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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tech Term: Mobile Device Management

Tech Term: Mobile Device Management

While smartphones and tablets can be so helpful, the technology can also interfere with business success. If you can get past the issues related to employees bringing their own devices to the workplace, then you’ll be able to save considerable time and resources on device procurement. You certainly want to make sure you have a mobile device management policy put in place, first.

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Increased Mobile Device Use Means Increased Risk for Businesses

Increased Mobile Device Use Means Increased Risk for Businesses

Smartphones, laptops, and Chromebooks empower today’s workforce to be more mobile, and employees are often the driving force behind this. Chances are, if your business hasn’t even begun to think about your mobile IT strategy, a percentage of your staff already has.


Last year, Gartner conducted a huge survey that concludes just that. Here are the stats:

  • 8 in 10 of employees bring their personal mobile device to work.
  • 37% of employees receive laptops from their employer.
  • Only 23% of employees surveyed were given corporate-issued smartphones.
  • Yet, 10% of employees given a work device don’t use personal devices as well.
  • That said, only 20% of all employees who were given a work device were dissatisfied with it. Typically the satisfaction level is higher with smartphones compared to desktops and laptops.
  • More than 50% of all employees who use smartphones for work use their personal device.
  • 2/3 of employees use a personal device, whether it is a smartphone, tablet, or laptop, for work.

So what does all of this have to do with your data? Employers have worked hard to protect and centralize company information, and control access to files and email. Once employees add personal mobile devices to the mix, it adds a whole new layer of complexity. 

So Really, What Are the Risks of Personal Devices?
If left unchecked, there are plenty of risks. This is why employers go to such drastic lengths to try and control mobile device use in the workplace; or, even prevent it altogether.

A lost smartphone or tablet could give someone access to company email, which might include sensitive client information, processes, passwords, and a whole lot of other data. A personal laptop that gets hacked or infected could bring the same risks, while spreading the infection onto your network. If an employee uses public Wi-Fi, even a novice could muscle their way into the data and get passwords, correspondence, and other information.

Even worse, if a disgruntled employee quits, they could have access to your contact lists, files, and everything else they had while employed. The trouble they can cause could keep you busy for a long time.

Let CTN Help Devise your BYOD Strategy
A BYOD (Bring Your Own Device) strategy, also known as a mobile device management strategy, will protect your company’s data, as well as allow employees to take advantage of mobile devices and the many benefits they can bring to an organization. By crafting a thoughtful, well-documented plan for what’s allowed, what needs to be done, and what’s at stake, you can keep business moving quickly without hindering employees or your data. Plus, many of the key elements of a BYOD policy can drive even more innovation and collaboration.

Let’s talk about it. Give us a call at (610) 828-5500 and ask how we can protect your data while keeping your business mobile.

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3 Considerations Every Business Owner Must Make When Implementing a BYOD Policy

3 Considerations Every Business Owner Must Make When Implementing a BYOD Policy

Bring Your Own Device, or BYOD, has become an accepted practice in the workplace, but only when it’s implemented properly. The fact remains that allowing workers to use their personal devices for work purposes has its benefits and disadvantages, and that you should only allow them to do so after they adhere to your company’s BYOD policy. Of course, this assumes that you actually have a policy, so let’s talk about how to set up a quality BYOD policy.

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3 IT Shortcomings That Drive Employees Crazy, and What You Can Do About Them

b2ap3_thumbnail_fix_your_own_pc_400.jpgFor small and medium-sized businesses, technology management can be a tricky situation. You want to ensure that your IT doesn't break your budget, but you also want to make using your technology as easy as possible for your end users. Unfortunately, for many employees, your business’s technology conduct and practices could be driving them insane.

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How to Leverage the Benefits of Mobile Devices While Negating the Associated Risks

b2ap3_thumbnail_bring_YOD_400.jpgMobile devices have taken the workplace environment by storm, and you’d be hard-pressed to find anyone who doesn’t use their smartphone, laptop, or other device for work purposes. This trend, called Bring Your Own Device (BYOD), helps employers spend less on new solutions, but it also presents a risk that needs to be managed: the Internet of Things (IoT).

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Mobility: Three Trends to Understand

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There are three trends shaping the way that organizations handle modern mobile device management.

Bring Your Own Device (BYOD)
Perhaps the biggest influence is the fact that employees are bringing their mobile devices to the office. In fact, some employees may prefer to use their own personal devices for work rather than the workstations provided by your organization. Indeed, when faced with a technology issue employees are more likely to insure their own personal devices are working properly.
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Why We’re Cautiously Optimistic about Using Mobile Devices at Work

b2ap3_thumbnail_mobile_device_management_400.jpgAs expected, mobile technology is a consistent part of daily business operations for many companies around the world. Employees love taking advantage of the mobility these devices offer, making their home office just as useful as their in-house workstation. However, a mobile device management solution needs to be strictly adhered to in order to optimize security and guarantee that a stray smartphone doesn’t expose your data to unexpected eyes.

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Unfamiliar with BYOD? Here’s Where to Begin

b2ap3_thumbnail_bring_your_own_dvice_to_work_400.jpgA trend that’s taking the office by storm is BYOD, or Bring Your Own Device. These policies entail workers bringing their own devices to the office and using them for work-related purposes. While this opens up many avenues for enhanced productivity and efficiency, being too laissez faire with your BYOD policy could instigate some problems later on, primarily in the security field.

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Tip of the Week: 4 Ways to Get the Most Mobile Device Memory

b2ap3_thumbnail_phone_memory_400.jpgAs a technology consumer, you might realize that your mobile device’s hard drive storage space is somewhat lackluster compared to your needs. Countless photos, applications, and videos take up a ton of space, and if something were to cause the device to fill up suddenly, you’d be out of luck. How can you prevent this? You can start by using these four tips to get around your device’s lack of storage.

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Tip of the Week: How to Remotely Wipe Your iPhone or iPad

b2ap3_thumbnail_wipe_clean_ios_400.jpgWith the new iPhone 6 release just a few short weeks ago, many users are excited to ditch their old devices and get the flexible new piece of hardware. Unfortunately, these users might not take into account that their phones could potentially hold private information which should be deleted before forking over the device.

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6 Bring Your Own Device Tips to Help Bring the Business

b2ap3_thumbnail_bring_your_own_for_work_400.jpgDoing business in today's world is dependant on mobility, and if you aren't ready to shift toward this new technology trend, you should seriously reconsider. A lot of the time, businesses will allow their employees to bring in their own mobile devices for use in the workplace. This trend is called a Bring Your Own Device (BYOD).

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