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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Baseline Cybersecurity

Baseline Cybersecurity

More than any time before, cybersecurity has to be a major consideration for businesses. It is, in fact, one of the biggest problems the modern business has to face day-in and day-out. Shortage in cybersecurity talent and antiquated strategies are making it difficult for businesses to find the knowledgeable resources that will help them work to secure their network and data from threats to the business.  

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Armored Car Cybersecurity

Armored Car Cybersecurity

It’s fair to say that most business owners aren’t cybersecurity experts. That’s why there is such a large investment in cybersecurity solutions. That outlay is justified, sure, but is it effective? Today, we’ll talk a little bit about network and cybersecurity, and how all the capital investment in the world may not actually keep your network secure. 

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4 Timeless Cybersecurity Rules to Live By

4 Timeless Cybersecurity Rules to Live By

Cybersecurity has become an overly complicated, increasingly important part of our lives. These days, many people are concerned about their privacy; who is collecting their data, what data is being collected, how to prevent information from being stolen, how to prevent breaches, etc. Then there are the traditional threats like malware, ransomware, and phishing that are not only becoming more common place, but also are capable of doing more damage. 

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Cybersecurity Insurance Gaining Steam

Cybersecurity Insurance Gaining Steam

Controlling your organization’s data relies on keeping your network and computing infrastructure free from threats. Early detection allows your business to actively confront risks before they develop into major issues. However, threats are becoming more difficult to detect in early stages, and one hidden threat could doom your entire business. 

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Celebrating Cybersecurity in Professional Services

Celebrating Cybersecurity in Professional Services

The professional services space is filled with important information. Lawyers, accountants, doctors, and many more professionals have access to some of the very most personal information available. For this reason, they are continuously targeted by hackers. Since October is cybersecurity awareness month, we thought we would take a look at modern cybersecurity practices to see which ones were working best for professional services firms. 

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Are You a Security Threat?

Are You a Security Threat?

Just like you can form habits to be more productive, you can also form habits that expose your organization to risky situations, namely security problems. Your employees, in particular, are likely to have a couple of nasty habits, so it’s up to you to keep them from becoming long-term issues.

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Network Security is Crucial for Every Organization

Network Security is Crucial for Every Organization

Avoiding risk is important for every business. Nowadays, with technology being an omnipresent element in most businesses, technology-based risks have grown in concert. As a result, the modern business owner and IT administrators need to understand the new risks and how to proactively work toward avoiding (or mitigating) them.

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Cybercrime’s Evolution and the Potential Blockchain Shield

Cybercrime’s Evolution and the Potential Blockchain Shield

Cybercrime has morphed over the past decade or so. With unbreakable encryption making breaking directly into a network all but impossible, phishing, Distributed Denial of Service (DDoS) attacks, and other methods of indirect hacking have become en vogue. As a result, software companies are looking in some strange places to find building blocks for intrusion mitigation. One interesting emerging technology being used for this purpose is blockchain.

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How to Secure Data Using Passwords

How to Secure Data Using Passwords

All that stands between hackers and your accounts’ data, be it personal information or sensitive business info, is a measly string of characters that may (or may not) be complex enough to thwart their attacks. We’re talking about your passwords, and for many businesses, they are the only thing protecting important data. We’ll walk you through how to make sure your passwords are as complex as possible, as well as instruct you on how to implement additional security features to keep your data locked down.

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4 Decisions You’ll Make About Your IT

4 Decisions You’ll Make About Your IT

Today we will be covering some of the most important parts of your IT’s decision making that will need to be addressed, questions and concerns included, especially in regard to business-critical functions.

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Ransomware Shuts Down Doctors' Office - Is Your Business Protected?

Ransomware Shuts Down Doctors' Office - Is Your Business Protected?

Let me ask you a question. Let’s say that you’re about one year from your projected retirement, when a ransomware attack encrypts all of your files. What do you do? Pack it in and retire early? This is precisely the situation that the practitioners of Brookside ENT & Hearing Services of Battle Creek, Michigan, have found themselves in, and it may not be over yet.

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Do and Don'ts of Managing Your Passwords

Do and Don'ts of Managing Your Passwords

Password security is a tricky part of running a business. After all, it’s not just dealing with your own password, but those of the many employees all throughout your organization. In times like this, it’s helpful to provide them with a list of how to make the best passwords possible. Here are a couple of examples for what to do, as well as what you shouldn’t do, when building a proper password.

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Tip of the Week: Improving Some Cybersecurity Basics

Tip of the Week: Improving Some Cybersecurity Basics

What are your chances of being hacked, or targeted by some kind of cyberattack? I hate to tell you this, but they’re probably a lot higher than you might think.

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Your Business May Be Most Vulnerable from the Inside

Your Business May Be Most Vulnerable from the Inside

It can be easy, with all the threats covered in the news, to assume that the biggest dangers to your business all come from the outside. This is a dangerous mistake, as there are plenty of vulnerabilities that originate from within your organization, making it easier for outside threats to penetrate. Below, we’ll review some of the biggest internal dangers that your business may face.

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Looking Back at This Year’s Cybersecurity Issues

Looking Back at This Year’s Cybersecurity Issues

Every business in operation today needs to have some kind of comprehensive network security. Simply put, there are too many threats that can come in through an Internet connection for them to continue doing otherwise. The past year provides plenty of anecdotal proof of this fact.

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Security Threats and Defensive Measures You Can Take

Security Threats and Defensive Measures You Can Take

Network security for small businesses is far from simple. There are countless threats out there that want to see your business fall, and it only takes one to see this come to fruition. Unless you take action now to protect your organization, you risk the future of your business. But what is it that businesses need to protect from, and what measures are out there that can accomplish this feat?

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Are You Ready to Adapt to Network Security Changes?

Are You Ready to Adapt to Network Security Changes?

Humankind has always adapted and improved technology to make life easier, starting all the way back at fire and the wheel. Nowadays, our approach to making life easier through technology is centered around productivity and security. If we can accomplish more than before, in the same amount of time, without worrying that it will be stolen, we’re happy.


This, in addition to the growing assortment of threats there are to business networks, is why network security is projected to continue its growth and development in the near future. Here, we’ve compiled a few predictions for how this growth and development will take shape.

Prediction 1: Penetration testing will happen more often than ever, thanks to A.I. and automation.
Penetration testing is an invaluable process, as it allows you to identify weak points in your network security that your staff may have missed. By hiring an external third party, you make it much more likely that errors and oversights made by your internal staff are noticed. The trade-offs: not only is it a time-intensive process, it can be expensive enough that it can only be justifiably run once a year, if that.

However, this may not be the case for much longer. The integration of new technologies, like artificial intelligence and automation, have made it so that both of these trade-offs have less and less effect on the frequency of penetration testing. This is a good thing, because the rate at which new technology is being integrated into the office is rising. Penetration testing is to be run more often to ensure network security.

Prediction 2: Unified policies will appear that bridge between public and private clouds.
Cloud technology has been advancing, with both private cloud solutions and public cloud solutions proving useful for so many applications. This has led to a widespread move to leverage both to accomplish different aspects of business goals and strategies in adopting what is called a hybrid cloud solution. However, one shortcoming of hybrid clouds is that there aren't any real means of consolidating security policies to simplify management as a part of a larger system.

Once again, this may soon change. It is anticipated that multi-cloud management platforms will be able to synchronize private clouds and those provided to the public through a single control panel, greatly simplifying the cloud management process.

Prediction 3: Endpoint security will be more on point.
It should come as no surprise that the greatest internal threat to your security is your own team and their devices. Using social engineering and leveraging the notoriously unreliable security of consumer devices, cybercriminals are often able to access your network through the employees who use it. While many companies have taken steps to minimize the efficacy of these methods, there hasn’t really been a single, unified solution, making security measures extra time-consuming to manage.

This last point is most likely to change in the near future, as businesses will want a security solution that is leaner, more efficient, and is only one thing to be managed. It is likely that we’ll see these kinds of network security solutions start to take shape and be put to use.

In order to remain secure, you need to adapt to meet the threats that are constantly developing. CTN can help. Reach out to us at (610) 828-5500 for more information.

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FREE Printout: IT Security End-User Checklist

FREE Printout: IT Security End-User Checklist

This guide was created so that business owners, office managers, and IT departments can provide it as an educational resource to showcase some of the most basic IT security practices that can be implemented in your workplace. We recommend printing this out and handing it out to your staff for maximum results.


Your work is important, but so is staying safe and sound. By working together, we can protect this business.

Avoid Sharing Confidential Information

  • Don’t give out company or customer information to unsolicited emails or phone calls.
  • Hackers can be very convincing and have many tricks up their sleeves. Always be wary of suspicious activity, especially in regard to confidential or sensitive information.
  • Never email usernames and passwords to anyone--not even yourself.
  • Be cautious of suspicious messages that come from sources like PayPal, Amazon, or a bank.

Use Strong Passwords

  • Don’t use the same password for multiple accounts.
  • Use complex passwords that contain both upper and lower-case letters, numbers, and symbols.
  • Don’t include personally identifiable information in your passwords.

Don’t Access Sensitive Information on Unprotected Devices

  • You shouldn’t expect hotels and cafes to have secure wireless connections. Never access sensitive information from public computers or devices, as others could also access it.
  • Malware could potentially allow onlookers to steal information like usernames, passwords, and credit card information from your unsecured devices.
  • Ask your IT department about installing a VPN on your device for maximum security.

Don’t Leave Sensitive Information Lying Around

  • Avoid recording passwords on sticky notes.
  • Shred or destroy documents that contain sensitive information.
  • Always lock your devices before moving away from them.
  • On a Windows device, use the Windows key + L to quickly lock your computer.
  • Keep small devices like phones, hard drives, and flash drives close at hand, especially while traveling.

Report Suspicious Activity to IT

  • We can fix things quickly if we know about them. This keeps the issue from becoming a bigger problem.
  • If you lose a device, like a smartphone or laptop, report it to us immediately.

Note: If you have a service agreement with CTN that includes end-user support, please reach out to us at the provided phone number and email address to put in support tickets:

Phone: (610) 828-5500
Email:

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Tip of the Week: How to Protect Yourself from Invoice Impersonation

Tip of the Week: How to Protect Yourself from Invoice Impersonation

As cybercriminals become increasingly sophisticated in their methods of attack, it is important that your staff--the ones on the front lines--are educated to spot these attempts and know what to do if one is encountered.


Unfortunately, the increased sophistication of these attacks have made them harder to spot and resultantly, harder to avoid. This has led to a rise in the use of an attack vector known as an invoice impersonation attack. When utilizing these attacks, a cybercriminal will send a message under an assumed name (often one that belongs to a regular contact) that includes an invoice number and a link, presumably to download the invoice.

However, rather than downloading the invoice, as expected, the target of an attack will discover that they have actually downloaded some malware. This is often how ransomware is introduced into a system.

Warning Signs
To avoid falling victim to an invoice impersonation attack--or any form of email phishing or fraud--your users should know to keep their eyes out for any warning signs.

Messages containing a payment request and link
One of the bigger security issues with the concept of email is the fact that most users can only take it on good faith that the message comes from the person it appears to have. There is no voice to identify as someone else’s, and no handwriting to compare to the actual person’s.

Therefore, if an email comes from someone with a request for payments to be made, with a link to what is claimed to be a payment portal, don’t click. You might have just dodged a ransomware program delivered via a phishing attempt.

How to Protect Your Business (with the Help of Your Employees)
Phishing attacks, including invoice impersonation attacks, rely on their target to trust the content enough to not question if the sender is who they say they are. As such, they can be avoided with a little mindfulness on the part of your employees.

Make sure your employees know to keep an eye out for risk factors. Requiring regular training sessions as well as testing their cybersecurity mindfulness will help to keep awareness alive and well among your staff members.

Furthermore, you should have updated spam filters and malware blockers installed to help minimize the risk that these messages even make it to your staff in the first place. This is where CTN Solutions can help.

If you’re interested in the solutions we have that can help make cyberthreats a non-issue, give us a call at (610) 828-5500.

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There are New Ways to Secure Your Data

There are New Ways to Secure Your Data

Security is an aspect of running a business that absolutely cannot be ignored, regardless of whether or not you see it as a considerable issue in the near future. The fact remains that your organization will always be at risk unless you take actions to keep it safe today. By taking advantage of some of the latest and greatest security tools on the market, you’ll be able to protect not only from the basic threats, but more advanced ones as well.

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