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CTN Solutions has been serving the greater Philadelphia area since 1997, providing IT Support such as technical helpdesk support, computer support, and consulting to small and medium-sized businesses.

Vendor Management Saves You Time and Money

Vendor Management Saves You Time and Money

The small businesses that rely on technology typically logs a lot of phone time with technology vendors. Decision makers, who may not know more than the average person about IT, can be left making important technology decisions when they think they are just making financial decisions. Today, we’re going to explain how they are different and what your next step is. 

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With So Many Cloud Options Picking the Best One Can Be Dizzying

With So Many Cloud Options Picking the Best One Can Be Dizzying

Technology plays an integral part in just about all modern businesses in some way, shape or form. Without a place to purchase devices, however, no one can reap the benefits of them. Some businesses are vendors that provide organizations with these devices. In a sense, they act as the middle man between the producer and the consumer, acquiring devices for sale to businesses and users alike. In this way, vendors are critical for every single business.

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4 Ways a Managed Service Provider Can Help Your Business

4 Ways a Managed Service Provider Can Help Your Business

How much does your business rely on technology to keep your organization running forward? As business technology becomes more complex, it’s increasingly more popular for organizations to have their own internal IT departments to manage and maintain it. Yet, small businesses don’t often have the necessary funds for such a feat. How can your company afford quality IT service? You can start by pursuing managed IT solutions from a managed service provider.


Unlike break-fix IT solutions, which depend on your technology breaking down, managed IT solutions aim to keep your technology in proper working order, as well as take action to proactively treat issues before they become long-term problems. Here are some of the best ways that managed IT can help your organization take better advantage of its technology.

Guaranteeing Flexibility
Let’s say that you choose to hire more employees for a specific department of your business. This means that you have more users, which can lead to more software licenses to assign, more email accounts to archive, more endpoints to secure, and much more. Basically, as your workforce needs change, so too must your managed IT service agreement. CTN offers scalable solutions that can be customized to fit the needs of your business.

Supplementing In-House Maintenance
Let’s say that you do have an in-house technician or a small group of workers dedicated to IT maintenance. They might be able to get most of their work done, but generally speaking, your in-house technicians probably have their hands full. They might be acting as help desk support, or they might be too busy maintaining the status quo to help the everyday worker with their technology. A managed IT provider helps to augment and work beside your in-house team to create greater success for your organization as a whole.

Working with Your Vendors
You work with a lot of vendors to give your company the access to the products your organization needs to be successful. This includes hardware vendors for your workstations and server units, software developers for all of your productivity suite needs, and any other service providers that you have. Reaching out to all of these can be time-consuming, which is why managed service providers like CTN offer vendor management services to create a single point of contact to keep your attention on your business and not your vendors.

Improving Operational Efficiency
Your business will generally function better by working with a managed service provider. The reason for this is simple: hands-off IT maintenance that takes up little, if any, of your time. CTN can remotely monitor and maintain your business’ technology infrastructure to provide as much of a hands-off approach to IT maintenance as you can get. To learn more about what CTN can do for your business, reach out to us at (610) 828-5500.

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You Won’t Get This Kind of Personalized Care From Break-Fix IT

You Won’t Get This Kind of Personalized Care From Break-Fix IT

It’s nice to do something and feel good that you’re the one doing the work. This DIY approach provides you the satisfaction that you’re doing the job yourself, and that you’re doing it right. If you’re the kind of person who gets nervous about others handling tasks, you fully understand how stressful it can be to have someone you don’t know or trust working on important initiatives; particularly working with your company’s technology.

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Let Us Coordinate All of Your Technology Vendors So You Don’t Have To!

b2ap3_thumbnail_manage_vendor_relationship_400.jpgWhen it comes to technology, it’s often difficult to understand how every bit of it fits into a complete IT infrastructure. In fact, if you were to ask your staff to communicate with your technology vendors, would they know how to do so? Understanding where your technology comes from, namely your vendors, is an important part of streamlining your business’s operations.

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3 Vendor Scenarios You Can Do Without

b2ap3_thumbnail_vendor_agreements_400.jpgVendors can be a hassle. You need their product or service to keep the gears of business turning, but sometimes, having to deal with vendors can be way too time-consuming. This is where our vendor management service comes in.

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Keep a Close Eye on Software Licenses

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Whether it’s line of business app, accounting software, or even Microsoft Office, you and your staff require certain software applications to get work done. This brings up two crucial questions: (1) do you know the source of requisite software you require came from, and (2) are your licenses valid and up to date?
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Don’t Forget to Renew Your Software Licenses

b2ap3_thumbnail_remember_to_renew_400.jpgYou have a system in place to remind yourself of when to pay your bills. Otherwise, bills would go unpaid, essential services would be cut off, and your credit rating would plunge. However, not everyone has a system in place to renew their software licenses, which could lead to consequences that are just as dire.

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4 Qualities to Look For In the Next Company that Services Your Tech

b2ap3_thumbnail_professional_vendor_relationships_400.jpgAs a small business owner, you want the best technology that will assist your company and allow it to grow. Not all technology vendors can do this for you. In order to get the most out of your technology, you need to separate the champs from the chumps. That’s where our vendor management service comes in.

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How Can You Tell if a Technology Vendor is Right for Your Business?

b2ap3_thumbnail_vendor_management_for_your_business_400.jpgIt can make a big difference for your business to partner with the right technology vendor. How can you know if you’re working with a vendor that’s looking out for your company’s best interests, or one that wants to rip you off? You can know for sure if you’re working with the right vendor if you have your trusted IT provider choose them for you.

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(610) 828-5500

610 Sentry Parkway
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Blue Bell, Pennsylvania 19422