Blog
  • Register

Subscribe to our blog

CTN Blog

CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

How Managed IT Benefits Professional Services

How Managed IT Benefits Professional Services

The role of professional services companies in our society dictates that they need access to information as efficiently as possible. Some of the most crucial jobs in our society would be labeled professional services. Today, we are going to go through three of those careers--lawyers, accountants, doctors--and we will go on to describe just how each of their industries benefit from the presence of managed IT services.

0 Comments
Continue reading

Why Managed Services: Consulting

Why Managed Services: Consulting

While information technology is an important part of the modern business and its processes, it isn’t always the easiest topic for the average business user to understand. In this series, we’ve been exploring how a managed service provider can add value to your business and its IT. Here, we’re focusing on how the managed service provider can serve as a knowledgeable consultant.

0 Comments
Continue reading

Is Your Infrastructure Hindering Your Growth?

Is Your Infrastructure Hindering Your Growth?

Small and medium-sized businesses (SMB) have historically been restricted in what can be done with technology infrastructures. However, there are now options that an SMB can leverage that enable it to accomplish more with their infrastructure, but this requires the SMB to have a plan in place.

0 Comments
Continue reading

Tomorrow’s IT: Why Managed Services are Crucial in 2019

Tomorrow’s IT: Why Managed Services are Crucial in 2019

Technology has fundamentally altered the capabilities of businesses. Cloud computing has provided access to enterprise-strength computing at small business costs, and now IT providers are more able to deliver value than simple repair-and-replace services. The name of the game is value, which is why the value-driven IT services of tomorrow are here to stay.

0 Comments
Continue reading

Monitoring is Essential to IT Success

Monitoring is Essential to IT Success

More small businesses today depend on their IT. If that technology isn’t working as intended, it can really stymie an organization’s ability to be effective. Our strategy of managed IT support and services can do quite a bit towards keeping a business running efficiently. Today, we’ll take a look at managed IT to see how proactive monitoring can deliver enhanced efficiency to businesses.

0 Comments
Continue reading

Help Desk Support Benefits Small Business

Help Desk Support Benefits Small Business

Technology support can be one of the major pain points for businesses, and it’s not something that your organization wants to invest in without thinking about the details. Technology support as a service has a lot to offer when compared with the break/fix method. We’ll help you make the right decision by explaining why remote IT services are a major benefit for any business.

0 Comments
Continue reading

If Productivity Is a Constant Battle, Consider Using Mercenaries

If Productivity Is a Constant Battle, Consider Using Mercenaries

The business landscape can be unforgiving. It can be filled with landmines that slow progress to a crawl and blitzes that send your head spinning. If you were to compare the business world to history's great battles, technology solutions are a business’s weapons. They are the tools used to make the everyday grind possible. The more advanced an army’s technology, the bigger the edge they have over outfits that don’t have that technology...as long as it works as intended.

0 Comments
Continue reading

Managed IT Services Is a Solid Solution for Saving Money

Managed IT Services Is a Solid Solution for Saving Money

How much money does your business waste on managing its technology solutions? You might be surprised by the answer to this question. Depending on the way that your organization takes advantage of technology, you’ll have different needs than other businesses, but no matter what kind of organization you manage, it’s critical that you try to get the best return on investment for your solutions.

0 Comments
Continue reading

Managed IT Services Provide Good Value for SMBs

Managed IT Services Provide Good Value for SMBs

Every business needs technology support. This statement is more true today than it has ever been. As your organization adds new technology to its infrastructure, it will naturally grow more complex and difficult to maintain. Thankfully, you don’t necessarily have to go about this alone. By working with an outsourced third party, your business can take advantage of all kinds of great solutions for a fraction of the cost.

0 Comments
Continue reading

Outsourced Project Management: A Good Option for Small Businesses

Outsourced Project Management: A Good Option for Small Businesses

Small businesses often have to rely on different means to achieve the same level of project management as enterprises. This is due to the demands of project management being significantly different in scope, but also the way that your company implements new technology solutions. Instead of worrying about the specifics of project management, you can outsource these responsibilities to a managed service provider.

0 Comments
Continue reading

Is Your Business Considering Moving to Managed IT?

Is Your Business Considering Moving to Managed IT?

Your business relies on its technology being maintained properly, but it’s not always as simple as updating a software application or replacing a hard drive following a catastrophic failure. You have to think about who you’re paying to maintain your technology solutions, if there’s anyone doing it at all. You need to consider what happens when you lose data or when your organization experiences downtime. How do you keep technology from becoming a hindrance for your business?


Managed IT is one of the best ways your organization can capitalize on its technology without worrying about whether or not you’re maintaining it properly. The ideal way for a small business to manage its technology is to have professionals handle it while you focus on other aspects of the management process.

Is your business running as smoothly as possible? Can you honestly say that you have time in your day to handle multiple technological troubles, as well as all of your other responsibilities? Upper-level executives like the CEO and COO have other responsibilities that are more pressing, and as such, technology maintenance is often left to your employees, who may (or, more likely, not) know what they’re doing. Technology maintenance is something that should always be done by professionals, as any mistakes could become costly mistakes that lead to downtime caused by having to do the same work twice, or even your technology failing completely.

Imagine what would happen if a hardware failure occurred and you lost the entirety of your business’s data. What would you do then?

Instead of relying on your employees, who have other jobs to do as well, managed IT can make sure that your organization’s technology is always maintained. Since a managed IT provider like CTN is dedicated to maintaining your technology, you won’t have to worry about other tasks getting in the way of it happening. You’ll receive customized service and solutions based on your service agreement, as well as the opportunity for more great tools such as unified communications, security solutions, data backup and disaster recovery, remote monitoring and maintenance, and so much more--all to make sure that your organization can run as optimally as possible.

To learn more about managed IT services and support, reach out to CTN Solutions at (610) 828-5500.

0 Comments
Continue reading

Managed IT Delivers Some Serious Value

Managed IT Delivers Some Serious Value

How does your organization manage its IT? For some businesses, it’s not an easy choice or even a remotely affordable one. Some companies are forced to endure subpar services from break-fix IT providers that don’t necessarily have the tools available to prevent issues from happening. Others try to prevent issues from evolving into major concerns. These others are the organizations that have the right idea behind technology maintenance.

0 Comments
Continue reading

Battle of the Benefits: Break-Fix vs Managed IT

Battle of the Benefits: Break-Fix vs Managed IT

As a managed service provider, we’re naturally going to be a little biased when comparing the positives and negatives of an in-house IT team versus an outsourced approach. However, each has its benefits in the right situations, and each can have its downsides. Today, we’ll discuss each to establish which is the better choice for your situation.


The In-House Team
One of the biggest benefits to relying on an in-house team to manage your technology is that you can hand-pick the members of your team. As a result, you have some level of control over which aspects of IT you want to prioritize for the benefit of your company. Having an in-house team also means you have staff right at your fingertips that you can direct at any time.

However, small to medium-sized businesses may encounter some difficulties when trying to maintain an in-house IT team. First and foremost, training your new staff members can be a difficult process without another experienced IT resource on staff to oversee the process. Furthermore, maintaining an internal IT team can be expensive, and if you want to hire experienced technicians who can tackle modern problems, it’s going to typically cost more.

A Managed IT Provider’s Team
One of the biggest advantages an MSP can provide to a business is predictability. When subscribed to an MSP’s services, a business will have its technology maintained and monitored for issues, all for a budgetable, fixed monthly fee. The MSP is also more likely to have kept up to speed with new technologies and solutions, gaining knowledge that they then pass on for your business’s benefit. Partnering with an MSP also gives you an improved means of expanding your business when the time comes. Instead of hiring a new internal staff member, your business just needs to scale accordingly.

The only issue with bringing in an MSP to handle your technology is the fact that you are relinquishing total control over your company’s IT to another company. As such, if you elect to employ an MSP, then you must find an MSP that you can trust.

CTN Solutions can be that MSP for you, should you find that a managed IT service provider better suits your company’s current and future needs. Call us at (610) 828-5500, for more information.

0 Comments
Continue reading

The Value of Outsourced IT

The Value of Outsourced IT

IT maintenance is something of a sensitive topic for some organizations. While most understand that it needs to be done, they often don’t have the resources to make it happen, either due to a limited budget or timeframe. How does your business handle IT maintenance? If your organization is having troubles managing its annual technology budget, or if you are consistently experiencing profit-sapping downtime, consider managed IT services the answer to your problems.

0 Comments
Continue reading

4 Benefits You Won’t Believe About Managed IT

4 Benefits You Won’t Believe About Managed IT

How does your organization manage its mission-critical technology solutions? We know that most small businesses have some trouble with this topic, either due to constraints in budget or a lack of personnel. Either way, we know that there is a better way to manage your business’s technology, and it’s all thanks to an approach called managed IT services.


Some small businesses rely on their staff to ensure technology maintenance occurs regularly, however, this might be a mistake. Your employees don’t have the same skills and certifications that a trained IT technician will have. Furthermore, if you don’t have an in-house IT department, chances are your employees simply don’t have anyone to go to if they are having technology troubles, forcing them to figure out the problems for themselves.

You didn’t hire these specialists to do their job, plus IT maintenance. You hired them to do a job--and chances are that they are spending more time than necessary on troubleshooting their technology and not being productive. Your business doesn’t have the time or resources to wasting on continuous technology troubles. Instead, let the IT professionals at CTN Solutions handle this responsibility. Here are four benefits that your organization can take advantage of with managed IT.

User Productivity
When your employees can reach out for assistance with their IT troubles whenever they need it, they are much more productive. Too many decision makers are concerned over how much money break-fix IT maintenance is going to cost their company. However, when employees don’t get the IT help they need, they can’t focus on work, creating a revenue problem. With managed IT, your technology is maintained in a more effective, proactive way. With your workstations running better, your workforce can be more productive.

Fewer IT Expenses
Managed IT means that your business’s technology is going to be maintained regularly, which can reduce costs for your organization. You’ll also be at a reduced risk of hardware failure because replacing expensive equipment like workstations or servers is largely preventable, when properly maintained.

Higher IT Staff Productivity
Let’s say that you have an in-house IT department. Chances are that they don’t have time to address all of the responsibilities they have been given. They likely only have time to devote to helping your employees with their technology problems, or implementing new solutions designed to enhance organizational productivity. By working with a managed IT provider, you can supplement your IT staff so that all of your IT issues have coverage.

Greater Return on Investment
Break-fix IT is a problem for many organizations because it accrues major long-term costs. Add in a couple of hardware failures, and the downtime they cause, and you have a major issue at hand. Managed IT resolves these issues for a small monthly fee, rather than a major up-front expense. Therefore, you pay less for more, offering a greater return on investment.

Does your business’s budget need some relief? You’re not alone--plenty of small businesses need the flexibility that managed IT can provide. CTN can help your organization succeed by improving the way you manage your technology. Call us today at (610) 828-5500.

0 Comments
Continue reading

Maintaining Your IT Is Easier With An MSP

Maintaining Your IT Is Easier With An MSP

Technology maintenance and management is one of the major pain points of all businesses, but it comes more easily to large organizations that have large budgets. Unfortunately, small organizations are often left out, placing such an important aspect of managing their business on the back burner. How, then, can you take advantage of proactive IT maintenance without breaking your budget?

0 Comments
Continue reading

How to Break the Cycle of Your Technology Breaking Down

How to Break the Cycle of Your Technology Breaking Down

Too many businesses suffer due to issues with their information technology. The IT department, that is supposed to be innovating, is just too swamped down solving immediate technical problems to do so. However, if left unchecked, having an IT management deficit could swiftly create larger problems throughout your organization.

0 Comments
Continue reading

3 Ways to Give Your IT Department the Boost They Need

3 Ways to Give Your IT Department the Boost They Need

If you have an internal IT department, chances are that they’re functioning in a similar manner to a help desk team. They provide technology support for your less-adept employees, or those who encounter errors that they’re unable to resolve. Chances are that your IT department could use a hand every now and then, so here are a few ways you can lighten their help desk workload to free up time for more efficient purposes.

0 Comments
Continue reading

3 Benefits of Managed IT that Every SMB Can Get Behind

3 Benefits of Managed IT that Every SMB Can Get Behind

Have you ever taken a broken-down workstation or server unit to a break-fix IT technician, only to have them resolve the problem and demolish your IT budget with absurd costs? For small businesses that can’t afford to hire an on-site IT department, this is a common occurrence. Thankfully, the SMB now has more options than ever before for how they want their IT to be managed, and it all starts with managed IT services.

0 Comments
Continue reading

Give Your Business the Advantage of Managed IT Services

b2ap3_thumbnail_managed_services_400.jpgBusinesses thrive on technology, and constantly use it to push their initiatives forward. However, the latest solutions and business technology can often be complex, and it usually requires the attention of skilled professionals in order to guarantee its optimal efficiency. The only problem is that small and medium-sized businesses often don’t have funds to hire in-house IT technicians for their technology maintenance needs. Managed service providers offer a unique benefit for these budget-minded organizations.

0 Comments
Continue reading

Mobile? Grab this Article!

QR Code

Latest News & Events

Drew was pleased to present a gift of financial assistance to the Joy of Life program in Sarajevo, Bosnia on behalf of his non-profit ABLE (American Balkan Leadership Enterprise) and my company CTN Solutions. Unfortunately in many countries...

Latest Blog

Whether it’s RFID sensors, mobile devices, or commercial goods, the Internet of Things (IOT) is an exponentially expanding industry. Which makes us think, “What can we expect in the near future for IOT?” Today, we will answer this very ques...

Contact Us

Learn more about what CTN can do for your business.

Call us today
(610) 828-5500

610 Sentry Parkway
Suite 110
Blue Bell, Pennsylvania 19422