sensitive client information, processes, passwords, and a whole lot of other data. A personal laptop that gets hacked or infected could bring the same risks, while spreading the infection onto your network. If an employee uses public Wi-Fi, even a novice could muscle their way into the data and get passwords, correspondence, and other information.

Even worse, if a disgruntled employee quits, they could have access to your contact lists, files, and everything else they had while employed. The trouble they can cause could keep you busy for a long time.

Let CTN Help Devise your BYOD Strategy
A BYOD (Bring Your Own Device) strategy, also known as a mobile device management strategy, will protect your company’s data, as well as allow employees to take advantage of mobile devices and the many benefits they can bring to an organization. By crafting a thoughtful, well-documented plan for what’s allowed, what needs to be done, and what’s at stake, you can keep business moving quickly without hindering employees or your data. Plus, many of the key elements of a BYOD policy can drive even more innovation and collaboration.

Let’s talk about it. Give us a call at (610) 828-5500 and ask how we can protect your data while keeping your business mobile.

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Be Sure to Consider the Pros and Cons of Allowing Personal Devices in the Workplace

Be Sure to Consider the Pros and Cons of Allowing Personal Devices in the Workplace

Bring Your Own Device, or BYOD, has grown significantly in the business environment. You might even have a couple practitioners of BYOD in your own office; people who use their personally-owned devices for work purposes. However, just like any potential benefit, it also has drawbacks that need to be considered. How can you implement BYOD without experiencing too many of its drawbacks?

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