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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Tip of the Week: Navigating the Taskbar in Windows 10

Tip of the Week: Navigating the Taskbar in Windows 10

Computers are great tools to get work done in the office, but only if they are used effectively. Employees looking to get more out of their Windows workstations can utilize the taskbar to get around faster. We’ll discuss some of the ways your business can take better advantage of the taskbar.

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Tip of the Week: Basic IT Tips for Your Benefit

Tip of the Week: Basic IT Tips for Your Benefit

Look, we get it. All you want is for the technology your business relies on to just… work. While that may not always be possible, there are quite a few things you can do to help prevent issues. For this week’s tip, we’ll go over some basics that will help make your computer usage much less stressful.

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Why Multitasking Doesn’t Work (and What to Do Instead)

Why Multitasking Doesn’t Work (and What to Do Instead)

In the business world, productivity is everything, which means that many will try to boost their productivity however they can. Many swear by multitasking, or the practice of juggling tasks to keep themselves fresh and productive. However, evidence shows they are mistaken. We’ll go into why, and offer a few more effective alternatives.

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Tip of the Week: How to Speed Up a Windows PC

Tip of the Week: How to Speed Up a Windows PC

The personal computer is a remarkable tool, allowing us to accomplish levels of productivity and efficiency at speeds that were once only dreamed of… at least, that’s how it feels at first. However, it doesn’t take very long for a computer to seem like it drags on and on before performing the task requested of it. Why is that, and how can this be resolved?

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Power Off, or Leave It On?

Power Off, or Leave It On?

At the end of the day, do you shut down your computer or do you put it into sleep mode? Depending on what you need from your device the next day, consider the pros and cons of both approaches so that you can pick which one best suits your situation.

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Tip of the Week: 3 More Useful Microsoft Word Features

Tip of the Week: 3 More Useful Microsoft Word Features

Microsoft Word has long since established itself as the primary word processing software in the business world, but some power users don’t necessarily know about all of it's hidden features. Here are three of the best Word capabilities that you can use next time you’re in a pinch.


Changing the Case of Your Text
Sometimes you might be typing something and accidentally hit the Caps Lock key instead of Shift. Instead of deleting everything and retyping it, you can simply use a new Microsoft Word feature that lets you choose the case of your new text. You can select Sentence case, Lower-case, and Uppercase, as well as Capitalize Each Word and tOGGLE cASE.

word ib 1

Automatically Update the Date and Time
Most businesses will use digital correspondence, but there are times when you’ll have to use direct mail. Most organizations will send out a welcome letter to new clients via traditional postage, with some personalization to match the client. Word can be used to make sure that the information offered in the latter is updated automatically. You can set your templates to auto-update with the current date and time.

In the Insert tab, click on the Date & Time button. This will open up a pop-up window. Next, click on the date format and select the Update Automatically box in the bottom-right corner. Your date will automatically be updated every time you open or try to print the document.

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Eliminate Unwanted Formatting
When you copy and paste text from a source, it retains the formatting of the original document. If you’re not careful, this text could persist throughout the remainder of your document edits. Thankfully, there is a very simple fix to this issue. Microsoft Word has a keyboard command that you can use to eliminate formatting, and it’s Ctrl + Space. Better yet, you can just use the little eraser button in Word’s settings to eliminate formatting.

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Want even more great tips and tricks? Visit our blog regularly for more technology-related tips.

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Tip of the Week: 3 Tips to Turn You Into An Outlook Power User

Tip of the Week: 3 Tips to Turn You Into An Outlook Power User

Microsoft Outlook is one of the most popular email clients in the world, especially for small and medium businesses. The most recent version of Outlook has some cool features to make your life easier. Below are three Outlook life hacks to help you make the most of your tools.


Quickly Access Your Inbox
Are you in a rush? Outlook can be found easily on any computer with just a few keystrokes!

  1. Type: ib outlook 1

  2. Type ‘Outlook’ into the Run window and hit enter!
    ib outlook 2

Adding Attachments
Have you been recently working on an Excel or a Word document or even recently saved a PDF or downloaded an image? Outlook pulls your recent documents to offer as an attachment.
ib outlook 3

Delete vs. Archive
Deleting a file sends it to the Delete folder. Delete folders are emptied occasionally and the email in there will be gone.
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Archive goes to the Archive Folder. Archive folder keeps the emails but removes them from your Inbox. You can also set emails to auto archive.
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Looking for more information? CTN’s blogs are always posting the latest news on all things IT for small businesses.

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Tip of the Week: Did You Know About These Windows Features?

Tip of the Week: Did You Know About These Windows Features?

Does your business use Windows 10? If so, there are all sorts of hidden tips to help you gain even more value from your workstations that are running Windows 10. Here are a few of these secrets and how they can help your staff save time.


Show the Desktop
Have you ever had so many applications open at the same time, to the point where all of them need to be closed, just to see your desktop? In a business setting, this happens more frequently than you may prefer. Thankfully, there’s a simple way to view your desktop without minimizing or closing out open windows. All you need to do is click on the little Desktop button in the bottom-right of your taskbar. You can find it past the time and date, on the right-hand side of your notifications. It looks like a small screen, so keep your eyes peeled for it.

Rotate Your Screen
If you want to rotate your screen, you can use a simple keyboard shortcut. Ctrl+Alt+D and the direction button will rotate your screen 90 degrees. While this might not be useful every day, remember this trick to rotate an image or document that you’ve opened which isn’t in the upright position.

Right-Click the Start Menu Tiles and Taskbar
Right-clicking the tiles in the Start menu allows you to customize them. You can change their size, unpin them from the Start menu, and even turn off live tiles that you don’t want. Similarly, you can perform various activities by right-clicking the taskbar, including adding shortcuts, activating Cortana, and so much more.

For more hidden tips and tricks for Windows 10, be sure to subscribe to our blog.

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Tip of the Week: 3 PC Maintenance Tips Every User Should Know

Tip of the Week: 3 PC Maintenance Tips Every User Should Know

Owning any piece of technology in today’s day and age is like a playing with fire. While it’s a great tool that has allowed civilization to grow and make great strides toward a better future, there’s also significant risk involved with owning such an expensive piece of technology. If it breaks down on you, you’ll be left with both a dent in your pocket and possibly even a chunk of your data missing. Here are three ways that even the average PC user can improve the performance of their technology and extend its life cycle considerably.

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Tip of the Week: Prevent Phone Calls From Interrupting Your Meetings With Volume Scheduler App

Tip of the Week: Prevent Phone Calls From Interrupting Your Meetings With Volume Scheduler App

Cell phones: as much as they’re needed for business purposes, there are definitely times that they shouldn’t ring and interrupt what is going on around you. However, turning a phone’s volume up or down isn’t always the first thing on a user’s mind. Fortunately for Android users, it no longer has to be.

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Tip of the Week: What it Takes to Prepare and Deliver a Dynamic Presentation, Part 1

b2ap3_thumbnail_tips_for_presentation_400.jpgPresentations are always an important part of being a business owner, be it for a trade show, webinar, conference, or sales demonstration. If they scare you to death, don’t worry; you’re not alone. In fact, up to 74 percent of people suffer from speech anxiety (glossophobia), meaning that they have a tough time getting in front of a crowd and showing off their knowledge. Despite this fact, you can kick glossophobia to the curb by being proactive about your preparations.

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Tip of the Week: Practical Ways to Make Your Smartphone Distraction-Free

b2ap3_thumbnail_no_distraction_celly_400.jpgMobile devices like smartphones and tablets are marketed as powerful productivity tools. However, some workers may find their device’s time-wasting apps to be more of a distraction than an aid to productivity. What’s a distracted smartphone owner to do?

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Tip of the Week: Use Ctrl+F to Become a Search Master

b2ap3_thumbnail_find_what_you_want_400.jpgWith an endless amount of content available on the World Wide Web, a person who’s skilled at Internet searching is a valuable asset to any company. Knowing how to use search engines like Google is a huge help, but there’s another tool that allows you to narrow down a search even further: Ctrl+F.

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Tip of the Week: How to Change the Size of Your Desktop Icons

b2ap3_thumbnail_desktop_icons_400.jpgThere seem to be thousands of different ways a user can customize their desktop experience. Almost every nook and cranny of a system can be adjusted, even right down to the icons on your desktop. For this week’s tip, we’ll show you how to adjust the size of your desktop icons.

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Tip of the Week: How to Avoid 7 Common Communication Blunders

b2ap3_thumbnail_not_like_that_400.jpgAt this point, running your business is easy as pie; however, you might still be having issues dealing with your team. The problem might lie in how you’re communicating with them. Even something as simple as changing the way you make small talk in the office could drastically improve your reputation in the eyes of coworkers, and increase employee morale.

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